Once again here at HOPE DENTAL! Great Staff and Dr. Joo Yoo…read moreis the BEST!! If you're looking for a NEW Dental Office, this is your Office. No need to look further:)

I drove THREE HOURS for this appointment on a Sunday because I had a true dental emergency--a…read morelarge, painful abscess that could not wait until Monday. Your office advertises limited Sunday availability for extractions, which is the ONLY reason I made that drive. I was trying to avoid going to the ER, where care is often rushed and not handled by dental specialists. I was also explicitly told that although you normally require a Saturday consultation, you would accommodate me by doing BOTH the consultation and extraction the same day if it was needed. Because of that, I followed pre-op instructions, including being NPO after midnight to prepare for conscious sedation. After driving three hours in pain and showing up as instructed, I was met with a doctor who appeared completely unprepared and unsure of what was even scheduled. He had no clear answers, no confidence, and honestly seemed unaware he might be performing surgery that day. When I asked a very simple, direct question--if the tooth needed to come out, would he remove it--I was told he "couldn't give an answer." That is beyond unacceptable. This wasn't a complicated question--it's the entire reason I made the trip. The lack of communication, lack of preparation, and overall lack of professionalism was shocking. The doctor's demeanor alone--shaky, uncertain, and unable to provide basic clarity--was enough for me to lose all confidence in allowing him anywhere near my mouth. No patient in severe pain should be told one thing, follow pre-surgical instructions, drive hours for emergency care, and then be met with confusion and incompetence. If this is the level of coordination and confidence your practice offers, people deserve to know before trusting you with something as serious as oral surgery--especially in an emergency situation.

Downey, family dental has been a great experience. After many years of being frightened and scared…read moreof visiting the dentist, I had excruciating pain that was occurring due to a broken tooth. I stopped by to get x-rays and have my teeth exam and I was getting ready to hear a lot of bad news. Knowing that I had not visited the dentist in about 8 to 10 years I knew that there would be work that would be needed to be completed.. The dentist was very helpful with letting me know the severity of it, but at the same time showed optimism and made me feel comfortable. Not only are we looking into the repairment of my tooth but also he explained to me the things that would be needed to be done in order to restore my teeth. I had plaque built up and my gums were very swollen with numbers high as fives and six which is not great and he explained to me that it would take a few appointments of deep cleaning and laser treatment in order to restore them. The appointments that I've had with them have been painless, and they have always made me feel comfortable while visiting them. This really helped me overcome my fear of visiting in the dentist and I actually do look forward to seeing them for my next appointment. Thank you Downey family dental, Dr. Nguy and the rest of the team for not only making it a seamless and positive experience, but truly helping me get my teeth restored!

My husband & I had such an amazing experience at this dental office! From the moment we walked in,…read moreeverything felt welcoming, clean, and well organized. The front office staff were incredibly professional and helpful . they took the time to clearly explain our dental benefits and made the entire process stress-free. The dental assistants were so kind and caring while taking our X-rays. They were gentle, friendly, and made us feel completely comfortable. Both of The Doctors ( Dr.Nguy & Dr.No) were absolutely wonderful! not only knowledgeable and professional, but also hilarious! There was a fun little rivalry between one being a proud alum of UCLA and the other from USC which made the visit even more enjoyable and hilarious . You can tell they genuinely care about their patients and about the work they do. Overall, such a positive experience. I truly appreciate the kindness, professionalism, and great energy of the entire team. Highly recommend! We will be seeing you guys soon for our plan of care treatment

A few months back my friend Mike referred me to see Dr. Girgis for a second opinion on some dental…read morework I had coming up. His office got me an appointment within a week or so and when I got there everyone was so kind; His staff is top notch. I received X-rays, traditional and the swirl around your head dealiebobber. I also received a consultation with Dr. Girgis and he took a look at my dental situation and agreed with my dentist on the proposed course of action. Even with all of that work he and his staff did for me he refused to let me pay and told me they were happy to help. What kind of provider does that anymore? I wish I had known about this dental office years ago, I might have saved myself a lot of dental woes had I had the quality care Dr. Girgis and his staff provide.

I've had nothing but a great experience coming here. The entire team is friendly, professional, and…read moremakes you feel comfortable throughout the entire visit. The ladies at the front desk are also super helpful as well. For insurance, they accept most PPO however they do not accept HMO or Medi-Cal so that's something to keep in mind when planning a visit. The place is well kept and clean. They have their own designated parking lot behind the building which is nice not having to worry about finding street parking. Before coming here, I was deciding between two dental offices and I'm happy that I went with Cedar Smiles.

I needed to find a new dentist for an annual cleaning and came across All Smiles. The dentist here,…read moreChiraag, is great! Really knowledgeable and friendly. Staff here is also really friendly and attentive. If you're in need of a new dentist, check them out!

Listen. I hate going to the dentist and have a lot of trauma from past experiences and growing up…read morein poverty without access to honest dentists. I was very scared to go somewhere new. I found this spot here on yelp and tried to be brave. I knew I needed a lot of work. My first appointment was a little over a year ago and the entire staff here really is the best. Very patient, friendly, and put my mind at ease. I ask a lot of anxious questions and they really met me where I was and lead me through everything. I needed 9 crowns!! I'm grateful to be finished with everything and would recommend them to everyone.

I visited Dr. Kiro Farag for a veneer repair -- that he didn't performed -- and I'm extremely…read morehappy with the care I received. From the moment I walked in, the staff was friendly and welcoming. Dr. Farag explained the procedure clearly, answered all my questions about whether the veneer could be re-bonded, and helped me feel calm the entire time. The re-bonding was done quickly and with minimal discomfort. Dr. Farag used modern equipment, and I appreciated how gentle and precise they were. I left knowing the veneer was securely attached -- and I felt confident about the long-term result.

I highly recommend this office Adrian is amazing he has such a gentle touch he explained all of my…read moretreatment and made me feel extremely comfortable. Everyone here was so kind I will definitely be back to continue my dental treatment.

Angel is the very best every time I come here? He treats me with so much respect and care. My mouth…read morehurts when I come, and I have no pain when I leave this morning. He put in my permanent cap. There was no pain, there was no roughness. There was no aggressiveness. He's the only doctor that I want to see when I come here. He deserves a raise, he's respectful and he listens to his patients. And that is what brings me to this dental office. Angel, you have a great day. Thank you so much. Yeah

Came here for a filling and a deep clean and they started off my deep clean and doctor started to…read moreyell at me and the nurse because the nurse forgot to put correct tools. The. Started throwing things around. At the end I only got a filling, due to manager("Angelica" Sepúlveda) arguing with me in front of her daughter because of doctors expense. Super unprofessional. Crazy part is she tried charging me for my free service and pulled out a "square" payment connected to her phone. Seems like she might be stealing.

Came in for check up and exam, cleaning. Nice and clean, friendly staffs and knowledgeable doctors…read more Highly recommended.

Wonderful service and care. Friendly staff. No pain which is key for me. I love it here. My teeth…read morehave never felt better

I was on the hunt for a reputable dentist office that I could trust with my smile. I remember…read moregetting the Heart Dental flyer in the mail, and I'm so glad I did because it changed my life. While I've always had a nice smile, I needed some corrections. Dr.Tran truly is amazing! She listened to me and was very intentional with ensuring my smile and my overall oral health was exceptional and I couldn't be happier with my results. Ever since going to Heart Dental, I have now gotten my mom, my brother, and my aunt on board for going there and becoming patients of the office. And they would agree that Dr. Tran is amazing at how she interacts with patients and any procedures she does on patients. The staff there are amazing as well, as everyone on the team there provides exceptional customer service and it's just pleasant being in that office. Definitely check them out!

Dr Tran is great im a dentist scary cat the Dr and her staff made me feel comfortable and she is…read morevery gentle during the procedure I felt no pain at all I think this will be my new dentist I recommend her. Thank you Dr Tran

I need an implant to replace one of my teeth. DR Shawn was great, friendly, knowledgeable,…read moreprofessional. The staff were great, friendly, polite, well informed. The Dr and his staff, answered all my questions, explained everything in detail, I had the first part done. The implant and then in 4.5 months I will be back to check the healing and get scanned for the replacement tooth.

This review is years in the making. I don't typically write negative reviews, especially for small…read morebusinesses, because I understand one experience may not reflect the majority. But in this case, I feel it's important to share. I came to this office years ago after moving to Cerritos, right before my wedding, simply looking for a new dentist and a routine cleaning. They had great reviews, which is why I trusted them. From the start, I was told I had extensive issues--multiple cavities needed to be redone and several crowns were recommended. This was surprising to me, as I've consistently gone to the dentist and had never been told I needed such drastic work. Still, I trusted their assessment. The procedures that followed were some of the most painful dental experiences I've ever had. They took hours, felt extremely aggressive, and left me in severe pain afterward--far beyond what I've ever experienced with dental work. I have a high pain tolerance, and this felt very wrong. What was most frustrating was what happened next. I returned multiple times explaining that I couldn't sleep, eat, or function due to the pain. Each time, my concerns were dismissed and attributed to things like not flossing (umm I couldn't floss because of the extreme pain), which didn't make sense given the level of pain I was in. After pushing back repeatedly--especially with my wedding just days away--I insisted something was seriously wrong and requested further evaluation. It turned out I needed three root canals as a result of their prior work. Separately, the crowns that were placed caused ongoing issues. Eating anything with texture would cause gum pain, and I noticed unusual gaps that trapped food. When I brought this up, I was told the only solution was to redo the crowns at additional cost. My crowns also came off. Later, I happened to see a different dentist at the same office (a female provider who may have been temporary), and she immediately noted that the crowns had been placed at an awkward angle. She corrected them, and since then, I've had no pain and no further issues such as crowns falling off. I ultimately switched dentists and have not needed any major dental work since--just routine cleanings every six months, with no recurring problems. Based on what I went through--particularly the aggressive treatment, the outcome, and the dismissal of my concerns--I feel it's important for others to have full context before making a decision.

Just got my root canal and crown here. My first visit was when I was in extreme pain and Dr.Viv was…read moreable to tend to me right away and she was great, definitely took her time to remedy my pain. Today was my 2nd visit for a root canal and wow Dr.Okefe the dentist & Dr.Raouf the endodontist were both great. Made me feel at ease and answered any questions I had. As someone who's never had a root canal done before, I felt uneasy going into it but I did not feel any pain throughout. Bobby the hygienist was great as well briefing me and made me feel very comfortable there. I believe I found my new dental place. Honestly everyone form the front desk to the Dr's are all great. Highest props to management!

This office used to be amazing, but it has started to go downhill for a while. They have some…read morepretty rude and unpleasant intake front staff. Services are extremely expensive and availability quite limited. Their online system crashes when all the time. Now the cherry on top is their useless AI assistant. Might have to start looking for a new dentist