Our family has been using Winona Health for 30 years, including several surgeries and a handful of…read moreemergency room visits. We have almost always found the staff to be warm, helpful, and more than competent. We have had five children go through the Pediatrics Department from the time they were born until young adulthood, and the continuity of care and attention by the nurses and Dr. Lallaman have been more than excellent. This included several children with complicated medical issues that required the involvement of outside specialists. Turnaround time in the emergency department has always been excellent. Just to address some of the negative reviews... No institution is perfect, and I'm sure that Winona Health has had its share of issues over the years. However, rather than judging the institution on the basis of one bad experience, I would compare it to the health care you might get in the Twin Cities or another large urban area. Having grown up in the Minneapolis-St. Paul area, I have had plenty of experience with large medical institutions and can tell you that you are much more likely to have a bad experience in one of these, especially if you're coming into the emergency department because they tend to be overworked and understaffed. We are very lucky to have a relatively large healthcare institution with a wide range of services in such a small town.

I would not recommend Winona for HRT. They prescribed…read morehormones without requiring baseline blood work, which is not appropriate for individualized hormone therapy. The dosing felt excessive, and DHEA was included without any testing to determine whether I actually needed it. After getting labs done through my own physician, I was advised not to take the medications because they were not medically necessary for me. I canceled the order, but it was still shipped. The package arrived unopened, and when I tried to return it, they refused to accept it or issue a refund. Hormone replacement therapy should be based on proper labs and personalized care -- not a one-size-fits-all approach. This experience raised serious concerns for me about both their medical process and customer service.