The best gargabe company in area . Big garbage bin and they collect both regular trash and recycle every week !

These guys are seriously the worst. Our trash gets picked up ridiculously late every single week. read more

Winters Bros Waste Systems - The usual. - Recycling Center Near Me - Danbury, Connecticut

Always there on time never failed also responsive to the need of the senior citizen with a discount on the price. I recommend winter brothers even my children use them. read more

Another no show for garbage pickup with no explanation or apology. They are really bad!

*Eye witness of delegated pristinely kept grounds* Hard work****Dedication***Success*** I've witness these guys since I was little. I remember this company growing up in Lindenhurst.Full force.. Still in action*** Taking care of there consumers. read more

Winters Bros Waste Systems - Driving Cautiousness... Eyewitness 2/25/19****9:17 a.m. Excelled Safety - Recycling Center Near Me - Danbury, Connecticut

When you pay for a service they can't even provide. If I wanted to roll my trash cans up and down my driveway I wouldn't pay for driveway service.... they only back halfway up the driveway; walk to the top to get the cans and then leave the cans in the middle of the driveway...and that's when they actually show up. They don't realize a lot of people have cameras on their houses, and when you call they blantantly lie to you.... And paying upfront is shady... when they are so unreliable. How about I pay when you actually provide the service... if I could give negative stars I would...0/10 DO NOT RECOMMEND!! read more

Super shady. Asked to cancel the service and the woman started playing games. Total creeper. Started making up lies. Never deal with them.

Was only with them a short time before they changed to Oak Ridge, but were phenomenal while we had them. Came faithfully once per week down our dead-end private road (with no cul-de-sac). They often had to use the small truck & back it down the block. Usually came between 7-10AM & were careful with our cans. They took care to avoid our neighbors' property & rarely used the driveways for turn around. Everyone at the transfer station was pleasant & helpful. They were attentive & made sure to thoroughly answer any questions we had. (We are from NYC & always had city services, so this was all new to us). Oak Ridge has kept the same quality of service, so far. read more

I'm not one to post a review about my trash company, but in this case I'll make an exception! Winter Brothers prices are competitive compared to other companies in the area. What puts them over the top and sets them apart from others is the customer service of their drivers. The person who takes care of my house absolutely goes above and beyond of any company I've ever utilized (there's been many over the years). Johnny, without fail is the only reason I would not consider another trash company, even if the price were cheaper. A few extra dollars a month for amazing service, by a driver who cares about his customers, far outweighs everything else. I truly appreciate all Johnny does, he's extremely professional and a remarkable representative of Winter Brothers! This company is lucky to have an individual like Johnny! read more

They say a picture is worth a 1000 words... came home to my garbage spilled everywhere. Must have been too much to ask the lazy garbage driver to get out of the truck and throw these bags in. read more

Winters Bros Waste Systems - Recycling Center Near Me - Danbury, Connecticut

oakridge invoices you to pay 3 months in advance. Who does that? I don't pay a plumber before they fix sink. Paid monthly but then they didnt pickup because I hadn't paid entire quarter up front even though I was up to date after providing service. Misses pickups in general and changed my pickup day with no notice read more

Oak Ridge raised rates in the middle of a contract. When I insisted on paying the correct contract rate, they stopped collecting! They let the garbage pile up until neighbors complained. read more

The most corrupt company you will ever deal with. Harbor carting sold there route to winter brothers, to insure we stayed with them they had a salesman come to our door and lie to our faces about what we were signing. Ya see, I answered the door in a rush to go to work and told the man I hve no glasses on, he assured me I was only signing that winter brothers was taking over my route. What I really signed was a five year contract, all of us signed it who used them on my block. When I found out what they did I demanded they remove their container from my home. They refused to do it and is now suing me for the money. They will not remove their container from my driveway. Don't tolerate this behavior and support the corrupt criminals. read more

Lazy drivers don't want to get out of the truck to move the dumpster so they can lift it with the truck. That's part of their job, they literally get paid to do these things and still won't do it. They pick up garbage and apparently hire garbage too. read more

Rented a 20 yard dumpster. Fast delivery while taking care to protect the driveway. Clean dumpster. Working door on dumpster. Fair price. Quick pickup. Courteous and professional drives. Excellent communication from the office. All in all, very pleasantly please and surprised. read more

I thought this company stood for WAY more than what they do. I wasted two weeks waiting to start with them to be dismissed and never paid for 4 days of work. At will employment, is fine but not paying people is a whole other egg to be cracked. My household suffered because of this companies insolence. My experience with them is horrific at best and disgusting at it's worse and I will NOT let this go. I seen a name.that began with an S relative to a company I may have worked for before, I will follow through dont you worry. read more

They don't show up, they throw garbage everywhere and their record keeping is terrible. They picked up our Christmas tree over a month late, sent us an invoice for it 2 days later, with a notice that we were delinquent for paying for the tree pickup $30 and they're not coming to pick up our garbage until we pay. We literally just got the invoice. The tree had just been picked up. I feel like the timing was intentionally because the next day was pickup day so I couldn't even get in touch wit them in time to pay and get my trash picked up. Meanwhile we have a card on file which they have no problem overcharging on a regular basis, making us spend hours on the phone w them fixing the problem, but they couldn't charge the $30? Done with this company. Negative 500 zeros. read more

Terrible. I tried . . .the first two weeks, they were wonderful. No problems, then they skipped picking up, and then I asked to add pick up and return to the garage instead of the street. They agreed, and sent me a bill for more money. BUT THEY ARE STILL not doing this. And they continue to miss picking up on two or three weeks. A real pain. I am ending this as they cannot do what they promised. read more

This refuse company is horrible. You never know if they're going to show up. They will skip many weeks in a row, and when you call them, they say It's the weather... even in the summer! I'm having a party tomorrow and my garbage is exploding from no pick up in 2 weeks. I'm done with these people. I'd like to give them 0 stars. read more

I've had this company for three years, first as Winter Brothers and then as the new company. I've never had any trouble with them, they don't miss pick ups and in the winter they have called me to say that due to storms and such there will be no pick up. Some of my neighbors have changed over to them because their prices were cheaper than other companies as well. read more

This company has been one of the most unreliable and dishonest companies I've ever dealt with. They routinely skip your trash pick-up for weeks at a time, and if you are lucky enough to reach them by phone, they will give false promises about picking it up later. Avoid the headache and look elsewhere for honest service. read more

Worse customer service ever! Take your business to someone who will appreciate your business!

One star is too much! We are paying this company to pick up our garbage on our property which is located on the side of house. They have been coming at 4:30 am making noise and disturbing the entire household and I'm sure the neighbors. My husband complained said they would rectify the problem. Did not. I called and the woman and she apologized and said she was reaching out to the driver and would call me back. Never called and woke us up at 4:30 am again. Cancelling them immediately. Bunch of liars Read the reviews and believe them. Moving to city garbage pick up. It's free and you don't have the unruly noise issues at crazy hours. read more

Winters Bros Waste Systems - Recycling Center Near Me - Danbury, Connecticut

Winters is generally acceptable and reasonable, but never call them to say garbage was not picked up and ask for a pick up on another day. You will be shocked and surprised at the huge bill that comes in the mail! Apparently it is their policy to NOT inform ahead of the additional charge. And that is not nice. read more

Horrible. Their pick up system is horrible. Have had many missed weeks for no reason. We have called and called about getting someone out to fix the mistake and still when they say someone will come, no one comes. No follow up call and the issue continues. It's so unacceptable! read more

The worst with the garbage/recycling pickup. We started in mid Nov - out of the 9 weekly pickups, they only showed up for 4 of them. 5 times....FIVE....we came home from work with full containers. I can't recall how mamy phone calls were made, discussions with managers....to get the stupid driver to pick up the trash. How hard it is to drive the truck next to the garbage bins and have the auto arm do the work???? Oh, and wer were paying $5 extra to come up the 300FT shares private driveway as if that is worth an extra $5 worth of work....but whatever, if they actually picked up the trash I would not care. Sick of this place, LAZY! read more

Worst trash company ever put my trash out this Tuesday since Monday was memorial Day they never came and picked up my trash. I have never called a company so many times in one week or in one day. They told me they were coming every single day and they never did. Yesterday I had talked to someone and they said Eric was going to come out himself he never did. They are a bunch of liars and don't care about their job. Now I have to bring my trash to the dump myself. ridiculous!! read more

The service I received from Winter Bros does't deserve any stars. What a bunch of liars. First of all they trick you into signing a contract.When I I tried to cancel it because I found a better deal They told me that the contract is for 5 years or until I go out of business.When we didn't have any garbage and put the account on vacation hold(as they suggested) ,they cancelled my account without my knowledge.I paid for the whole month, but they told me that I have no credit on the account.Now I want them to pick up their container and they want my credit card upfront.They work like a mafia.I called my representative and the office. Zero customer service. I would pay them to pick up the last garbage but this is matter of the principle.They have no shame!!!!!!!!!!!Thieves!!!!!!! read more

They never do what they promise, my account has been moved to this company through a deal, they bought our account and their service is garbage, throwing the big containers in the middle of driveway, missing weeks, lies and promises, Thank Hod finally I moved to another company even though our contract still on and they still owe us money. read more

These guys are very reliable, friendly, reasonably priced, and provided trash and recycling containers. They will go out of their way and collect containers from my home even when I forget to get them to the curb. read more

Cleaned out the garage a couple Saturdays ago and had some junk I needed to get rid of. I loaded up my truck and arrived to the Danbury location right before closing. The kid running the stand, I want to say his name was Teven, was great and super friendly. The whole process was a lot easier than I was expecting! read more

Very good company, always on time, never miss a pickup. Very easy payment plans & reasonable rates. Keep up the good work. Wonderful having such a reliable company. Also, the recepticles for trash & recycling are huge & sturdy. I appreciate the men who work the truck also because they are very respectful of my car in the driveway & never disrupt the receptacles, leaving them just as I put them at the end of my driveway. read more

Worst company ever. If you are a customer of their, run! other better options out there. They miss pickups, make promises they don't keep as to when they will pick up. this has happened multiple times. I would rather take my trash to the dump myself than ever deal with this company again. Wish I could give 0 stars. read more

The man who picked up my trash for years and came faithfully every week and never over charged me sold to these clowns. They have been "picking up" my trash for the last 8 weeks and they have not shown up FIVE of those weeks. Every time I call, the girls who answer the phone are very nice and they credit me for the missed pick up but no one ever apologizes and they act like this happens all the time. A few times they said they would have someone out to pick up my trash that day and no one even shows up then! I have never gotten to speak to a manager, no one seems to care about the quality of their service. Awful. I don't care if I wind up having to pay more, I am going elsewhere. read more

It's trash pickup, with garbage service. More missed pickups than actual ones. They show up about 50% of the time they are supposed to. They use their own trash barrels, and delivered them with the lower rod that the truck grabs onto broken, then told me I should get it fixed. read more

Yep, these guys offer pretty bad service, will not recommend. When you call not responsive , say they do something but then don't , find someone else might be better . read more

What an incredibly horrible company. They do nothing to communicate with each other or their customers. I had two instances where they missed collecting my garbage, the first time they came back the next day but left loose trash all over my yard and didn't pick it up. The second time I was rolling my cans down the driveway at 6:45a and the guy in the truck is on my street in front of my house and he looks at me and drives away! I called the company immediately and heard his truck on the next street over. The receptionist said they could not contact him. What kind of business can not communicate with their drivers? He promised us he would get him to come back and take the trash. All the rest of the day goes by and still no one shows, despite three further calls and three further promises that someone would pick it up that day. I get home at 7p and of course the trash is still there and now they are closed. I call and leave a voicemail demanding someone call me back first thing in the morning and no one does. The next day my trash is still there and I call at noon to address the lack of a trash pick up, the empty promises made that someone would pick it up yesterday and the fact that no one called me back even. The representative states they cannot pick it up today and he cannot get in touch with his supervisor. Still no communication within the company and no remorse for what they have put me through or promised to me. I demanded to speak to a supervisor and they took my number and never called back. SO incredibly disrespectful! If I treated any of my customers this way I would be fired in a heartbeat. Needless to say they lost a customer now over this unbelievable display of unprofessionalism. read more

The worst service in Fairfield County instead of picking up the garbage they threw the garbage on the ground and left it for me to pick up got sighted from the town due to their incompetence read more

No consideration AT ALL for their customers or neighbors, residential pick up at 645 am every Saturday morning down a flaglot with back up beepers blaring and garbage crushed in the driveway; I called 3 times to ask for change of pick up and was finally told that there's nothing they can do! Thank you very much for your total lack of consideration...there are 6 households affected by this read more

This is a really long story so I'll do it in a series. Chapter 1 " The Bait and Switch " About 2 years I was approached by a young man in my driveway soliciting new customers. I had never thought about it because I had my previous for over 20 years and was very satisfied. They gave me a great rate, so I switched, WORST DECISION I COULD'VE MADE!!!!!! They dropped trash and recycle receptacles off but did show up for over 3 weeks after that and it took numerous calls to get them to pick up. They promised to credit my account.....that never happened In that two year period my rates steadily increased to what amounts to over a 35% increase with no notice of increases. So far we have horrible customer service and what I believe to deceptive pricing tactics. So Shame on you Winter Bros. for deceiving widowed, empty nest, senior citizens!!!!! Stay tuned everyone this is just the tip of the iceberg!!!!! read more