I stayed at this transitional shelter in 2017-2018. While the rules are what you expect of any…read moreshelter one thing that stayed with me is the founder's ethics. When there was a problem with a staff member falsely accusing me of drug use (I had been in the hospital the night before and I had proof), Je'net Kreitner made the situation right instead of standing up for staff member's accusation. That has stayed with me especially since I've been in two shelters with unethical staff members who treat their program guests badly. While Grandma's House of Hope can be a little strict with their program, I always felt safe while I stayed there and NEVER felt bullied by staff or the one in charge of the temporary shelter. I would rather pay a program fee than stay at an abusive temporary shelter for free. Assuming the program is similar now to how it was when I stayed there in 2017-2018 you'll be in good hands. You do get assigned chores but you'll never fear for your safety here and they keep their word. If they allowed me to go back I would in a heartbeat as I am in a temporary bind again (after my dad sold the house)! However, I'm a Buena Park resident and things changed due to COVID I'm assuming so I had to stay in a Buena Park shelter instead. Thank you Grandma's House of Hope!

I honestly would have given this place a five star, but I've been here for almost a year now and…read morethe ladies who recently just got hired for the women's program are so horribly fake & VERY uncompassionate. I was ONE month away from getting my housing and they did everything possible to take me out of Community Leader position, and kick me out of the house saying I had a 'behavior problem' when I would stick up for myself. Not to mention I've had mail stolen from them & they packed all my belongings in my room without my consent & they lost my W2 FORM. Completely unprofessional & the women who work here in the house of SERENITY are very immature.

Spring cleaning and I wanted to make sure my quality goods didn't go to waste. I have so much brand…read morenew work clothing or worn once bridesmaid dresses that I know can be helpful to someone else. I found Orange County Rescue Mission and I love the support they provide for the community so I decided I wanted to give my donations to them. Orange County Rescue Mission is open Friday to Wednesday from 8am-5pm, Closed Thursdays. They have a convenient area for you to drive up, and their volunteers are super nice and will be more than happy to help you lift and unload your donations. Donation receipts available upon request.

Great organization, great cause, great people…read more I had the pleasure of learning more about the OC Rescue Mission and its efforts after signing up for their Annual Turkey Trot this year. Upon bib pickup I learned that the rescue mission accepts donations, offers housing assistance, basic needs assistance and health services to at risk and homeless individuals and their families in Orange County. They also have onsite facilities for housing support, counseling, and educational opportunities. A great organization supporting so many in our community.

First time in here. Nicely kept. Nice vibe and on this hot day the cool air hit the spot!! I…read morepurchased a few things that were on the sale rack and a lounge set that was inside. The place is really nice. Great deals and can't wait to come back. Prices were reasonable and good cause..Place is well kept and also pricing is variable due to the higher end items that are separate area. Staff is friendly and helpful

I am 7 months pregnant, (also recently diagnosed by a psychologist with autism spectrum disorder…read morelevel one, ptsd, generalized anxiety disorder and adhd presentation combined) stayed here a little over 90 days and was kicked out on October 10th. Kim the director I was fond of at first and then she switched, and called me a bathroom Nazi even though the bathrooms were at first assigned to certain rooms and someone kept wiping feces on the rug and walls, breaking the toilet seat and just not being mindful and I had an issue with it because they assigned me more often than not to clean the restroom nightly for my chore. told me i needed to get used to communal living. Then told me "no wonder why youre family doesnt want you around and why the father of your baby fights with you, you are a problem and no one wants you around. You make the women here uncomfortable." One thats wrong because i have mental health issues and thats discrimination and harmful and harassment. And two i was friends with everyone except for one black woman after she misconstrued my words about me telling her she needed to not tell this one woman what she should be doing with her money because she found it offensive then wanted to talk to house moms about it and asked me to come for moral support and I got bitched at for coming with her and got told to leave. Kept getting "x's" for apparently missing or being late to groups. When i wasnt. Id have to go in circles to have my case manager to look back at cameras and even then the house moms would take days to fix their mistake. That black woman as well kicked me in the back when i was cleaning air vent at bottom of stairs and i told staff (house moms) and they told me "accidents happen" They have on website that they help with transitional housing one in fact, the case manager told me that she could not help me with housing could only recommend places and aside from that they were shitty shelters that she recommended or that wouldn't accept me because of how far along I was in my pregnancy I was about five months at the time. The groups were fantastic though especially the art teacher. And i loved Jules (house mom) she was an angel. As well as Alexis (house mom) and Nurse Keri. One of The House Mom's Jackie walked away from me mid conversation after I was explaining to her that originally she told us that the dinner tour had to be done by 6:30 and then changed it last minute when I was already out out of the house getting pizza from somewhere and she said that she shouted it upstairs That I should've known, even though I wasn't there and it wasn't past curfew and she gave me an X for it. I brought it up to my case manager, and she told me basically that Jackie was pregnant and that I just needed to not mind how she was with her moods. Meanwhile, everybody else in the house was pregnant and not allowed to act like that. They have favorites with some of the women that go into the shelter and then other women they completely disregard and pushed the side and Try to always do things to make them feel less than and not help. Bring them up. You are also not allowed to get a job there until after three months of you being there but after three months, have you been there most of the time they kick you out and you do not get moved over to parenting and again they do not help with transitional housing so you basically have to figure out where to go or you're on the street. Luckily, I had some time to try to figure something out for myself, but aside from that this program is misleading and money hungry do not donate to here and do not go to their thrift store. You're basically funding people to get Harleys And nice clothes and cars, and not actually funding a foundation that is trying to help pregnant homeless women. Alex, the therapist was also great and so is Shannon the other Therapist. Aside from that, I would not recommend Casa Teresa

Always an honor to visit the heroes who taking care of our movies. Call in and stop by with freshly…read morepacked food from restaurants and they would be thrilled to share with the nobles. Thank you!

I did an over the phone Intake for a mother and a son and was able to get a bed in 15 minutes good…read morejob thank you for your help

I brought my uncle in for a last minute Saturday appointment because he was worried about some…read morebleeding in his eye after an injection. My sister usually takes him to his regular visits at this location, but this was my first time going with him and we were attended by Dr. Sieve. He took the time to explain why the bleeding might have occurred, compared last week's visit to today's and helped ease my uncle's concerns with a very thorough exam and explanation. We also appreciated that he made an effort to communicate in Spanish so my uncle could understand everything being discussed. Overall, we left feeling informed and well taken care of and the visit felt comfortable for both of us. It is reassuring to see that Serve the People has doctors who truly show up for their patients/families and experiences like this make a meaningful difference.

This is the location for their Vision Clinic. We heard about Serve the People via word of mouth &…read morehad been looking into reduced cost services for eye injections as my uncle has diabetic retinopathy. I called on the day they were closed, so I filled out a contact inquiry on their site & was contacted by Luis that same day (on their day off via their personal cell!!!) to provide some information on what we would need to do to get my uncle in for an appointment. The following day, just as we were calling in to schedule an appointment during their normal hours, Luis personally called me back to assist with getting the appointment set up. We went in today, a day later, for an initial eye exam. Sabrina assisted us with the initial exams being conducted prior to seeing the optometrist, Dr. Chung. Sabrina was extremely kind, very professional & polite. Her energy was very welcoming & I really appreciated having her assist us. Dr. Chung was equally a pleasure to be attended by. He provided us with the information we needed to know for next steps & we are now set up to see their eye specialist in a month. Luis was there at our checking out process & was able to squeeze us in on an already-full calendar, but I really appreciate him being able to assist us as we navigate these health challenges my uncle is facing. Thanks to all at this office!

1 star because I was able to receive assistance…read more The remaining stars were kept due to the gate keeping of resources, specifically for the Latino community and shelters for undocumented individuals and families. They like to pick and choose who can receive access to necessary social services, which is absolutely wild. Ive experienced this first hand with Erica Hernandez, who not only has a very unwelcoming energy, but would not give me access to any resources I could reach out to seek other types of necessary assistance. All this while recovering from a c section with three small children. She also threatened to keep me from ever being able to come back because I took too long to fill out her exit form. She wanted me out of the program so badly, she contacted me more to be exited than she did to help keep my kids under a roof. I hope God has Mercy on those type of people (who go into social work jobs with extremely low and nasty vibrations). You're a civil servant, take pride in ALL of your community. Thats all folks.

In short let me tell you something about this non-profit non-sense so called org…read more MERCY HOUSE is not equipped, staffed, educated to handle housing. Since my acceptance to take an apt. a few yrs. ago 3 people have been left to rott. Last incident was a fellow named Raymond Denis at Piccadilly Sq. Apts. in Fullerton. His death occurred about 3 mos ago Noone checked on him for a month. It took a friend to smell and report something. I knew Ray and how sad. This is just one neglected person housed by MH. My information is long and simply unjust of many years with MH and their abuse, neglect and inability to comply as a non-profit. Simply said: here you are good luck. Sorry we are short staffed. Hopefully we can meet to see how you are doing. NOT HAPPENING ​

I'm not much into McDonalds. Maybe the occasional egg white McMuffin on my way to an early…read moretee-time. But McDonalds beats In n Out hands down when it comes to caring for sick children and their families. My Lion's Club chapter had the honor of cooking for 50 people here this week and I am the one who feels the benefit. Without going into the full history of this place, the brief story is that McDonalds donates a small hotel-like building walking distance from different children's hospitals. This one is next to Children's Hospital Orange County (CHOC). The donated structure is run like a no-charge hotel, with volunteers and a few staff members, for families to stay while their child is at CHOC. Families must submit an application, have financial need and, pending space (maybe a dozen rooms) can stay here up to a month before requesting an extension. Breakfast and dinner is cooked each day for families. The food and labor is provided by volunteer groups. Groups of friends, businesses, restaurants, service organizations, etc. sign up about three months in advance. The menus are pre-approved, the food must all be cooked on site, and volunteers must all be in good health. They provide a fully stocked kitchen and some permanent volunteers are on hand to provide guidance. We were able to sit and dine with the guests and hear their stories of heartbreak, perseverance and strength. Think about the triple whammy that these folks go through. First, their child is sick enough to need a specialized children's hospital. Next, it is far enough away from home that you need a hotel for the family. Lastly, you don't have the financial resources for both the medical care and housing. This place fills that need. The Ronald McDonald House is a God-send and McDonalds should be applauded for providing this type of low-key and vital assistance to the public. No Happy Meals are served here. No golden arches out front. No McDonald's advertisements, clowns or commercials blaring inside. Just good people caring for their kids and good people assisting the families. Very humbling.

I have been blessed with my life to live this long and share the journey through Yelp and my work…read more Life does surprising things and I hope for the better. Unfortunately, life tends to do a 180 and the best thing we can do is to help our fellow neighbors. I work for a very large company and they are constantly doing their best to help our fellow man. My company teamed up with a special company, but not because they have the Golden Arches or they make Hamburgers, but the foundation that we see, but ignore. Our Team is headed over to the Orange County Ronald McDonald House in the city of Orange. Located about two blocks north of W. La Veta Ave. on the east side of Batavia St., you will find the three story tall and world famous charity, Ronald McDonald House. While the name is associated with the Golden Arches, this is a separate entity and does not promote fast food and is not fully funded besides from the contributions of the local neighborhood. My employer is a large organization and they decided to spend some time helping families and their children that are going medical procedure at the local Children's Hospital of Orange County (CHOC). A few minutes or hours of our volunteer time are helpful to the families in need. Families can stay at the Ronald McDonald House with approved forms from their Physician for only $10 a day. The $10 covers the room, food, laundry, and many other activities. This place is essentially another home away from home. Some families are not fortunate to drive many miles away to leave their littles ones behind thus requesting the assistance of the Ronald McDonald House. This home is amazing. It is three floors of amenities for families just looking for a short place to stay. If I am not mistaken, there are 20 rooms for families to stay. There is a large kitchen for volunteers like my organization to prepare and cook meals for the day. Also, there are game/activity rooms for families to help ease some of the mindsets/emotions that they are going through. Heaven forbid you and/or your child has to go through this. Our organization signed up to prepare breakfast. The Ronald McDonald House has all the tools (i.e. knives, plates, utensils), but all we have to do is bring the ingredients and cook. We had the task of making breakfast burritos, eggs, waffles, sandwiches, and many other delicious. Food is what makes the journey memorable. Volunteering is a human characteristic that we all have done in one form or another. The greatest part of the whole experience wasn't just cooking, preparing, cleaning: It was the smiles and gratitude from the families who just wanted a hot meal. I used to go to the Golden Arches and see a Ronald McDonald House Donation Box at the window. After talking with the staff member, donations are low and are usually high during the Holiday Season. While we may see the Golden Arches being a name on the house, most of the staff are volunteering out of the kindness of their hearts and their wallets. There are many donors across many doors and hallways. Donors are the reason why the Ronald McDonald House continues to thrive. Everyday many families come through this house looking for a haven and as we may feel helpless, we have done the best we can to make their day better and better by passing it forward. This Yelp Voyage is my novel. I write to share the experience and for you to interpret it. My guidance is through you. It is BECAUSE of you that I want to recreate the same experience. The end result is success because you made me share my story. Yelp your story every day!

I'm so excited that u can smoke ur drugs in the bathroom and in the shower and not get in trouble…read moretheir #1 rule is if they don't see u smoking you can't get in trouble even tho the place reeeks . Showers are hot af u cant change the temperature there is calcium all over the urinals green calcium. Smells too

The workers at Bridges at Kraemer Place seemed very uncaring. I thought at first Noah was caring…read moreuntil I was trying to talk to him & he didn't look at me, but continued going through Xmas ornaments. I have three medical diets doctors placed me on. Out of 5 meals they served I was only able to eat rice at 1 meal. I was so hungry. I was very stearnly advised by a woman worker that I had to get a doctor's note & then they would make a special meal. I later found out from another worker that would be their "healthy meal" which was a soy burger, rice & veg. Soy is one of the things I absolutely can't have! They would not help me! My case worker who works somewhere else was going to try & help (Grace-bless her heart), but I had already decided to leave for another reason. I arrived late Fri night & went right to bed, left Sat morning to do errands & was on my bed the rest of the day. First thing Sun morning they put the entire shelter on lockdown due to someone testing positive for covid & some people were taken to a hotel for quarantine. That's all good, but there were people like me that just got there & had zero exposure. They weren't lifting the lockdown until afternoon Xmas. They could have had those vaccinated like me tested per CDC guidelines 5-7 days later & allowed us to go have Christmas with our families!! I left the place, know I don't have Covid but will get a rapid test done on Thurs to make my family feel safe. Never want to go back there!

They never answer the phone, but they are kind of nice only one person is. And they cant help if…read morethey dont answer the phone ever

I am a resident Orangewood, Foundation, and Orangewood help me with so much. I'm so aappreciated…read morethis foundation. The staff there are very encouraging and caring for the youth there especially maria and Martha and Lisa they help me through my homelessness and getting me back on my feet Which putting clothes on my back and welcome me there like home

Wonderful experience here. Everyone so caring. I appreciate all they do for the communityread more

Amazing. They truly are here to help out their community and if shows…read more My family and I just heard about this place because our children love to play at this park and every Thursday you are able to get food from 1030-11 But you have to sign up before 1030.