I called for more information on their services and I was required to schedule an appointment to be evaluated prior to quoting prices. I scheduled a meeting and was told I would get an text confirmation. They did not text, but called the night before and left a voicemail. My appointment was at 9 am and as any professional would do, I arrived 10 minutes prior to my scheduled time in case there was paperwork. At 8:52 am I received a voicemail that they (2 people coming from different locations) were running late and would arrive by 9:10 am. I waited until 9:15 am in the lounge near their office and then phoned the number on the voicemail. I was told one of the representatives would arrive in about 2 minutes. I then waited in my car for a few more minutes and left. It is disappointing that my time was not respected enough for one of the two of them to make it to the appointment on time. read more