I was torn between a four and a five star rating. I'm fairly new to Michigan so I second guess…read moremyself when it comes to the actions of contractors, thinking things might be different here than the state I came from.
That being said. Nice guys. Owner and a helper. We wanted a custom fence with cattle paneling framed in wood so it didn't block out the view but not tacky like chainlink. We did hire them late in the season so it was a month and a half before they could get to work and that was pushing it with winter coming. They did come and do a short privacy fence for us on another part of the yard that was traditional lumber. Then they came back later to do the large project. With freezing weather coming they came one day and did the posts with concrete, went to do another job, and then built the fencing at their business the week after, installing after that. It looks nice. Not the best pic but what I have at this time. It was expensive to do, I really can't say if it was overly expensive or not. We are in a small area and I couldn't find someone to do this type of fence so we paid what we needed to pay to get it done.
The things I would say someone else should be prepared for are:
Timing is quite subjective to this company. They might show up at 9, they might show up at 11. They might come on Monday or they might not. You will do some contacting them to verify things, it is not necessarily on the forefront of their minds. Not saying this is bad, just something I was not used to.
If you want them to clean up the clay/dirt that gets dug up, the leftover after they fill back in around the posts, you need to tell them. No idea if this is extra. I didn't bring it up and so I am doing it myself. Not a biggie, just one more thing to do and of course with the weather it is not easy.
They are quite busy, if you are flexible that is fine, if you still work maybe not. Before I retired this would have driven me nuts. Being retired it is thought provoking but not awful.
Lastly, we did spend a lot of time picking up "clay patties" out of the grass and still getting plenty on our shoes and that stuff doesn't come off easy. If this bugs you then you might ask they stay on a pathway when going to their truck back and forth. Their boots are just caked in clay.
I will say that they noticed they forgot to put on a piece after looking at the pictures they took at the end and so they came back the next day to fix that. Not something I would have noticed likely. They also brought some scraps we could close up the gaps in places the ground was sloping so our dogs don't get out. They didn't have to do that. Overall I would not mind using them again.
