Kevin made his way to our rural property to fix my broken phone screen through a claim under…read moreVerizon and was very kind, quick, and non-intrusive. He finished the repair in less than 30 minutes.

I brought in a 12.9 inch iPad pro with a severely damaged screen, and it was able to be repaired in…read morea few days. Other local places in Sioux City flat out refused to work on that specific model of iPad, and Best Buy was going to charge twice as much. Very grateful to the staff!

Horrible, horrible, horrible customer service. Never go here go elsewhere to get a phone even if…read moreyou need a new one fast. This store has no phones available in store and they received a phone that was ordered and they refused to release it. Go to a different store for a fast exchange.

closest thing to a retail scammer as you can get. bought a glass screen protector that they broke…read moreputting the case in. did not admit it and would not credit it back. go to a real Verizon store if at all possible.

Ash was the man who assisted me with my computer. It had so many viruses among other things…read more Completely unusable and I was lost. But thanks to ash, the crisis was promptly averted. Not only was he very professional and kind, he was a wizard. It only took him all of 10 minutes to assess the issue and get me on my way. 10/10 for Ash and his seemingly endless vat of computer knowledge. I came into Best Buy stressed and worried with a useless pile of metal, and left with a smile and a computer working like new!

Can't even call the store goes to another country.. I am canceling the charge card .. I am pissssd…read moreAI answering the calls agent then came on from Phillipines said iI have to go to the store in person to have conversation with Manager spent substantial amount money there and this bs crapt

Took 2 iPhones in for screen replacements. Very friendly, prompt service and reasonably priced…read more Only took about 30 minutes per phone. Definitely will go back in the future.

Matt is a really good guy genuine and is there to do his job and get it done…read more If you're looking for actual business use matt. If you're looking for a disrespectful encounter where you will literally leave feeling unsatisfied that'd be the guy for you would be Joshua Moore or Jerry the owner. They are so focused on making money they don't care about your personal issues, life or what's going on with the resl shit behind the scenes. They also take customers word no matter what and never defend the employee in any way. The company had a huge falling out at one point due to Josh refusing to hire a kid who was I believe 17 and had a mild case of aspergers and he refused to hire him on the basis "it's a liability for me on what he can say to customers" even though the kid applied for over a year and didn't even land a Interview or a call back. And it was because of this and he was given every other excuse in the book Be careful with who you're giving business too.