I had a very disappointing experience at this gym. They made me sign something digitally just to start training, but they NEVER showed me any contract. After only one week, they suddenly told me I had to pay 10% (300$) for a contract I never saw or received. No email, no explanation, nothing.
When I asked for clarification, the manager Kevin was rude and unprofessional. Instead of helping, he made me feel like I was being tricked into paying for something I never agreed to.
This situation clearly goes against the Loi de la protection du consommateur in Québec, and I will be contacting them regarding this issue.
I do not recommend this place at all. Be careful before signing anything here, transparency and professionalism are seriously lacking. read more