I can't believe this is the first review! It makes sense in a way, most people would not think to review a baseball team - but that's just why I've come here, and the mere fact that I've searched the Bravehearts on Yelp to give them 5 stars speaks to the reasons why they deserve it.
I've attended many Bravehearts games and the staff has always been extremely courteous and professional. These are college kids we are talking about, and it is Summer after all, so you wouldn't know what to expect - I have had nothing short of friendly and professional from every staff member I've encountered.
One thing that stands out - I purchased a 10 game flex pack this year over the phone and requested it be mailed to my address. That request must have been accidentally lost, and when I followed up with them a week later (and still no vouchers) they apologized profusely and told me they would send them today. I said no worries, things happen, and thought nothing of it. A few days later my tickets arrived, with a personal note attached - it was an apology for the delay in getting me my tickets - it included a hat voucher too, which I was not expecting! They certainly didn't need to apologize, but the mere fact that they did speaks volumes.
Kudos to Jared and Julia who were especially helpful in my ticket purchase!
I would highly recommend this experience to anyone - the tickets are inexpensive, what else can you do this cheap with an entire family? But more importantly you are supporting a local team and institution, and they certainly deserve it. But most of all, BASEBALL! read more