First time at Wingstop. (4/15/24) We placed a large order and was told it'd take 30 minutes by the young man at the counter. They had a lot of pick ups. We went to sit down and there was trash on a table and 2 young ladies who obviously worked there sitting at a back table talking. They were joined by who I suppose was the cook, an older lady. They were all talking about some other employee. (Definitely something we didn't care to hear about, we moved a few tables away). We had to wipe the table down, in doing so we realized there wasn't a trash can in the lobby. Making the ambiance rather like eating outdoors. After receiving our order we could hear the cook who joined the ladies again (leaving the front counter person to work alone most of his shift) complaining about our large order. We ordered 40 wings, corn and french fries. We asked for 2 different sauces and it seems that was a lot to ask of her. We spent $77 and those inside thoughts were meant for BOH talk not lobby talk. Event though the food actually was good, the over all experience wasn't great. The bathroom was also dirty. Everything wrong could've been addressed by the ones sitting the entire time. Instead they repeatedly went to the kitchen and returned with food and we spent well over an hour eating after the 30 min wait. They definitely enjoy taking selfies. Another employee walked in and went to BOH and wasn't seen again, seems she enjoys working. We neatly packed our trash into the bag they gave us our food in, even though we told them we were eating in. I placed it on the counter near the tea urns and the cook appeared yelling whose trash it was?!? I explained there's no trash can and I didn't want to leave our trash on the tables, like we saw upon arrival and that I also cleaned up. Talk about an experience. 2 stars because the young man was nice and the food was great. read more

WINGSTOP Ronald Allan Charles Feedback has two definitions. One describes a screeching or humming sound, the return of a fraction of the output signal from an amplifier or microphone to the input of the same device. The other is information about reactions to a product or performance which might be used as a basis for improvement. Sometimes feedback needs to screech or hum loudly or often enough so that someone does something about it. And the first part of the word - feed -- really lends itself to dining experiences. Often when service is well performed, I will compliment the person performing the action and sometimes even ask to speak to their supervisor to praise their performance. That has led to some pay raises! Equally important, when things don't go well, management needs to know. We can feed back information to restaurant managers or owners who feed us regarding our experience. Not long ago I tried chicken wings from a Wingstop Restaurant. I shared comments about that with their corporate management and several times on their Internet Facebook pages. Doing so alerts prospective customers about what they might expect. Wingstop can consider improving things or going out of business. I recommend the latter. After you read this story, you may agree. If you think your experience was awful, read about my own. I can't believe this place is a restaurant! And I can't even award it a single star. Why is that? Read on. This was my first visit to Wingstop. Someone had recommended it. I'd made my carryout order by phone. At the restaurant I paid for 50 wings plus a small order of mango habanero wings. When I got home, I discovered that the small order was missing. What kind of business does not practice quality control to be sure the customer gets what they ordered? This one! NO napkins! What kind of place that serves sauce-drenched food to be eaten with fingers does not include napkins? This one! I had to fetch my own ketchup to accompany fries but didn't notice any napkins, having assumed they'd be in the bag. I didn't think about napkins then but certainly did when I began nibbling a few wings on my way home. When I inquired about five free wings as part of a promotional, the counter lady said I'd have to ask the kitchen. That's known as passing the buck, referring questions to someone else. I did finally catch the eye of a kitchen worker after several had looked away to avoid me, and was informed that they'd stopped offering those free wings at 5 p.m. However, others were getting them, though it was around 8 p.m. when this occurred. I had to scurry home and didn't have time to find someone to assist with this. Everyone at the order counter and all kitchen workers seemed too busy for customer concerns. Service was not friendly at all. Nobody smiled or thanked me for my business, my $60 order. Wingstop's smoked wings were a true disappointment. Though drowning in BBQ sauce that compared to sauces from a supermarket bottle, they didn't taste smoky. The ranch dressing was soupy and the blue cheese not much better. Better dressing comes out of a supermarket bottle. The celery was nice. The fries were average. I never again will visit this eatery, and I heartily recommend that if you haven't been to Wingstop, you choose another place to dine. There was nothing whatsoever remarkable about their wings. For hours I tried phoning the establishment upon my return to mention lack of napkins and my missing order, but their phone was perpetually busy, so I gave up. However, I will not give up sharing my remarks about this establishment. I will take every opportunity during my frequent seminars about places to dine to warn away potential customers. I am a positive person ever seeking good things to say about people and places that cook well and deserve praise. I enjoy cooking and good food. I am not a food snob. I regret that there is no good word I can offer regarding food or service at Wingstop. I hope, for the sake of Atlantans and others, not to mention chickens, that this place closes shop soon. They honestly don't deserve repeat business or even to be in business at all. Please disregard the one-star rating that I was forced to check at the beginning of my Facebook feedback comments. I couldn't post this positive review without clicking on a star. Wingstop doesn't deserve any star at all. I apologize for the star. read more

One star because there's NO ZERO STARS!!! This is the third time I ordered wings from this place and there's always some kind of problem always 3 out of 3! The wait for the delivery is too long or just never arrives, the order is always wrong! Terrible place, if anyone steps into this establishment just by the looks of the crew..... wow read more

This location is the worst for customer service. We walked in an it's packed, the cashier states with the biggest attitude " it's an hour wait" no welcome, hello, nothing. I really should've turned around but nope, I've never had it so I stayed. When I said no problem she rolled her eyes, and says ok what you want. We proceed to order chicken tenders, voodoo fries, a chicken sandwich and wings. Went to get my drinks and there was no ice, I asked the cashier for ice, she looks at me and mumbles something and turns around never tells me if they have ice or not. We finally get our food and leave. I only stayed because my 15 year old wanted to try something she saw on TikTok. Not coming back to this location. read more

Wingstop - Buffalo Chicken Sandwich. Note it's just bread and chicken no pickles even though the store picture shows pickles. - Chicken Wings Near Me - North Charleston, South Carolina

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Terrible terrible terrible. Got wingstop yesterday for the family. Me, my wife and daughter all ended up with food poisoning and needing to go to the ER. Service was alright? I guess. They didn't seem too happy to have to change my regular fry to a buffalo ranch fry, bit of an attitude there. I got buffalo wings and my wife got garlic parm (my daughter ate off of my wife's) read more

I order through door dash and usually... it's shit, but tonight.... Absolutely splendid. Usually I'll order from this store drunk af and get literally the worst wings and fries I've ever had but this time.. no sir. The wings. Saucy. The fries. Crispy.(I order them well done and when fried longer it makes all the difference.) I don't usually expect this good of production from a wing stop but this order made me write a review. The portion, perhaps the most amazing freshly fried and seasoned wings I've ever had. Would order again. Thank you to who ever made this. I love you. read more

Wingstop - Eight piece boneless half Hawaiian half mango habanero wings with well done fries, and ranch. - Chicken Wings Near Me - North Charleston, South Carolina

Food from here id a hit or miss I recommend getting a flavor sauce rather than a hot one because. Last time I ordered hot it wasn't hot nor spicy at all waste it money and time I was so frustrated but overall it's str8. read more

Wingstop - Lemon pepper wings, garlic Parmesan, French fries - Chicken Wings Near Me - North Charleston, South Carolina

I went on a special day where they were giving away combos for .01. Awesome giveaway but the staff were clearly overwhelmed. They were churning them out as fast as they could and I got mine after about thirty minutes. Fries had good flavor and my chicken strips had good flavor for hot. I probably wouldn't go back but not terrible. read more

Wingstop - Chicken Wings Near Me - North Charleston, South Carolina

I'm a wing-fanatic and have wanted to try them since my initial experience with this same location. Nothing was wrong with the service or quality of food although I do remember it does take a minute for the food to be done, but it was simply the flavor choice that threw me off. The next experience was way better flavor wise, I ordered Louisiana rub and I've also have had their fries delivered and it was still hot and crispy. I had the same flavor recently and they were fried way too hard for my liking so it seems hit or miss sometimes honestly read more

Wingstop - Louisiana Rub - Chicken Wings Near Me - North Charleston, South Carolina

Tisk tisk tisk. Imma keep saying this sentence, "all over some ranch". Cause the disrespect was insane. I ordered off door dash, paid and asked for extra sauce. It comes to my door, not one sauce in sight. So I go to the Wingstop location. I stated I had a door dash order and it didn't come with any sauces. Immediate attitude with the lady at the cashier. Big sigh, eyes rolling. Acting like I was asking for her social security. She gave me one. And then I stated that I asked and paid for 8 sauces. BIGGER SIGH. "All over some ranch" she then told me that she can't confirm or deny if that's how many sauces I paid for. As if I couldn't tell her my Door Dash order and she couldn't look on her door dash screen and see the sauces I asked for. I tried contacting the door dasher but he spoke Spanish and I didn't so I was getting no where with him. I go back into the store with my card and phone. Ready to not only try and show proof of the sauces I asked for, but to pay (agaaainnn) for the sauces I was suppose to receive. I go back in, ask for the sauces I wanted, ready to pay. HUGE SIGH. Then some other worker comes in on my business trying to start something with me like it was him and his business in the first place. You would think every sauce is a week of their pay the way they thought I was committing fraud and theft for this damn ranch sauce. The guy continues to say "you don't want this" while flexing I'm assuming muscles? A worker. Might I add. Telling me. I don't want this? OVER SOME SAUCE? Are we okay? So the lady finally gets my sauces, I think God forbid, ask for a bag, BIGGEST SIGH IN THE WORLD. Give some the bag and I skip on my merry way of what should've taken me 0 minutes cause I had it delivered, took me 30 minutes in store. All. For. Some. Ranch. The environment was so toxic over some sauce I was dumbfounded. Shook. Too shocked to speak minus the small cuss out I did cause. read more

Waiting on an order of tenders and fries for over 20 mins. Hope they are worth the wait. Fries were cut home style, like I made when I was younger. Strips were good. Okay, the long line and wait should tell you that the food was good. It was worth the wait. read more

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Hair I didn't see that was ATTACHED to my boneless chicken. Dipped in and had it in my mouth before I realized there was hair and friggin fuzz sticking to the chicken. Someone's f'ing hair was in my mouth. Clean your employees and management up. The food was not good. The chicken over fried and hard, fries old and cold and all the bottom of the bag pieces. And the corn was straight gross.. who's ever the owner should feel shamed for the hole they've created and allowed to push food out of . And take that one star off. It's not even worthy of it read more

Wingstop - Hair I didn't see that was ATTACHED to my boneless chicken - Chicken Wings Near Me - North Charleston, South Carolina

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The food i get from here is always hot & fresh & always taste SO good! i recently made an order through delivery & had a back experience (from doordash, not wingstop) and never got my food, but when i called the next morning the store manager remade my order fresh for me to come get it. He's an awesome manager & i thank him for helping out & maing the situation better. read more

I think the service here is very slow. I ordered online 1 hour ahead of time got there 15 minutes after the time the order was suppose to be ready and it still wasn't done. They even forgot one of the orders and had to wait an additional time for it to be made. The cashier was chewing on a chicken bone while talking and taking orders. Didn't wash her hands and proceeded to grab orders. The store is loud with many workers. The fries are not seasoned and the chicken is dry. My kids like this place I don't. read more

Wingstop - Eating or chewing on chicken bone while serving orders touching on people bags - Chicken Wings Near Me - North Charleston, South Carolina

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Nasty wings n nasty customer service...nasty ppl... cold fries ... go to another wing stop all together

I don't have 85 characters to post for Wingstop. Wife and I went there as we were shopping at Target Rivers Ave. We went and after half hour, couple bites we left. that's it read more

Wings were pretty good. Service was slow, place was disgusting, no one cleans the tables. Took about an hour to get the order. Attitude of the staff about what you would expect for the area. read more

Service is so slow . I always wait an extra 20'min from when they say it will Be ready . And I wait 15-40 min once I arrive . eVERY single time read more

First time trying Wingstop and from what social media advertise, I was not happy with what I received...My order was suppose to be done 20 mins before I arrived *placed order ahead* and I still didn't receive my order until 15 mins after....My fries were nasty and cold, items were missing such as corn and ranch the chicken was okay deff overhyped. I was excited to finally see what the hype was about that I forgot to CHECK THE BAG!! I can finally check Wingstop off my bucket list it's definitely overhyped nothing but a bad experience. 1/10 don't recommend. side note: They don't do refunds! read more

gave me the whole ass wrong order and they were slow asf with only one person there acknowledging customers

This one of my favorite places to get wings honestly. I'm a fan of the Lemon Pepper and the Garlic Parmesan wings. I like them all flats and fried hard. I also think the ranch is ahhhhmazing I literally want to drink it lol. read more

Wingstop - Chicken Wings Near Me - North Charleston, South Carolina

This is the most poorly managed restaurant I've ever been to. The employees don't care about you or your order. The manager even looks like he wants to die. An hour and a half for my 10 count wing order. The cashier literally looked like she was taking a nap at a high school desk (unmotivated and waiting for the clock to punch out). I'm honestly surprised this place is even in business. Someone asked for the managers name and they all said they didn't know the mangers name LOL. Trash was overflowing and there was an employee eating and sitting on his phone right next to it. Don't waste your time at this location. They'd rather you not be there and frankly you don't even want to step foot through the front door. Good luck to all those who work here, it will be a rude awakening when they have to actually expend energy somewhere else read more

Restaurant not clean, restroom no soap available that works to clean hands. Toilet paper roll holder broken. Staff on their cell phones while we sit and wait for a order. Cashier talking on FaceTime. Just unprofessional and gross! Waited 18 minutes for a order with no other customers in the store! read more

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I am shocked at how disgusting and poorly ran this establishment is. For starters, the floors were so slimy you almost slipped walking across them. Even more slimy and gross inside the bathroom. The soap dispenser was broken in the women's bathroom - how can people wash their hands before they eat? Even more, how are the employees washing their hands before they leave the restroom?! The bathroom was filthy, the tables were dirty with chairs still on top of the tables from the night before (we ate here at lunch time) and the ice machine was dirty and broken. We waited over thirty minutes for our food to come to us. I didn't see a manager directing any of the young employees working or walking around the establishment to make sure it was clean. Looking at the most recent reviews, is anyone from upper management or corporate paying attention to what their customers are saying?! Why is isn't anyone coming to restructure this business?! read more

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Very bad customer service I had to wait almost an hour to get my food and I have to wait a extra 10 minutes because all the workers was eating wings, I don't recommend coming here it such a waste of time and the food is not even worth it. read more

The customer service is horrible. The management of personnel and orders is horrible. Waited 30 minutes for my order(2 large fries) and finally canceling order. If you don't mind rude staff and waiting forever, the food is good. Not worth it to me though. read more

Hello, I would like to share my experience. It pains me to have to write this review simply because I normally have a great experience with this company. However this location in particular completely disguised me. Me and a few colleagues stopped at Wing-Stop on 7250 Rivers Ave Suite 200-3 to grab a bite to eat. At first glance it was clear to see that the environment of the establishment was poorly maintained due to it's lack of cleanliness accompanied by poor customer service for its staff and crew members. The worst part of my experience with this location was due to the fact we where some of the companies first customers of the day they hadn't quite completed there opening checklist which led to the ice section of the drink machine not properly working. I engaged with the that there machine was not producing ice for the Beverages. Upon quest request one of the crew members employed to there back up ice machine to acquire ice to refill there main machine. As the team member completed the machine I then proceeded to retrieve Ice only to find and encounter two medium size insects deployed from inside the machine into my cup while retrieving ice for my beverage. I quickly informed the staff and manager of what I found in there machine and instead of turning the machine off and cleaning it they continue to fill it with more ice disregarding the health hazard and safety concerns of there customer. We experienced more difficulties with this establishment but I won't bleacher the issues. Simply put if your hunger please choice another place to spend your money. This place isn't worth your time. read more

Wingstop - Wing-Stop - Chicken Wings Near Me - North Charleston, South Carolina

This place is so disgusting I had to file a report with the health department. I have been here many times before but tonight I got sick after trying to eat a gross order I asked to be remade- I'm pretty sure they served me some of the same wings from my original order too. I asked for a refund and they questioned my integrity suggesting I "ate half of two orders" and then expected a refund (I ate 3 wings). They refused to refund me and I just had to leave hungry and physically ill. I'm in the military and just got off a full days work- I was starving and just trying to eat but these people really were rude and disrespectful to me. Unfortunately the only reason I went here was they're the only place open after 10PM but I'd rather starve than go back here. read more

I really want to give 0 stars yes I got a drink for waiting so long but it's been an hour and me and my boyfriend only ordered 2 large fries. This place really needs something because I have came here twice and it's always the same staff and sometimes it smells like weed. I definitely will not come back I really like the food but the wait is ridiculous. We ordered our food at 9:21pm online and it said it will be ready at 10:00pm it wasn't ready till 10:40 I mean that is ridiculous for some French fries. The service is so slow I just can't. Yes we did eat it read more

Bad customer service. We have been waiting for our order for more than an hour and we still do not receive it. There were people ordering online and they have been waiting for more than an hour. I will not recommend to no one come here, waste of time. read more

Horrible service. Stood there at the register for 15 minutes before someone even acknowledged I was there. It is a consistently poor customer service everytime I come here. read more

With this being my first time trying Wingstop I was disappointed simply due to the customer service at this location. Not sure how many orders were before mine, but I waited an hour for an 8 piece wing with fries. Also, no one was eating in. So the long wait time made no sense. They had no sense of urgency or care. Other than that, the food was good. I would eat it again simply because you can customize your wings, but will probably go to a different location. read more

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I was up there today and my girlfriend and I had to wait 45 minutes for out food just for one of the fries to be wrong and our wings to be lightly seasoned. We didn't want to go back and immed fix the order for our wings because we knew we would be waiting another 45 minutes or longer for the correct wings. the service wasn't that great either. Even after we ate and it's been 30 minutes and we are still hungry. I don't recommend this location at all. read more

Finally getting around to posting this review. This is the wing stop of all wing stops. The staff is great and the management is equally amazing. The lemon pepper wings were cooked to crispy perfection. I'd drive 45 minutes out of my way to get wings from this spot over any others. read more

I came here because I wanted good food and to grab something I wanted really quick and go home to eat with my family , but the customer service in the building is beyond garbage to the little girl in the red shirt being extremely rude and beyond disrespectful to every customer in the building me including. Saying it's a 2 hour wait for food and then tell someone else only 20 min. She is just disrespectful and I wouldn't even recommend eating here because she rushed my food and was disrespectful and gave me raw and nasty food, never come here because atp it's a chance you could get sick. Off the negligence in this building alone . I don't even trust the food and I think the health department needs to come by here read more

Wingstop - The dining area and atmosphere - Chicken Wings Near Me - North Charleston, South Carolina

Only took an hour for my food after I already placed an order online. Food is good tho

Their service is trash lol, every time I've went, it has taken 25+ minutes longer than the "estimated time" and the order is never right. On top of that, the employee's attitudes are always bad. They never even apologize for having to wait 25 extra minutes. Even when it is not busy at all, I still have to wait forever to get my food and deal with shitty employee attitudes. At least the hot honey chicken is always good. read more

I ordered my food online. It said it would take 15-21 minutes. We were already there, but I wanted to see if I had time to go to target real quick. The person up front greeted me and told me it shouldn't be long, so I waited in the car. My wings were hot, fresh, and seasoned well. I will say in the past it hasn't always been that great and it seems like this Wing Stop location is trying to change that. Keep up the good work! Will definitely be back soon! read more

This place is so poorly run. The lady at the counter Olivia was of zero help when asking for recommendations. As I ordered a combo I made sure to ask if it comes with the seasoned fries I was assured yes it does. After waiting over 20 minutes for my order I was served this basket of mushy and completely plain fries. I went up to the counter and told olivia they were plain and needed seasoning she then told me they were out of seasoning???? Why even serve them???? Especially after I asked if they were seasoned. I told her I would've never ordered them without the seasoning which was responded to with a blank stare. I then asked for salt and she said they have NO SALT. why serve fries at all?????? Completely plain fries???? I told her they were gross which was also responded to with a blank stare. I had to pay for these mushy and completely plain fries without even an apology. read more

I ordered this food and it took a hour and a half just to get the food and the fries were disgusting like how could you make fries bad I was just not satisfied read more