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Wright Criscione & Co

3.0 (2 reviews)

Services - Wright Criscione & Co

Current year tax preparation and filing

Past year(s) tax preparation and filing

Audit and conflict resolution support

1 More Service

Tax planning

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9 years ago

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12 years ago

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Roberg Tax Solutions - Janice E. Roberg
Enrolled Agent

Roberg Tax Solutions

(5 reviews)

Jan is amazing, she does a great job on tax returns at a reasonable fee. Absolutely excellent! She…read moreis smart and totally dedicated to doing a great job. We are very pleased with her work, and happy we found her.

I've never met Jan Roberg, but I spoke with her recently. I came upon her office's phone number…read morewhen I was researching some unnecessarily convoluted and asinine tax laws that would only happen in the US of A. I felt some stress upon discovering that I may (or may not) be fined for not filing something that until today, I didn't even know was a thing. But as I've learned from a lawyer friend of mine, "ignorantia juris non excusat." For future reference, an adult pleading ignorance (i.e. "I didn't know") isn't afforded the same levels of leniency as when a child does it. So I called Roberg Tax Solutions, because the local (Oklahoma City) tax advisers are either not quick at responding, or are not willing to provide any insight without seeing dollar signs first. I got her voice mail. I figured that was the end of that, but she called me back within five minutes. I have never before had the pleasure of speaking with someone who was so helpful with tax advice. Along with the advice, I caught a hint of her kind personality, and she helped ease some of my stress. It's disappointing that I had to contact someone from out of state to get the help I needed, but at least I got the help I needed. While I don't live in St. Louis, I almost wish I did just so I could deal with a fantastic tax professional like Jan Roberg.

Liberty Tax

Liberty Tax

(28 reviews)

Called several times to get an appointment. Use to talk to someone live in the past. Today, nothing…read morebut a recording, to leave my name and number. Customer service has taken a nose dive here. If they can't answer their phones, why give them your business, is my motto. EDIT: Today, they answered the phone!! I asked what the fee was this year. I was told $165. I started laughing and apologized to the woman, but will explain it when I get there in a few days. EDIT: The lady dropped my price of $165 to $130 after our conversation about how her company is overcharging customers. She also made a mistake on my State return. I asked her to double check it and she omitted a 0 on a form. What I didn't tell her is, the same thing happened last year. Be aware of what your refund was last year if you can. If nothing has changed, don't hesitate asking if an amount sounds wrong.

A little change never hurt anyone... Let me preface this…read morereview by stating I'm a loyal customer of Liberty Tax and have been going to the Maryland Heights location for years. I noticed my w2s came earlier than usual so I called to schedule an appt. I couldn't get through to anyone so I called the Rock Hill location and spoke with Matt. He apologized for my troubles and was more than willing to take me in the same day. At that point I had to make a decision: do I keep trying my old place or try a new location? Since I already had my W2s and he had time for me, I went ahead and made the switch. Upon walking in to the Rock Hill location, i noticed how pristine it was and was instantly impressed. I've yet to notice an unkempt tax place but this one was immaculate! Not to mention, all the stops were put in place for Covid protocol, so I felt even more safe and comfortable being there. Matt was very warm, engaging, and personable. I should mention prior to me coming in, I had some concerns regarding my second stimulus, which I mentioned to him on the phone. As we were going through my w2, he took the time to throughly explain each section as well as give me the proper info regarding my stimulus. Any questions I did have were answered and he made it his job to make sure I had everything I needed. Matt made me feel as if we were old friends whilst still remaining professional. He definitely cares about his job and helping others and it shows. Thank you for taking such good care of me and I look forward to working with you from here on out!

Wright Criscione & Co - taxservices - Updated May 2026

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