We've had the pleasure of working with ABC Handyman Solutions since 2023, and their partnership has…read morebeen nothing short of exceptional. As a home warranty company, we rely on trusted, efficient, and knowledgeable contractors to serve our homeowners -- and ABC consistently exceeds expectations. They are one of the most complete providers we have, covering everything from appliance repairs to plumbing, electrical, HVAC, and more. No matter the task, ABC Handyman Solutions approaches each job with professionalism, timeliness, and a high standard of quality. A special shout-out to Richard, who continues to impress us with his dedication, expertise, and outstanding customer service. He truly goes above and beyond to ensure every job is done right. We're grateful to have ABC Handyman Solutions as a valued partner and look forward to continuing our successful relationship.

INCOMPETENT doesn't quite cover it. Hired them to remove popcorn ceiling and retexture it. The…read morecost was 1500 dollars and the final job worthless quality. I knew when they had to keep coming back to "fix" what was wrong; large bubbles, two-tone colors, uneven texture and later hair line cracks down the middle, I had made a huge error. They offered to keep coming back, doing the same thing over and over and expecting different results, then offered insurance after I got three estimates. I was done with it all. My error was in paying the full amount. My brother visited from out of state during the summer and was appalled seeing the inferior job and did what he could to make improvements with limited time. It's obvious when someone knows what they're doing. Lesson learned. Hire reputable pros and get what you pay for.

Great service, came right away within 15 minutes of my emergency of malfunctioning a/c unit. Mitch…read morewas super nice and very reasonable. Kathleen

From the owner: Heating services, Annual Inspection, Preseason Preparation, Maintenance & Repair, AC Installationread more

Whomever it may Concern, My Name is James Whitaker, I call Mike about my Air condition unit and how…read morelong it was out, Mike said O No and was over at my house last than 1 hour he got right on the unit, In lest than 1 hour he fix 2 problems and I have cool air now, he was very Knowledgeable and a Professional about his work, Thanks Mike!

My compressor went out on my A/C unit. Mike was quick to get back with me and set up an…read moreappointment. He was very professional and worked hard to get my unit back up as soon as possible. If I ever have trouble in the future he is the first I will call.

Thompson installed my HVAC many years ago. I was a happy, satisfied customer, until my recent…read moreexperience. My system stopped working and Thompson sent out a tech. He said I needed a new thermostat, which he installed. Problem 1. I was charged $169.50 for the service call (which was okay) plus $157.50 for a simple, non-programmable thermostat. I found the exact same thermostat for sale elsewhere for $42. Problem 2. After the tech left, I noticed smudges and scratches on the thermostat. He installed a used thermostat! (I guess that is why it didn't come with a box or owners manual.) Problem 3. The thermostat did not work properly. Thompson sent me a replacement (a new one this time), but that one didn't work, either. Problem 4. When I told Thompson that the new thermostat also didn't work, they said they could send a tech out to see what the problem was, but that I would be charged another service call fee. Problem 5. Instead of paying another service fee, I bought another very similar thermostat (but different brand) for less than $30 and installed it myself. It works fine. Of course, I don't need the defective thermostat that I got from Thompson, but Thompson would not allow me to return that thermostat for a refund. If this hadn't happened to me, I never would have imagined that any business would treat a long time customer like Thompson treated me. Furthermore, Thompson has been totally unapologetic for this episode.

From the owner: We are a 30+ year company who specializes in customer comfort. We have professional HVAC certified…read moreand trained technicians, we preform background checks on all employees before hiring to ensure our customer comfort. Our customer service is built around our customers and we strive to make our customers Heating and Air experience a pleasant one. Our team is ready 24/7 for all Heating and Air needs. We specialize in Trane but we service any brand. Give us a call anytime and we will get you taken care of the right way, the first time. We value our customers and we are always here to offer the best service.

I can't believe how horrible the service is at this place. It has been about 3.5 MONTHS since I…read moredropped off my very expensive espresso maker for a repair. When I stopped in to see what progress had been made, it was sitting on the counter in a hundred different pieces. I have called numerous times to help find the part they claim is the issue, but according to the experts, the part they say is a bad fuse is actually a thermostat. NO ONE will stay in contact with me. I have to babysit them, and my business is still not a priority. If you guys are reading this, I want that thing put back together, and I'm coming for it as soon as you are open. I'm also considering taking you to small claims court to recoup the loss of my $1200 machine. You have not only NOT repaired it, but it likely will never work again.

Came to the house for the first visit on 9 May. Said he would order the part…read more 16 May the part is delayed due to a storm. 23 May the part is delayed due to a storm. 30 May the part is delayed due to a storm. 4 times they promised to call back with a status...never a call back. I give these people a 1 star because there is nothing lower. This is the most loathsome and sorry company Fridigaire has used for contract service. DO NOT USE THESE PEOPLE.

June 14,2023 - Shout out to Michael and Andrew for their professional workmanship and quick…read moreinstallation of my new AC Condenser. Also, a big thank you to Lance for taking the time to explain a bit about AC so I could make the best decision on what best fits my needs instead of taking advantage on my lack of knowledge and upselling me to a more $$$ unit that would provide zero benefit for me. And shout out as well to Tammy in the office for great communication over the phone. I got at least 4 or 5 phone calls from her updating me. Nothing but top notch courteous and professional service, start to finish, from Goode Brothers A/C & Heat in Longview Texas.

My a/c was not cooling so I called Goode Bros. (highly recommended by church friends!) on Monday,…read moreand Steven was here Tuesday morning. I was very impressed by his professionalism, courtesy, and knowledge. Not only did he do the repairs to my unit, he also reworked something on the inside unit to make it easier to change filters. He clearly explained the advantages of having a maintenance plan, which I have done. I highly recommend Steven and the Goode Brothers!