They installed our basement garage door a few months ago and did great! They were there when they…read moresaid they'd be and were very courteous. Prior to using them for our basement, we had another company who installed our garage doors. We have had issues with them since installed. Overhead came out and fixed the issues that we had been having. Once again, they were there when they said they would be and were very professional and explained everything to us. We highly recommend Overhead Garage Doors if you are looking for garage doors in the Cookeville area.

Did virtualy nothing and was going to charge 120.00 for the 10 min they were here - paid 60.00 but…read moreabsolutely would not recommend this company . I initially called for an estimate for a tune up on my 2 garage doors- technician showed up with a squirt bottle of oil ??

We requested advice and ultimately a quote on repairing or replacing garage doors that had begun to…read morepeel (after 30 years). We called Plateau before the Christmas holidays, and received almost immediate attention. Upon review, repairing the doors would not be cost effective, and replacing them a better choice. The price we received for the two doors, with windows and hardware, including labor and installation was excellent. The delivery and install happened when promised, and was efficiently, and expertly done. The doors are beautiful, are so quiet, and were significantly less expensive than we'd anticipated. Add all that to the delivery and install happending WHEN promised, within a month of the original quote (which fell right on top of the holidays) - and you have a five star review. Exceptional, excellent work. Great job!

We had a problem with a spring on our garage door that also left us without being able to close it…read more We contacted Plateau Garage Doors and Kyle called us immediately back. He was in the Crossville area that day and was kind enough to let us know he'd do everything possible to squeeze us in that day and then made it happen. We were so pleased with the customer service, communication, outcome, and price. Highly recommend.

Best service company ever. I called around 1245 pm and the service repair man came by 4 pm and this…read morewas right after a terrible ice & snow storm that we had. From the man who answered the phone to the repairman all were so very nice and so helpful. These guys are the best. My door spring was broken and he had it replaced and operating in no time. This company is a keeper.

installed a beautiful modern garage door. Very professional and installation went quickly. The…read moreprice was far better than the local garage door company in Crossville TN (and this was for the same garage door). Measurements were taken and the garage door had to be ordered which took a while but well worth the wait. Have received many compliments.

This company cannot be trusted in my opinion. I used them for a garage door and the tried to…read morecharge me 5,000.00 LABOR to install it. They were there 2 guys for 4 hours...so that is 8 hours labor and I had already paid for the garage door so 5,000 was LABOR only. !!!@ NEWARE, BEWARE AND BEWARE !!!

I called Whittenburg after my garage door spring broke. Jerry promptly worked me in for a house…read morecall. He called before he came which was earlier than the approximate time frame he gave me. He and Gabe are very proficient and had my door operating better than before my acute issue. I highly recommend these guys!

Both main double garage door springs broke on a Friday. Could not get cars out of garage. 'Called…read moreand spoke to Micah who was very pleasant. She said someone would be at my house that afternoon to resolve problem. If necessary springs were on the truck, they would be replaced same day. If replacement springs had to be ordered, they would guarantee raising the door so cars could be removed. Springs had to be ordered but were installed by Stan on Tuesday afternoon at a reasonable cost in a professional manner. 'Would definitety recommend this family owned, local business.

Very good service. Great communication. Very professional. Highly recommend. They are a local…read morecompany and we support them.

We experienced a tension spring failure on one of our garage doors. I called, they answered (a…read morereal person!) right away. I described what my issue was. Ami came out that afternoon for an inspection and provided a quote with multiple options. All were very reasonable. The next day he arrived when stated, safely and efficiently performed the repairs using the proper tools. He went above and beyond by replacing a bracket and securing some others that had worked loose over time. He then cleaned all of the cobwebs off, lubed, and adjusted the door open/close settings. He then showed me proper maintenance procedures to ensure a long life of use from my door. On the way out, he cleaned up the area better than he found it. Highly recommended.

They may do great work but I was dissatisfied when I had them do an estimate. Seemed the guy was…read moremore interested in upselling me rather than looking at my doors hardware and seeing what needed to be replaced.

Service person was great! Fixed the fireplace remote, taught me about the unit and how to use it,…read moretold me about maintenance. Cleaned up nicely. Reasonable price.

We worked with a contractor by the name of Wilson Land & Development which recommended Volunteer…read moreHearth & Home for our fireplace. We intended to go elsewhere for several reasons but Jason Wilson, of Wilson Land & Development, insisted we go with Volunteer Hearth & Home and assured us we would get a discount and excellent service. Unfortunately, we succumbed to the relentless insistence and now we're in a legal battle with Jason Wilson from Wilson Land & Development, and soon to be in a legal battle with Shane Turner and Volunteer Hearth & Home. When Shane Turners employees arrived with our fireplace for install, the interior stone was busted in several spots, and they failed to bring the doors. We ASKED countless times for the doors and for them to fix the stone insert to our fireplace. Well, now months later we are taking Jason Wilson and his father's company, Wilson Land & Development to court for several contractual issues, soon to include Shane Turner's company, Volunteer Hearth & Home. We called Shane Turner directly in attempt to keep him and his company out of this unfortunate mess. Shane Turner actually informed us he is not going to give us the doors (which are paid for in full with a receipt for proof) or fix the insert because Jason Wilson told him not to. So, as a favor to Jason Wilson and in fear of losing his business, he's going along with his request. I will be sending an email today explaining the ramifications of this decision to Shane Turner in hopes he will look at his company and his employee's future credibility, notwithstanding just doing the right thing. I'll be sure to update this post. UPDATE!!! 01-14-26 Well, unfortunately Shane Turner and his company, Volunteer Hearth & Home has chosen not to do the right thing, instead they are going to withhold our purchased property. So now we will be obtaining a writ from the Clerk of Courts in order to force Shane Turner to do the right thing. Please do your due diligence before patronizing this company.

From start to finish WW made our process of upgrading our homes windows a great success. The…read moreinstallation was done by professionals. There is no doubt our new, America made windows will last the test of time. Highly recommended!

If I could give zero stars I would. This is the worst company I have ever had to work with. This…read morecompany has taken so much from my family. Their carelessness and negligence has taken my home, my family's health and time away from my baby due to health issues, and all possession we own that can't be cleaned. This company installed all new windows in our home ( all but 5 or so). Every window that willow windows installed is soaked and is covered in black mold. We contacted the company once we found the issues. They came to our home and "investigated" the windows. I'm not sure how one investigates an issue without actually looking at the issues. I'm pretty sure they just tapped on the window and said well it's a window it's all good. We have had to hire our own team to investigate the issues because they refuse to do so. We have had to move out of our home because it's inhabitable. We left all our possessions clothes, furniture, toys...everything because how contaminated our home is. I can't be near anything from the home because it makes me so sick that I am down for a few days. We have tried working with this company to resolve the issues but they are unwilling to fix the mistakes they made or even admit they exist. I am disappointed in this company for the neglect, lack of compassion, and the lack of accountability they possess. The owners in particular are the issue. I'm not sure how they can sleep at night knowing what damage they have done to another person. We have a baby..... A BABY.....in this now mold infested home due to their terrible window installation and they refuse to do anything. This company has no morals. As humans.... As parents.... As Christians(they call themselves) how can you live with your actions and not do the right thing. I'm writing this review not for the company but for anyone looking to use this company. Please save your family the trouble and keep looking. I'm just waiting on them to respond and act like they've tried to fix this or like they're willing to. They haven't. And they won't. Don't believe any response they post to this review.

Our garage door was broken and thought I could do the repair myself but I couldn't so I called…read morethese guys up and asked if they could. I was very pleased because they had the door fixed and back in working condition in less then an hour. (This was great to me because I had tried fixing it for 2 days LOL.) Great service, great people.

From the owner: Retail and wholesale garage doors, servicing both residential and commercial doors. Often an…read moreover-looked feature on a door is the hardware. Your garage door is no better than the hardware on it, that's why we install superior hardware such as heavy duty 1. Services: Garage Door Sales, Repair, Service and Installation, Off-Track Garage Doors, Residential and Commercial Garage Doors, Garage Door Service Calls, Spring Replacement. Brands: C.H.I., Haas, Marantec, LiftMaster.

I submitted a request for pricing and had a tech at my house within an hour. The pricing was…read moreextremely good for the work performed, and the tech walked me through every step of the process. I will definitely consider them in the future for any work I need on garage doors.

Called American pro doors, and the response was awesome! Their technician Ori called me and said he…read morewas done with his other job and that he could come over right away. The job was fast and clean and I highly recommend this company for any garage door problems! we will be using American Pro garage doors within the year for a new garage door!