I placed an order on 11/29/2020 and it is now 2/15/2021. I have reached out multiple times in an attempt to get an update on the sling, but I have not received any kind of response. At this point, I have requested a refund. They still have not replied to me, but they are posting on Instagram and social media about how they are getting back to their customers, which I am having trouble believing. Extremely disappointed because I've heard nothing but good things, but they have not responded once and I feel like I got ripped off. Definitely not a good feeling! Extremely poor customer service. read more