Emergency services were outstanding. Called, got us an appointment. Did all the pre-checkin over…read morethe phone. Everyone was professional, courteous and caring. Highly recommend!

FANTASTIC Urgent Care experience for my cat on a weekend!…read more Cannot say enough about the facility and ALL staff! (I kind of want to keep this gem secret to myself but that would not be very YES-y of me lol). I'm switching my Vet PCM to here in the next visit!

I love this place.. It's just a small little practice.. The staff are friendly and extremely…read morehelpful.. Dr. Klemm is a great vet.. Have known him a long time.. he good with my dogs and cats....pretty easy to get appointments.

I have been taking my pets to the main Kempsville location of Acredale Animal Hospital for over 25…read moreyears but this was my first visit to the Great Bridge location. I decided to come to this location because I could get an appointment a few weeks earlier than at Kempsville. I am very happy that I decided to try the Great Bridge location and think I will continue to come to this location even though it's a little more of a drive from my home. This location is very small compared to the Kempsville location but feels more friendly and comfortable, it has a small town independent vibe that I like. I never felt rushed and didn't have to spend much time waiting. My Basset Hound was actually seen a few minutes before her scheduled appointment time. The staff is awesome and Dr. Alex provides great care. She's not shy about getting down on the floor to examine my dog and takes the time needed for a thorough assessment. Her knowledge and professionalism are much appreciated. The small private parking lot is more than adequate for the business and is not crowded like the one at the Kempsville location. There was plenty of room to easily park my vehicle. The pavement doesn't look fresh or new but it is clean and free of debris. I am very happy I tried the Great Bridge location of Acredale Animal Hospital. I now consider it my first choice when my pet needs care.

The beginning of February 2026 I came home to a significant amount of blood and exudate coming…read morefrom my dog's rectum. I called Dr's Lannon's and asked for advice and asked if we could have my dog seen. We sent pics and received a response basically blowing us off. We sought an online vet and ultimately after jumping through a lot of hoops have been treating him with antibiotics and steroids with slight improvement. Dr Lannon's current staff implied we were lying about his treatment and to return to where we took him because there's no way we could get steroids by mail in NC which is accurate information(we had it mailed to family in FL and sent here). We've also been told due to my dog's size to seek treatment elsewhere but when my husband dropped by in person to discuss the matter there was a Neapolitan Mastiff larger than our dog waiting to be seen. Go figure. Prior to this incident, We've been limping along since COVID knowing he's not really a favorite of the office since some of the previous vet techs that he liked have left the practice. After this ordeal, there's absolutely no way I would recommend wasting your time or theirs which is what it would turn into if you bothered trying to have your pets treated there. I trust Dr Lannon 100 % but her current staff is lacking honesty, integrity ,and the grit it takes to be in the industry. They've had some great techs=Chris Haupu, Mary & Zoey were excellent and understanding with my dog and are sorely missed. I understand why techs are nervous about dealing with large breeds but, I have an email from that my dog is welcome, but his chart is marked that he's not. All the current staff can assume is to be fearful, and in that case they might as well work with bunnies. I admit my dog becomes temperamental when his feet or nether regions are examined but his chart is marked accordingly. There was an appointment in the past that his chart was ignored and a minor incident occurred. Things happen when you deal with animals, and we've done everything in our power to ensure that all staff is reminded not to ignore our safety warnings and we basket muzzle him for everyone's safety and we also offer to be on standby to render any assistance needed. I'm in patient care and have had large animal experience(I've had horses and been around animals my entire life), and my pet is 150 lbs so we understand the importance of safety. My boy would never intentionally want to hurt anyone. He's reactive, and we want to make sure everyone is safe. I'm disappointed to say the very least , and I don't want anyone else or their pet to suffer the pain and the wait that we've endured. I've tried to do my best to handle this on my own but, there's only so much I can do. Update:I finally took him to the emergency vet and he has CANCER(Two Tumors). They were phenomenal w/him. They loved him and he loved them. Just goes to show what having the right environment will do, now we can move forward finding him the treatment he deserves so, that hopefully he can go on and live out his best life. Update:Pasquotank Animal Hospital: Dr Blake Lucas saw my boy on Tuesday 4/14/26. He was comfortable, and again so much so laid down, relaxed and went along w/the program. The vet tech loved him, and they got on just fine. He ended up having surgery the same afternoon. Thanks to Dr Lucas and staff for listening to concerns, heeding our cautions w/regards to his reactive tendencies when his touchy feet and "personal areas" are dealt with, and for treating my boy and us w/professionalism and respect. It is much appreciated!!!!

Dr Lannon was my vet when she first open in Eliz. City. She was wonderful then and she is still…read more Thank you so much for the care you give our pets and not only them, but us humans as well.

Very nice people and excellent breeders. After so many scams they were a Godsend getting my puppies!read more

We stopped in here on our way to OBX to pick up some dog food for my daughter's pup, Alfie…read more The store was small but served it's purpose with a little bit of everything. We perused the shop in wonderment as it had a cat sleeping on a pizza box who quickly scurried to a higher place when we entered with Alfie, there were three varieties of live chicks for sale, and about five chihuahuas in the display case going crazy at Alfie as well. They do also breed & sell chihuahua puppies. They did not have our brand of Purina dog food nor a big selection but we did find found something else and were on our way. It is a small shop & not sure it would serve the purpose for everyone but it sufficed for us & we were grateful. As always, please support your local small business!

We had only been in the area for a month and a half when one of our cats inexplicably lost most…read moremotor function in her back legs. We were able to make a same-day appointment with vets who specialize in cat care. The staff was friendly and helpful, and the vet was amazing with her. Costs were explained up-front, and options were provided based on financial situations. I was given a possible prognosis (not good), but I took the option to have some meds to see if we could mitigate the problem. The next day, her symptoms had gotten slightly worse, and she was beginning to show signs of pain. We immediately called the hospital, and were able to make an appointment almost immediately. We saw a different vet as the one we saw before was not in that office that day, but she was also amazing. We explained what we had seen, and after another simple diagnostic test, we had our answer... a terminal issue that would not resolve and would continue to cause increasing pain. We took her home to say goodbye to the family and we scheduled euthanasia. Everyone involved were nothing but kind and considerate to both Ella (the cat), and our family, explaining everything as they went and providing options where they could. They even gave us a sympathy card signed by all of the staff. While not a happy story, their kindness, compassion, knowledge, and willingness to work with us on financial options ensured that this hospital has become our new vet for our remaining pets.

Dr. Wheat was great with my guinea pig! Definitely recommend to anyone in need of care for exotics!read more

They have been our family vet for the last 8 years. The office is always clean and friendly. The…read morestaff is compassionate & understanding. Dr McHugh is amazing!! Can't say enough about her.

Three attempts to have my pet seen, never a veterinarian on duty. This clinic was our go to for…read moreover 8 years even prior to the name change. Really disappointed and never a call back.

They wanted to charge us more for a follow-up appointment on our dog when she had a UTI. She was…read morefine in about a few days. She was no longer slightly bleeding on the floor. They could not do surgery on her.

This was the best veterinarian until November 2025; Thanksgiving weekend. Our fur baby was a…read morepatient since he was born, almost 6 years ago. Picked him up, he appeared different, usually jumping and playful. After arriving home, I noticed that his portable crate and his butt was full of feces. Prior to leaving the office, They stated they couldn't give him a bath, but they could at minimum clean him up! This had never happened before. He was not his happy self, and drunk two small bowls of water. I called and left messages for someone to return my call. I even emailed. As of today, no one has returned my call, it has been over a year. Last straw, I called in May 2026 and was put on hold Multiple times to make an appointment and to find out why no one had contacted m. Apparently, no one cared enough to return my calls. Very disappointing! Suffolk Animal Hospital use to provide top notch service, and my Shihpoo was happy. Customer service, and my business must no longer matter. The only recourse was to find another veterinarian since the military vet is no longer an option; disheartened to say the least.

The entire staff is amazing and treat every pet special. Dr. Redding is very detailed,…read moreknowledgeable, and listens to concerns and issues. We appreciate his straight forward approach and frankness. Very helpful and compassionate team! You can't go wrong with anyone at this office to care for your pet!

Do NOT bring scared or nervous dogs here. We trusted them with our dog, only to be forced into…read moreuntrained, terrifying roles: sedating him ourselves and pulling his breathing tube as he woke--tasks trained staff should handle. Zero prior communication about any of this. Staff whispered very negative comments, hid behind doors, refused to speak to him--creating a hostile, fear-filled environment. If your dog is large, anxious, or simply needs respect and preparation, look elsewhere.