My mom was admitted to BSW, we were on the 7th floor of building C and Amber was the best nurse I…read morehave ever seen in my life. She gave us so much information, she was helpful, proactive and didn't act like my Mom was one of many. Our family was so grateful for her kindness and care.

This ER was close by and I was unwell for so long it was time to be seen. I had read several…read morereviews before I decided which emergency room to go to and I chose here, and I am overall not happy with the care I received. I was unsteady and short of breath so I spoke with registration and they quickly had me come into triage. Right there the nurse and provider there did an EKG, blood pressure and spoke with me. They were very kind and I appreciate that. I was told to go back to the waiting room and that I would be seen shortly, I waited maybe about 5 minutes before a young lady very sweet came to get me for a chest X-ray. She was so sweet and it was so fast, and she told me they had a room for me. They also grabbed my husband he was already in the room waiting for me. That was all very fast. The room was very clean and had a tv and chairs. All of that was appreciated. My nurse and tech were also very sweet with getting me adjusted to the room and all set up with fluids, and hooking me up to machines, doing blood work and etc. What I have an issue with is the doctor. She came into the room and wouldn't even let me tell her my symptoms which I had written down since I had been unwell for awhile, she cut me off and said " well why are you here now" and why didn't you go to your PCP. I felt like saying I'm here for fun. Also I told her I just moved to Texas, also it's a Saturday who's going to see patients on the weekend? I told her I had been unwell for awhile and wanted some help and answers. She did all the work up and I appreciate that (that's her job) but she never not once looked at my ears, but proceeded after looking at my results with no obvious signs from the test results, saying I possibly have an imbalance that is caused by the ear. I wonder where she pulled that from if my ears were never even looked at. She acted as if I was bothering HER by coming into the ER for help. This is why I stay away from ER's because people like this make you feel unwelcome or that you're bothering them. I wouldn't come back here that's for sure. Also workers in the hall were swearing to each other, having a loud conversation, it was just very ghetto and unprofessional to say the least. Don't make patients feel like they're a burden- we don't enter the ER for fun.

The type of care was great! Everyone is sweet and caring BUT it's just the waiting time which of…read morecourse no one can control when millions of people need to be seen by drs but I can vouch everyone is really sweet nice and the hospital was tidy and clean .

My great granddaughter was admitted . I never realized how beautiful this place was First visit for…read moreme. This place is like a museum. They make it so kid friendly that it's really sad it's for sick kiddos. The menu is kid friendly lots of options. The staff are very friendly and nice . I am happy she was discharged today. But service was superior.

Updated since I'm still being ignored, they ignore every message asking about insurance related…read morethings. Insurance wanted a call, they refused. Insurance offered a replacement medication for what was denied and the message was ignored. I still don't have all the medication I need.

I don't know how anyone could give this place less than 5 stars. The staff is just the best. I have…read morebeen a patient of Dr. Ampelas for just about as long as he has been a provider. I have always found him to be engaging and genuinely concerned about my healthcare needs. Due to scheduling conflicts, I also see PA- Katie O'brien on occasion and I have found her to provide the same excellent level of care. The MyBWS portal has always worked perfectly for me. It is a great one-stop shop to message providers with concerns and get prescriptions refilled, new appointments, general answers, etc. We are strictly a BWS family and only see BWS providers. Their ER is substantially better than the other choices in Fort Worth's medical district.

Wood give no stars if possible. Office staff difficult. My medication was sent to pharmacy wrong, I…read morehave been trying for a week to get corrected. Every time I call, I am transferred to another line, and the call is disconnected. I have have called 10 times w same result. If it is not corrected today, I will be looking for a new physician, and contacting State medical board.

The doctor did a good job but the office it self wasn't a pleasant experience. The receptionist…read morehanded my husbands license off to one of the "girls" and that "girl" forgot to give it to my husband. We had another appointment at a different location right after so I had to drive all the way back and ask for his license. She said they didn't have it, looked around a little then came back and said there's no way we have it, it's not here. So I go back to my vehicle and gladly I didn't drive off, I texted my husband if he was sure he didn't have his license. He responded no and as I walked back in AGAIN she was calling me and had the license in her hand. She laughed and I asked where it was and she said in one of the "girls" pockets. How un professional on her part we handed it to HER, completely irresponsible.

new staff ..very nice !! recommended! this is my new…read morePCP!!!!*****************************************************************************************************************

AVOID!!! AVOID!!! AVOID!!!…read more This place is out of control. They tried to charge me for SEVERAL different things that never happened. I went in for an annual physical--all preventative, no pressing health issues or concerns. When I got my bill, there were 4 additional line item "screenings" added to my basic doctor visit invoice ($241) that never took place. There was a 5th line item (for $246) called "Advanced Care Plan 30 minutes," which is apparently where you bring someone to represent you on your behalf, helping you make medical decisions, because you are either a minor or not of sound mind. What?! I was alone on this visit!! The doctor told me at the end of my first visit that I had to have my blood drawn and needed to schedule a second visit to go over the results (this was before I got the bill), and sure enough--another line item added to my second visit ($350) that NEVER HAPPENED! After several different phone calls to their billing department and office manager over the last 4 months, they are finally agreeing to remove the "mistaken" unnecessary charges totalling $837 (fingers crossed). Clearly my trust is long gone. The staff seemed nice enough, probably because they thought I had good insurance...I guess they didn't plan on my reading my bill. I can't comment on the physician, as she really didn't do anything (I'm overall healthy...I just needed an annual physical...it's not like I needed emergency surgery or anything). AVOID!!! AVOID!!! AVOID!!!

Cared for me so kindly when i was hella ill the nurse that took care of me was so reassuring and…read morekind. Would recommend!!

If could give 0 stars I WOULD don't come here will be…read morepaying outrageous prices might as well go to hospital get work done there they bill my insurance paid was 20,883.07 One time read for oximeter not left on patient is $751 one time blood pressure reading $603 Our patient responsibility is $3664.93 if you're trying to find a minor emergency, I do recommend Lake Worth minor emergency go with Dr. Scott or Dr. Hanley they will take care of and give refills

Two nights ago I took my son in because his right hand was swollen and has pus coming out of it all…read morethey did was doing the X-ray gave him two prescriptions and send him on his way for last night I took him to Harris downtown as they admitted him overnight because he's having an emergency surgery this Hospital doesn't care about their patients all they care is about the money I would never send anyone or recommend anyone to go there they are not taken care of properly

Stayed overnight in the ER a year ago for symptoms of a heart attack and all the staff and doctors…read morewere amazing. They were quick, diligent, and and made the experience as painless as possible. Also met my now current Socorro while I was here. Would highly recommend their facility to others.

I must say Hospitals usally won't get good reviews but being a Pulmonary Patient with Ra-ILD the…read moreAdvanced Heart & Lung Center here is recognized by the Pulmonary Fibrosis Foundation as one of the best Care Center Networks in the Country. I've been driving to Dallas since 2014 to get my required tests and maintenance done. The same Doctor's there make a trip once a week for the Fort Worth Center. Wo w! I've never experienced anything but top shelf care here. If you or someone you Love has Lung Disease and lives West of Dallas this is the place to get that 2nd opinion from the local pulmonologist. And always get a 2nd opinion

Very convenient when having to book appts. Very pleased. All my doctors have been professional and…read morevery knowledgeable when it comes to my concerns.