My family became patients of this facility two years ago and have had a LOT of issues since. There…read moreare a few staff members that are great, however overall I do not feel that Patient Care and Experience are important to the staff at this location. Two years ago three members of our family were given a new diagnosis that required some navigating of the health care system (laws, paperwork, additional appts, etc.) The staff at this facility is often unhelpful in aiding us with questions or navigating our care plan. They do not help patients understand processes, guidelines or care schedule. We've had lost paperwork, missed medications, and more. I've mentioned before that I do not understand our care plan, but no one offers to help talk through it or kindly and patiently explain things to me. I'm often met with curt responses and just dead-end "good luck with that" kind of attitude. I feel that the staff finds me difficult. Im sure. But I'm a mother advocating for my child, and when my healthcare team is not helping me help my child then I will continue to advocate for them. I don't think it's too much to ask for people to tell us if things are coming up due. I understand the staff have limitations and guidelines to follow. However, if you're the type of person looking for healthcare team who are ON YOUR SIDE, who advocate and look out for you, then this is not the facility for you. I've called the patient complaint department before and unfortunately not had any resolution. Another message left today. We will see.

Just about every time I've gone to this clinic I've had a great experience. Dr. Khan is very…read moreunderstanding, kind and knowledgable. I drive about an hour to see her because she's a great primary care provider for routine checkups as well as other medical concerns that come up. I didn't get the same sense of warmth with the NP I saw when Dr. Khan was unavailable though. The receptionists are always very friendly, great parking and the facility is updated and always clean. If you're looking to try out new provider, I highly recommend checking out the Deforest clinic!

August 2016 I just…read morecame back from a visit with Dr. Sheila Kredit and could not be more DISSATISFIED with my service from beginning to end. First off, I'm new to Madison and had to find a doctor that would see me in time in order to get a physical for teaching which consists of a physical fitness test and a tuberculin (TB) test. I had asked the receptionist on the phone that I needed a tuberculin test, but after Dr. Kredit saw me she said that needed to schedule an appointment a separate day. This is just the first complaint I have. Not only did they not listen they CHARGED me for a separate visit only to be told that I have good insurance and that I don't pay anything. Well, I pay a good ever increasing dollar for my healthcare and for them to tell me that insurance will cover just made me feel taken advantage of. Second, it may be everywhere nowadays but I had to fill out a non healthcare Obamacare questionnaire asking me about smoke detectors and if I own a gun and how many and where they are kept. I asked them to treat me like a person and not pry into my personal life. This wasn't received well. They told me unless they knew everything that it would be difficult helping me. Third, my visit took four and a half hours. That is just for a blood panel test (which actually took 3 minutes to draw my blood) and an intense questioning which I feel was punishment for not answering the Obamacare questionnaire. My appointment was at 8:15, which they were on time (my only positive experience) and I left the phlebotomist at 12:45. Quite awful to have to fast for 12 hours and then have a four in half hour appointment. Fourth, I was told that in order to get my physical statement, in order to teach, I needed to have a behavioral assessment. I told Dr. Sheila Kredit that the Illinois state law describes the physical statement to be an affirmation that I'm able to be physically fit an free of communicable disease. Dr. Sheila Kredit said her interpretation is that physical also means mental. I was flabbergasted. It's like saying up is down. They refused to sign my form after I went for my follow up to my second appointment for my tuberculin test came up negative. I'm physically fit and free of communicable diseases but they won't sign my form. The takeaway should be that: Wingra Family Medical Center is unethical by using my healthcare to extort money out of my insurance company; Dr. Sheila Kredit is inept at her job because she can't listen to her patient's needs. Do not go to Wingra Family Medical Center for your healthcare. You will be disappointed.

I had an amazing appointment with Dr. Sheila Kredit. She listened carefully to my concerns and was…read morehonest about what diagnostic tests were possible and reasonable. She carefully and sensitively listened to my symptoms. I was especially appreciative at how respectfully she treated me. Dr. Kredit is a resident at UW Madison and it is expected and anticipated that she touch base about treatment with her more experienced colleagues if necessary. As it turned out, it was not necessary. She diagnosed my medical issue and made appropriate recommendations as to addressing my issues. I am hopeful that Dr. Kredit stay in Madison where I am raising my children so that she can take care of my whole family. I love Dr. Kredit.

First visit was excellent, a thorough evaluation of my condition and history was performed. I was…read morenot rushed to describe my condition and the doctor was attentive. My follow up appointments were equally focused on my physical state after each treatment.

My experience was exceptional, I was suprised that my condition that did not respond to convential…read morecare responded almost immediately to care here.

I've gone to Dr. Shapiro for 35 years. So he provided me with bifocal contacts, cataract surgery…read moreand corrective lens implants. I always felt I was getting the best care and couldn't have found anywhere better.

Very glad to have found Anderson & Shapiro Eye Care. After calling that major medical system where…read moreI've previously gone and getting a 15 month lead time on the next eye exam, I went searching for a place that could, you know, serve me this year! Service was top notch. I was treated like the only customer instead of just another number like at that other place. All staff here were polite, positive, efficient, and knowledgeable. Brady Hoeferman was my doc. I highly recommend him. From annual eye exams to surgeries this should be your spot!

Used to hv headaches and pulled back muscles. Dr nye got me well. Now I just go once a month for…read moreprevention Bonnie zeman

Very thorough consultation! Doctor was very relatable. Welcoming environment, front desk was very…read moreinviting and pleasant!

Loved the upbeat energy of the optometrist and staff. They were funny, friendly and thorough with…read moreinsurance processing and perks (EyeMed). Will be returning!

Me and my family has been coming to this location for years, today not so pleasant . The…read moreexperience with the receptionist was very rude and that is unprofessional. I hope to have a better experience.

I am so dismayed by the lack of professionalism I experienced at Physicians for Women. I had no…read moreidea that the physical exam I believed I was scheduling was really an "introduction to the practice" visit and not an exam at all! I know that they have a policy of warning new patients about this distinction, but no one informed me that I was not scheduling an exam. During the fifteen-minute appointment I had with a nurse practitioner who was leaving the practice to pursue her love of bariatric surgery (!), I learned everything about the practice that I had already learned by reading the website. I feel incredibly frustrated that I am being charged for this brief visit, which did not in any way meet my expectations. I have been to doctors all over the country and have never before been tricked into an appointment with no purpose. If they had informed me that I was not signing up for an actual exam, I could have avoided losing the two hours I spent traveling to and from the appointment and waiting in the clinic. They were not clear or up front about their policy, and I resent having to pay for this subpar experience.

If you want to be treated like a human, be listened to, validated, and understood during a doctor's…read moreappointment, I highly recommend Physicians for Women. During my pregnancy, I met with all of the doctors in the practice. They are all amazing, knowledgeable, ethical, and approachable, but Dr Piquette really stands out. I wish I had her as my doctor years ago!!! The staff is incredible too, including the lab techs, nurses, ultrasound team, and receptionists. Easy to make appointments, top notch equipment, and easy parking. I only wish they had a pediatrician on their team, I'd move all my business to them! :)

Our family have been patients of Dr Bergstrom for ten years. This practice is truly like no other…read more Dr. B has created a very special environment that is kind, friendly, and so welcoming. The care she and her staff provide is excellent. They are all very talented, professional and knowledgeable. I've traditionally been a very sensitive person with pain and Dr Bergstrom has always been very supportive and made me feel totally comfortable with any procedure that I have had done. When I needed a procedure that was outside her scope, which only happened once, her referral was just as competent as her. I now live about three hours away and still come back for all my dental care.

Love love love this place. Denise is the Office Manager/Receptionist, she is the best. Always…read morehelpful, always reminding you of what is needed for your care. She will get you all the way together. The dental staff are amazing friendly and courteous, they are knowledgeable and clear. Jennifer is so personable, she is the perfect person for all ages and backgrounds. Friendly, knowledgable, cultured, funny, accommodating. I asked for Vaseline for my lips because they get dry when at the dentist and she had it purchased and is now always ready for me when I come. I have had my wife, son and co workers all switch to Jennifer Bergstrom because she is amazing! I love them!