After being a patient with Prevea for 3 years, I called there the day of Christmas Eve to make an…read moreappointment because I'd been having breast pain for 3 weeks and was concerned what it might be. I was on hold for 10 minutes. When my call was answered I explained my symptoms and asked to schedule an appointment. She told me they didn't make appointments after hours. I was so upset - how can a woman turn another woman away who is concerned she might have something serious? I called another clinic and they were very kind to me. Erin H., Green Bay

Dr. Borchardt and her staff are amazing!!! First time to the clinic. Her and her staff…read moreAccommodated my son greatly! He had surgery on his toe And they were completely in depth on the procedure and the instructions on how to care for it. Something so simple as a toenail removal was treated with such care.

Mail in pharmacy is a complete disaster. Screws up my prescriptions on a near constant basis. I've…read morehad these prescriptions for years and after switching to "advocate aurora health mail order pharmacy", it has been nothing but a nightmare. It takes several calls, emails, and many on hold calls with what I consider a confusing tele format? then meds finally arrive. LiveWell app did not resolve either! I put one star but you deserve -5.

Warning about Richard Porier!! The clinical staff is very…read moreprofessional and kind. I have always had great care until I decided to switch my PCP and saw Dr Richard Porier. He comes off very caring, a bit too touchy, stroking my hand, but does not make sure he gets accurate information before providing care. Cannot handle anyone with a more complex medical history, and without all the facts, quickly makes judgements. Without reviewing the facts.I fear for those who continue to see him. I found another Dr who is very competent and was appalled by things he wrote in my medical record. Thankfully she saw and immediately knew how wrong he was. Find a new Dr and if you currently see him, fire him, you deserve experienced medical care, not a dangerous physician, treating incorrectly, writing completely wrong and unfounded medical diagnosis's and playing a game with your health.

I appreciated the advice to see an Endocrinologist which helped me greatly…read more Communication and getting answers is slow however and having to reach out multiple times for answers doesn't work for me. Also, not offering more private disposal of products that I have had issues with more than once there was irritating. Having to bring that up twice for an alternative option to get rid of said products shows a lack of keeping track of customer concerns and insight on privacy. I will be going elsewhere if I even decide to try this again. I recommend going to a different location for a more organized and responsive staff.

This firm passes itself off as a medical center but it really does not have any medical…read moreconsultation services at all. Once there, it's all sales pitches to get you to purchase one of their packages of questionable techniques. The whole experience was very much akin to listening to a time-share sales program. It you're looking for real medical info, advice, and consultation, avoid this place.