Meine neue Nähmaschine von NCB war nicht zufrieden stellend. Dank der Hilfe von Frau Luck haben wir…read moreeine Lösung gefunden und ich bin glücklich mit meiner neuen Brother. Eine gute Beratung und lösungsorientiert. Danke, das Nähen macht wieder Spaß! Eine Nähfreundin aus Hamburg

Service: Good service. A real plus considering the area has…read moregenerally-poor service. Availability: No stock left on some basic thread colours one day, in any size spool. Cheese-shop sketch from Monty-Python comes to mind. No 'quick-stitch' iron-on tape. No fibre-reactive dyes go to DM for these, not Karstadt as recommended. Language: At least one berater speaks very good english. The rest speak only german. If patient, help is in english. When missing parts from an existing machine, and not knowing some of the technical words for the sewing-machine parts in german, they were helpful to identify them with me so we could get the correct parts fitted.

Super febrics, very friendly, worth the trip!read more

Walked in with no usable German and they were creative and helpful, even offering to add snaps to…read moremy broken bag to fix it! Thank you Frau Tulpe!