Excellent Experience, fast and friendly service, very knowledgable staff! Highly reccomend! They…read morecan book your travel vouchers too!

I never knew traveling it could be so hassle free! JL elite travel booked my hotel and airfare for…read morethe most affordable bundle and worked around my timings. I needed to be in NY for 48 hours and stay at a central location for my work meetings and they booked me At the Hudson which is close by Central Park and the all the major subway lines. I don't want to travel any other way , can't wait to book my next trip to ATL with JL elite travel. Rekha Rayo

Donna set my wife and I up on a 4 day Caribbean cruise. At the last minute we had a family…read moresituation that caused us to change our plans. We called Donna and explained the changes we needed and she got right on it. Then at the very very last minute our schedule freed up again. Donna with a smile on her face reversed everything and kept us on our original plans. I don't know any agent that could move as fast as her nor do it with a smile the whole time. Thanks "Bookem Donna"

I normally don't use travel agents to book my travel, but this time, there were 4 friends and we…read moreall wanted to go in opposite directions. Donna was able to quickly reply to our questions and gave us an itinerary that we all agreed on (AMAZING!) The price was reasonable as we are semi-retired on a fixed income. I am so lucky that I found her on Yelp and will definitely use her services in the future. Thanks you again, Donna!!

I give Paula and Liberty Travel my hugest recommendation! Paula thought of everything and even…read morearraibbged for free upgrades. We had such a good time on our trip. We will never take a trip anywhere without Paula and Liberty Travel. BTW, AAA members, she even beat their prices on the same trip. I looked a couple of Liberty Travel and can only conclude that the only people to take the time to write a review are unhappy people. Trust me. You will not be sorry with Liberty Travel.

Few travel agencies have the scope to deal with so many aspects of International travel. When you…read morefind your self in a traveling mood for work or pleasure I highly suggest Regency for your tickting.

Okay, this has been a totally odd experience. It started with a 5 star review by me when we were…read morein the process of getting our large group cruise put together. Consider it excited optimism as a first time group coordinator who was full of hope and promise. Then we do the sailing. I followed up with the one star review that follows: "Okay, our cruise is done and I'm not all too pleased. The Royal Caribbean Majesty of the Seas and it's staff were great, but Regency sucked, IMHO. First off, the communication gaffs were horrible. We had 133 people on a 2700 passenger ship, or 5% of the total passengers. Sure, we're not the biggest group ever, but every customer is important. The problems: 1. Couldn't reach my agent, Linda, for final info, large package loading & contact on board for our room the Friday before we sailed. 2. That would have been no biggie except that on Monday, the day we sailed, she was unreachable after the morning when I had some issues with the situations on board. 3. The scheduled bus pick up time was booked 1 hour later than she told me she'd book it for us, causing 50 some-odd people to wait an extra 30 minutes in the sun for the first bus and another 30 people to wait 90 minutes in the sun for the second bus. 4. We had used some GAP points to give our passengers a bottle of Champagne in their stateroom, which was there, but with her & Regency taking credit for it. 5. Even though she stated there was a chance I wouldn't get an upgrade as a large group leader (and was assured not to book a higher grade), my wife and two children were shoehorned into a standard room when the cruise line sold the super high cost huge rooms that had been available for cents on the dollar to help fill the boat. If I had known they'd do that, I would have paid for one of them, she should have known that they do this. 6. After speaking with experienced cruisers, they stated that she should have booked herself on this cruise with a group our size, to make sure everything went perfectly. 7. She was paying for one of the buses, yet I got charged for both, and only a review of my CC statement caught that, after which the charge for the other bus was removed from me and put on them. I thought we were really getting top of the line help and assistance, but, in review of my notes of situations and some communication gaps, I think I was wrong about my first review. I guess I was just happily anxious and new to being the leader of a big group sailing. What really cheesed me was that on Monday when we sailed, I called her at noon from the boat and was told she'd left the office for the day (on a Monday) and called her cell phone. Yet, I received no calls back, nor did I get one today to see how everything went as a wrap. She was pushing to get another trip booked for later in the year. We'll have another big cruise (I'll let all my yelp friends know too, could be a fun event!!), but it won't be through Regency. Saddest thing is that Linda is one of the owners and her son & daughter play in my league and we should have received even more superior care. I know I'm not their only customer and I'm no more important than any of the others, but this just doesn't sit well with me. Oh well, live and learn and move on." Now fast forward to us awaiting our check from Regency for some money due back from RCCL that was being processed by Regency. I had been made aware that the check had been cut on January 26th but still hadn't received anything by late February. I then called them, specifically Linda, to find out what was going on. I was told Linda was on vacation until March 23rd and would have to wait until she got back, and then there was some seemingly subtle hint of her not liking the review I'd left on Yelp, which might have led to the delay. This was the gist of what was quickly stated by the person on the phone and then not followed up with by them, as I had to leave a message for the co-owner, Cindy. I spoke to Cindy, who's the co-owner of the agency with Linda, a little later, both via phone & email. She was unaware of the situation and none too pleased with what I had to tell her. She wasn't upset with me, but with how we were handled. I wasn't sure what direction this was going to go, so I removed all my reviews of them, as I wanted to make sure I received the money due us. Not that everything's clear, I've decided to post my whole ordeal. I have to give big props to Cindy, as she handled the situation professionally and quickly, while being apologetic about it. The reason they're getting two stars is her follow up. Having not dealt with the remainder of the agency, I can't speak for how good of a job they'd do, but I stand by my results from the dealings with Linda at cruise time, which were very disappointing. Like I said in my original deleted review, move on and up and go from there.

What an amazing experience renewing my passport at City Hall in the Mall in Coral Springs! Everyone…read morethat works there is pleasant, knowledgable and patient. Their "Join the Waitlist" program is brilliant. At 10am sharp you can click through a few simple steps and it lets you know you've been added and an approximate appointment time, including wait time. I joined promptly at 10am and was "scheduled" for 10:05. That did change to 10:23. I received my text that I was up and which window to go to. They also can take your passport photo there for a small fee, $15, and I was in and out in about 10 minutes. Great appreciation to Debra who helped me on the phone the day before I visited. She answered all my questions and made sure I brought everything needed including old passport and photo id. The passport fee must be paid by check or money order while photo and processing fees can be paid with VISA or Master Card. Many thanks to the wonderful people who work here. Highly recommend this location.

Never have had a bad experience here. Do yourself a favor, make an appointment and come prepared w…read morethe documents requested and I doubt you will have a bad experience. I made an appointment a month in advance for a child's passport. I arrived today, and there was someone at the front to check off my name and make sure the forms were filled out appropriately. Once i spoke to him, he instructed that I'd get a text when they were ready. Sure enough, i got a text within my appointment time frame. We were in and out within 30 min total. There really shouldn't be any negative reviews if you take the time to follow instructions ahead of time. Everyone is really friendly inside as well. They are well organized and efficient.

Need to rave about Boca Express Travel. We've used them for 2 trips to Italy a few years back and…read moreeverything went perfectly, best vacations we've ever had! Lots of coordination needed with 3rd parties and prepping us with everything we needed to know, especially the local 'details' you cannot research. Their contacts and knowledge are fantastic, Denise just rocks! But where they have really shined is when things don't work out as expected. A trip to Spain was interrupted by COVID, they handled everything: cancellations, travel insurance and ensured that we were completely refunded. But the best was just last week, when a Caribbean cruise was interrupted by injury. They dealt with the cruise line and, most importantly, found us a place to spend the night as we were sitting in the hospital lobby. Saved the Day is an understatement!!!

We have been using Boca Express Travel for over 10 years and their service is exceptional…read more We've had seven trips canceled due to the coronavirus a break between the kids spring break and early summer plans. They've worked nonstop to get us the credits and refunds we deserve.

Kevin has set up two great R&R vacations for us. It was well planned and made it easy for us to…read moreprepare for our vacations. All has been well detailed for us to enjoy the well planned ocean cruises. Thanks Kevin Elaine and Don, Louisville, KY

From the owner: Travel consulting with personal service. Researching the best cruise and land air packages for YOU…read more Leisure travel, solo travel, all-inclusive resorts, LGBT travel, specialty travel, group/family travel, ocean (to include Norwegian Cruise Line Masters Degree Certification) and river cruising (Riviera River Cruise Specialist) & European travel as well as high end luxury travel.

When I was on the jubilee there was a rope course and it's super cool there is a free buffet and if…read moreyou get the drink package you get free drinks with your cruise card but the line is long and took 1 hour 4 stars

We went on a 3 day adventure for our 1st Margaritaville and Sea Cruise!…read moreBoarding was a breeze! The staff was super friendly and they had us on board shortly after we arrived. At 1st glance that ship was very clean and fresh. Plenty of smiling faces around and everyone was happy to be there. As per the usual we had to get acquainted with the ship and find our muster station. (that was easy) Now on to some food and drink. It was raining but we made the best of it and most did. Room time! Spacious and well kept. Large port window and the standard bedding. (We did NOT have a fridge!) We asked our porter and he said "it was broken so they removed it" WHAT!? Ok :( The club was great every night and the white party even better! This is a small ship but still a fun ship. If its close to you, take a chance on it if you like smaller crowds this is the one for you! See you Soon!

I originally heard of this awesome travel agency several years back when I was planning a Safari to…read moreSouth Africa. Luckily I am back to traveling and realized how valuable it is to work with a travel agency these days. Maitel organized several tickets for me for a wedding in Beunos Aries, she followed thru on every detail! On the day of departure, Chaim immediately responded to my message as soon as I heard that our connecting flight was not leaving for at least 10 hours later. We quickly changed terminals and he got us new tickets by the time we got to the other terminal, except once we boarded we realized due to more delays we would miss our next connection. Chaim suggested to leave the plane which the attendants were offering and he booked us a whole other ticket. Knowing Travel CBS was there every step of the way made us turn crazy traveling just into an adventure. Thank you to all the staff who were behind the scenes and didn't let the challenges affect our marvelous stay in Argentina.

I was introduced to them through a friend and even though I thought travel agencies were obsolete,…read moreI gave them a try. We are getting married in Punta Cana in October and needed to book a flight for my in-laws. They were able to book them on JetBlue and save us $50 per ticket. I'll be using them again.

No words to express my gratitude to Mena Travel. I just came back from my trip to China. Everything…read morewas awesome! The hotels were first class, the tour guides were amazing people. My 10 days to China was unforgettable. I highly recommended Mena travel. I am planning my next years trip, and It will be always with Mena travel!

estoy totalmente de acuerdo con el comentario del Dr anterior Mena Travel omite información q es…read morenecesaria para el viaje, los hoteles que ellos trabajan en Europa son de de muy baja calidad , Los Hoteles Babaro y Melia en Punta Cana ya no sirven. Estan deteriorados y el servicio pesimo. Todo ha decaido. La comida horrible, Etcetcetc.......JGarcia , Miami Fl