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    Wright Funerals-Cremations

    5.0 (1 review)
    Open Open 24 hours

    Services - Wright Funerals-Cremations

    Direct cremations

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    7 years ago

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    Peoples Funeral & Cremation Service - Peoples High Point Funeral Home & Cremation Service

    Peoples Funeral & Cremation Service

    (1 review)

    Let's start with the beginning of this whole process of my loved one's cremation: They were called…read moreto come pick up the body and were told the body was upstairs inside the house. They show up, and come inside and act like they didn't know the body was up a set of stairs. Anyway, they then say they didn't bring any gloves. You didn't bring any gloves to move a body? Really? We had some disposable gloves and had to give our own gloves to them because they were not prepared. Next they look at the body and say "They're heavier than we thought, we're going to need back up." My mom's boyfriend was present at the house along with myself and a few other family members, so the men took it upon themselves to ask him to help them move the body downstairs. Even if he didn't know our loved one, which he did, what makes it okay to ask a member of the household to help you move the body? He is not an employee, nor does he have any affiliation with Peoples Funeral Services Inc., but you gladly accepted his free labor for YOUR job. In the following days after this traumatic day, this place seemed to only emphasize their lack of knowledge, preparation, and time management skills. We had a set time of 9:00 A.M. to meet and discuss payment. We showed up at 8:50 A.M., and no one was there until about 9:15 A.M. Standing outside of the main door, waiting to be let in well past the set meeting time. Inside of the meeting, they did not know how to operate their card machine to take money off of my card. We were sitting in the room while a woman called the manufacturer of the machine trying to get it to work correctly, and we had to leave and come back because it was taking so long. After this, we find out they gave out information about the time of death of our loved one to someone who called and asked about it. Isn't this a violation of privacy? Why would you give out information like that to just whoever? Everyone that was in that meeting room were the only people who knew, and two of them specifically signed the forms provided information for the death certificate. Moving on, we wait to be contacted on when we can pick up the ashes and it gets pushed back from Friday(3/3/2020), to the following weekend, and then to Monday(3/6/2020). We pick up the ashes Monday around 2:30-3:00 P.M., mind you we had to keep calling and asking if they had arrived they said "They just came" when we called to ask on Monday. We are there, the ashes are brought out, my mom signs some paperwork. What we noticed was a woman brought the box with ashes out, and asked for them back, and switched the box for the correct one. It's almost a crude joke at this point about how unprofessional this establishment is. This type of process is already difficult, and given the circumstances of how it worked out with this place it was a literal travesty of how this is supposed to go, and exhausting for my family to deal with. Do not bring your loved ones here.

    From the owner: High Point Funeral Home & Statewide Cremation Services. Affordable and Low Cost with High Quality…read moreService in Pre-Planning, Funeral services, High Point Cremation Services, Flowers and arrangements, and much more.

    Wright Funerals-Cremations - cremationservices - Updated May 2026

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