Kessler Crane makes great products, and their innovation keeps the new products coming. Love seeing…read morea US-based manufacturer, making things in the heartland of America!

Kessler Crane undoubtedly makes some decent products for cinematographers (or so believed by the…read morecommunity), but they fall far short with their customer service and dishonesty. Some time ago, I ordered a Philip Bloom Signature Pocket Dolly. Great product as advertised, except I received a blatantly defective model. Having contacted customer support, sent numerous back-and-forth emails between support techs, and even made a video outlining the defect in my received product, they finally agreed to exchange my Pocket Dolly for a new model, requiring me to ship the item back at my expense. For what it's worth, the issue I was having was that the slider was "catching" or "sticking" at a certain point on the track, even creating an audible click as it did, not allowing for a consistent and smooth slide. I shipped it back and re-received my Pocket Dolly saying it had been "repaired." Their promised "item exchange" has now turned "item repair," and I got my original Pocket Dolly back with the same defect. Upon contacting Kessler Crane again about the issue, they said they had been unable to re-create the problem I had, regardless of the fact they had said they'd REPLACE my item. This time around, I had them send another Pocket Dolly as I held on to my original so I could make sure I'd receive an entirely new product, not trusting them to not scheme me again. After having finally settled this ordeal, new all-terrain legs were released for this Pocket Dolly model. I contacted them again hoping to be able to upgrade my legs at less of a cost, especially because it took so long to settle this mess, but nope, no can do. Figures. Decent products per se, but a lack of customer support presence. I will be steering clear of this company in favor of Cinevate. My Pocket Dolly is already on its way out to welcome in a Cineslider.

My wife and I brought two watches in for repair last week…read more Hers only needed a new battery but mine had a mechanical issue which required a jeweler to inspect/repair. After a slight miscommunication, Ashley stepped in and took ownership of the issue, quickly resolving the misunderstanding. Appreciate their efforts and client-first approach...

Horrible experience. I received diamond earrings as a gift…read morewith a receipt. I went to return them and they told me that it would have to go back on the credit card and I explained to them. I was no longer with the person that gave them to me and it was a gift. They told me I could do nothing but trade them which I didn't want do . After a few months. I thought this over and called again and they knew exactly who I was and told me I could bring the earrings in and be offered a cash price. These were $2000 earrings (never worn with a receipt) and they gave me $500. Such a scam.

I went in today to find a necklace with a purple gemstone but couldn't find what I wanted. with…read moreAmanda's help I decided on charms to add to a chain. my husbands birthstone and my birthstone with a gold bar. All the girls were helpful. I may decide to have the gold bar engraved later. they truly do have something for everyone. Thank you Amanda for helping me choose something for our anniversary . they have a great selection for Valentine's day coming up.

#1 Best family owned and ran jewelry store in town! Couldn't imagine going anywhere else to…read morepurchase my jewelry the people are always kind, patient, and willing to help you find whatever you are looking for.

What a great store. Wonderful selection of books, antiques and generally unusual, yet interesting…read moreitems. The owners are remarkably friendly, knowledgeable and always willing to negotiate prices. I love this store and wish that more people were aware of this little gem.

Friendly, knowledgeable and helpful staff committed to customer satisfaction. A skilled and…read moreexperienced jeweler is available for onsite repairs and advice. There is a no pressure approach to sales and an explanation and description of repairs so there are no surprises. If I wanted to describe the business and the employees in just a few words, honesty and integrity are the first things I think of.

Very dissatisfied with the store. I was given as a gift earring & necklace which I tried to get an…read more In store credit. But to no avail they would not do. There policy is 30 day return which I understand, But couldn't even give me what the price was on the set. Your a jewerly store right you should know your prices. I left went to the Jewelry store two doors down & they agreed with me I got poor Customer service. Would never do business with them.

After having a previous management company that could not seem to locate anyone to fix our…read moreproperty's coin op dryer (they didn't even try), I was able to locate Spin Techs immediately on Google when I took over as manager. They were prompt, courteous and very easy to work with. I highly recommend them!!!

I always passed by this business and thought it was a cute building. When I had a necklace I wanted…read moreto customize, I decided to try them out. So glad I did! Everything I requested turned out perfect and they even fixed something I never even thought of. Customer service was great, turnaround was quick, and pricing was fair. They also had a beautiful selection of jewelry that I will check out when I'm in the market for something new! would recommend.

I live a block and a half away and would rather drive 30 minutes to Guitar Center…read more.... After Gratz music closed this is the only music shop in Valparaiso. You can get music lessons and a few instrument accessories here like strings, picks, etc... They have a very small selection of guitars and amplifiers, some sheet music books, and other doodads but their showroom is about the size of a large closet. They Host open mic nights which are a favorite for some local artists and music fans. However, I have always felt the staff was fairly condescending and curt. Your mileage may vary. They seem to cater to blues/folk musicians mostly so people who play other genres may be out of luck when looking for gear or advice. If you are looking for stage gear, lighting, recording gear, drums, effects pedals, an extensive selection of guitars, basses, microphones, straps, picks, beat machines, synthesizers, well.... pretty much anything relating to any genre of music beside folk/blues, this place does NOT have it. and if they happen to have it, it will be 50% more expensive than any other music store on the planet. Anyone who isn't friends with the owners or isnt a local blues/folk musician should definitely invest the 3 dollars in gas to go to guitar center a few towns over. The only time i ever go here is if i need strings for my acoustic guitar. The rest of my thousands of dollars of music equipment was bought elsewhere because Front porch didnt have it or it was so expensive it was worth driving an hour to get it somewhere else.

Front Porch Music is a great place for lessons in Valparaiso. Everyone there is super friendly. I…read moretook lessons there for many years. Beth is a great beginning guitar teacher. Lessons are competitively priced. Buy a guitar here instead of going to a big company like Guitar Center--support your small businesses! They have all sorts of great accessories. I cannot say enough great things about this place. Open stages here are fun to attend and kid friendly. They have great group classes for teens and adults.