I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

I already had a security system, but didn't want to lease cameras. Too much money spent over time…read morefor something that'll never be mine. I reached out to this company after reading reviews. I got a call back from Brian, who answered all my questions, and I decided to press forward. He hooked me up with Chase, the technician who'd do the install. Chase showed up for the initial assessment, and helped me make sense of camera placement, etc. When Chase showed up for the install, he was just as professional, and answered any additional questions I had. All I had to do was stay out of his way and let him work. He showed me everything I needed to know in terms of the camera app and made sure to walk with me to confirm camera views. A true professional. I had an issue with the software, and received an immediate callback from Dustin, who helped me clear up my issue. Really good experience so far all the way around.

***UPDATE*** Everything has been fixed, system is working…read morewell. Brett really did make things right. Unfortunately, they had a change with their team which negatively affected my experience. They worked with me to ensure I was satisfied, something you don't always see these days. Actually, I half expected them to write me off and cut my losses, thinking I could never be satisfied or something. The fact they stuck with me made me feel understood and trusted, so in return I feel I must do the same. They'll still get referrals from me, because I don't think those guys that screwed up my install work for them anymore. PS- if you can get Josh from Austin to do your install, I highly recommend!! I have had the WORST experience and DO NOT recommend this company. Feel free to tap my name and send me a private message, if you want to know more details. I can at least tell you who you don't want to deal with. This has been so frustrating, I'd hate for anyone else to have the same experience. All the other reviews seem a bit dated so maybe they have new people working because my experience was nowhere near consistent with the other 5-star reviews. The install started Saturday... yet two technicians and three in-home visits later... and one more "planned" for tomorrow... who knows when it will get done?! I honestly can't believe I'm paying for this. My home is less than 2 weeks old (brand new, just built) yet the technicians have managed to screw up my electrical wiring (no electricity to my master bedroom) and blew two transformers. The second blown transformer is why they've got to come out the fourth time. To top it off, the second technician committed to coming at 5:30pm but acts like it's an inconvenience and would rather come earlier. I get it, don't agree to it and have True Protection send someone else (don't accept the job). True Protection does not seem to care... gave me a free lock for my door - thanks, but this service still sucks! Brett said he is going to make this right with a third technician. I will update my review to reflect the final o

I called Mecca media construction here in Trophy Club TX, based on a recommendation for an…read moreelectrical issue I had with an outside up light. Dave responded right away (which I appreciate these days). He came over & replaced my light...he did a better job than the 1st electrician (who didn't seal the original light fixture correctly). Mecca Media, I felt was priced fairly compared to other electricians I've had do past jobs. I never do yelp posts & felt this company deserved my time in writing one. Mecca Media Construction of course does all your construction needs & I will be using them again for other projects around my house. Mecca Media construction ask for Dave (owner) 707-931-1021

From the owner: At Mecca Media Construction, we provide comprehensive audio visual installation and design services…read morefor homeowners who crave a unique and elevated entertainment experience. Our team of skilled design professionals can help you plan and execute a mild-to-wild installation that perfectly complements your home layout, style, and functionality. From whole-home audio systems, custom home theater experiences, media walls, outdoor entertainment installations, Mecca Media Construction can help you bring your audio visual dreams and remodels to life!

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Super quick and clean installation of our Frame Tv. Great results! Highly recommend.read more

Jeffery Trojacek was our salesman and he did a great job explaining the importance of having a Home…read moreAlarm system. He also gave us all the options and why we can feel confident that ADT systems is the best in the industry....! Thank you for all your help making the Garza family feel safe in our own Home....!

If I could give negative stars I would, I have requested to speak with the GM on 3 separate…read moreoccasions and have been met with silence. JT has become unresponsive completely. Absolutely horrible experience with Home Alarm LLC. From the beginning, communication was misleading, promises weren't followed through on, and getting straight answers became nearly impossible once paperwork was signed. Trying to cancel or get assistance turned into a complete runaround. The sales tactics felt extremely pushy, and after installation, support suddenly disappeared. Calls went unanswered, messages ignored, and every conversation seemed to lead to another excuse. I was left feeling trapped in a contract I no longer wanted, while nobody seemed interested in actually helping resolve the issue professionally. If you value honesty, transparency, and customer service, I would strongly recommend looking elsewhere before doing business with this company. This has easily been one of the most frustrating consumer experiences I've dealt with in years. Useless equipment and broken promises aren't even my issue, the customer service is nonexistent. I am still in my cancelation period and there's no response.

Our alarm was not working so I had Smith Thompson test it, the motion sensor was acting up, I made…read morean appointment, the tech person, Derek came out and we found out that the previous alarm company had improperly mounted the sensor so it finally stopped working, a simple mounting change made all the difference. Great people to have our securty system with.

Customer service is trash. I had a simple question about my alarm system and the agent just wanted…read moreto sell me another service. They hung up on me and I called back to speak with a manager who was unavailable. I still haven't received a call back yet.