Just moved in 2 weeks ago going 3 weeks had some issues however Miss Shelly was awesome she set me up and made sure I felt comfortable when moving in and before that through the whole process, as I said there was some issues but as soon as I return my paper in everybody came to solve the problem the only thing is they don't want you before the maintenance man come to fix anything and that part Ido not appreciate read more

I would like to thank Windsor forest apartments team for welcoming me to there community.it is a very nice place

Windsor Forest apartments nice location in between Baltimore city and Baltimore county beautiful area alwayswell maintenance

Maintenance is always available and come out to fix any issues within the week, depending on the severity sooner. Emmanuel and Toby came quickly to fix our issue and left no mess behind. Mr. Darryl is the groundskeeper and he does an excellent job of keeping the areas clean read more

1st apartment on my own..Been here over a year and no problems..no bugs no issues which I can't say for some of the apartments I went into..Everybody is super friendly and any issues are addressed in timely manner. read more

I like the apartment and everything is fine, but the only bad thing about the apartment is that you can hear everything from the neighbors and you can't even turn on low music or even turn on the TV because they start banging loudly on the floor, when they also make noise and that is stressful. If they had put us in another apartment it would have been much better tbh.. read more

The people at Windsor falls apartments are thoughtful kind considerate of other people and is a very good place to live I will live there any given day read more

-Rent is high for there to be no playground, no pool, no fitness center, no business center, club house, no picnic area or resident activities -The things i will miss about this apartment is being near security mall and mondawmin mall, an in-unit washer and dryer and mirrors on my closet doors -Honestly I would not recommend moving here. Seriously the apartment buildings need to be demolished and rebuilt. -Employees claim they'll put a work ticket in but never do or they'll say someone will come out on this day but no one ever shows up and you have to constantly call the office -This "newly renovated" 3 bedroom, 1 bathroom apartment had an issue every month since I moved in and it's all been documented! Something was always broken, flooding, leaking, or molded. -Maintenance were time efficient when responding to tickets but sometimes they don't even know what they were there for. Also whatever they came to fix ended up being worse or it took them many weeks to finish the issue. *ex: a work order was put in to tighten the bathroom sink stopper, maintenance man ended up breaking the pipe which was replaced that same day but started leaking later that evening. *ex 2: a ceiling leak from upstairs' bathroom that happened at the beginning of June didn't get finished until the end of September *ex 3: the furnace room flooded and soaked the hallway carpet, maintenance pulled up the carpet and removed the padding and dried the carpet for a few days then placed down new padding but never sealed the carpet or fixed the transition strip entering the kitchen -Maintenance feel as though they can use your stuff (chair, paper towels, tissue, etc.) without asking and also they don't clean up their mess after they finish their work. -The apartment was always hot/damp no matter what. Mold would grow on the ceiling, walls, windowsill, wall sockets, clothes, shoes, & random household items because of the moisture -Instead of getting to the root of the mold issue, Z-14 spray was sprayed on the mold by the maintenance which would just come back weeks later -I've come home plenty of times to issues fixed but no notice of maintenance entering my apt. -I went to the rental office and requested a copy of all maintenance work orders because maintenance don't leave anything and was told by manager over phone "we don't do that" -Received a new furnace within 2 months of moving in despite that apartment is still hot in the summer and cold in the winter due to poor circulation. -Apt reeks of mildew -Walls are paper thin, apt might as well be a boarding house -Contractors do not patch small holes in the walls made by previous tenants -Corners of walls and baseboards peeling and dirty - Door hinges are rusty -A whole year later the mailbox door still falls off despite being told it was fixed twice -Their idea of cable ready is a cable wire hanging from the ceiling and big holes in the ceiling and walls of the coat closet -Water was always inconveniently turned off -A week before I moved out, office was eager to get things fixed that they were called about plenty of times before. -Had an ant infestation a few weeks after move-in that i had to pay out of pocket for because the pest control company this property use is the worst. Never heard of someone coming every week and the issue still occurring! read more

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I have lived at the Windsor Forest Apartments for a year and 5 months now. Since the first month I have contacted the apartment manager about the Strong, Disgusting, Pungent and Foul Odor of Marijuana filling my apartment. The response that I always received from the apartment managers was, and I quote, ""What do you want us to do about it?" My response was and I quote, "Enforce your lease." It comes through the vent in the bathroom and travels to my bedroom where it becomes trapped. I bought a new bed when I moved in and have only slept in the bed 6 times because the upstairs and downstairs neighbors smoke Marijuana at all hours. According to the lease, Marijuana is NOT to be smoked in the apartment, on the patio and is not to be used within 25 feet of the building. The apartment managers always claim that they are doing things about the situation but they are doing nothing. The Marijuana Odor has caused me to develop Asthma, triggers my migraine headaches, causes my throat to become sore, my eyes to burn. There has been times when I have even slept in my car to get away from the smell, even though I always pay my rent on time. This is a pretty sad situation. I really think that this needs to be looked into and addressed since Marijuana usage in the apartments is addressed in the lease and your apartment managers don't seem to want to address this problem when it is bought to their attention. read more

I won't even bother to do a long drawn out message about all I've endured at this place. If you feel like you have to live here, make sure that you choose a top floor apartment and aren't scared of mice. Thanks read more

I've been living here since 2016 , I love it ! I never seen any rodents except ants but that could be my fault because I'm always going back and fourth leaving the balcony door open . Maintenance always come when I call with in the same day. The neighborhood is good I ain't scared to walk to my car at night . Convenient area for me it's right off of 70 and 695 so that's a plus . I must say I would like new cabinets because they are white but it's not really a biggie for me . read more

Windsor Forest Apartments - Apartments Near Me - Gwynn Oak, Maryland

the complex is horrible, do not rent here the laundry machines are bad, the property manager Lisa, is really bad at her job and racist. also there is a heavy mold issue and if you're currently living here I advise you get your apartment and health inspected. read more

First day my carpet was soaking wet, there is mould under the wet carpet. No blower was placed to dry up the water after the fixed the leak. I have roaches coming out of my closet and running around like they are my children. I also have to boil water if I want to wash dishes because I have no hot water. My daughter has to shower first so she can have some warm water and I have to shower with cold water because I don't have any hot water. I've been living here a week and all this happened in the first two days. I want to move already and due to the roaches, I'll probably be getting rid of 50% or more of my things. I'm completely disgusted. If the apartment wasn't ready, then it shouldn't have been rented out. read more

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The online reviews paint a horrible picture of this complex, but it's not at all that bad. I lived here for two years, year one with 2 roommates, year two with 1 roommate. Year one we had no problems. All work orders were fixed in a timely manner. Noise and music were occasional, other than the neighbors we had above us. But we complained to management and they brought their noise level down. In general, our neighbors were friendly and even offered to help with groceries, furniture, or other items that presented difficulties. We moved to a different apartment for year two, and it had been uninhabited for a few months. There were mice, but our cat killed them in the first week and we never saw them again. Again, our neighbors were nice and helpful. Besides occasionally pests, my only complaint is the front office. They weren't the greatest at communicating changing office hours and that would present a difficulty. But, they were also always nice. For recent college grads, who could be living in much worse conditions in the city, we really enjoyed our time here. read more

This is the last message we sent the property manager: Good morning. I'm reaching out to let you know that we are going to pass on the unit as we have found the perfect 2-2 that allows Donovan to be the only applicant and I the occupant. We tried to be patient but saying that you think we are "lying" about getting different apartments because of your refusal to allow me to only be an occupant is illegal and is completely wrong. You kept saying how you would "work with us" but all we've gotten is, "thanks for the info" or "we'll get back to you". The only reason we were going to be forced to get two different apartments, was because of you not "working with us" as you stated you would do. There should be a lot more leniency during this troubling time for everyone due to this pandemic. We shouldn't have had to think about getting different places and spending more money when people have been laid off, and completely blindsided by Covid 19 and we felt like you guys just wanted the money and didnt care about us finding the perfect apartment. You expected me to set up a payment plan to pay my balance on my eviction but also expected us to be able to pay 2 times the rent for security deposit due to the eviction and thats really messed up under these circumstances. And that's not including the app fee, admin fee and holding fee. The vibes that we got from you guys didnt feel genuine or sincere. We even looked passed the extremely negative reviews on your property about bed bugs, roaches, terrible managment and so much more. It's sad that no one cares enough about one another during this scary time for us all and no one should be taken advantage of because of this pandemic. We no longer feel comfortable or confident in your rental property and honestly wouldn't recommend your property to anyone. We also didnt receive a reply as I knew they wouldn't because how do you even explain the treatment we received. read more

The apartments are nice and spacious with new appliances but the management team sucks! I moved in late January. One day I came home and parked my car in a space that was what I thought to be a normal parking spot, I woke up to my car gone. I later found out that it was towed, the reason they said was that it was parked in a handicapped space there was no markings on the pavement nor a sign. So I told the mgmt company and after review of the photos they said I want towed for parking in a handicapped space I was towed because I parked on the line so I asked the lady if was just a bad driver and parked on the line would they tow me and she said yes I told her she was a liar. It cost me $175.00 to get my car back a couple days before the rent was due! Needless to say I'm suing them because the tow slip says parked in handicap space is why I was towed! read more

Please note that I wrote this on Google and at the time had 7 months left here. Now I'm finally down to 1 month and NOTHING has changed. I wanted to make sure I share this on every website showing this complex, in hopes that others become aware that this not a place to call home.... WARNING!!! Don't ever move here! I'm stuck renting this place for another 7 months and every day I regret signing the lease. The walls are so thin, you may as well be roommates with the other tenants. Music blaring so loud it would physically shake my bed. It's to the point where sleeping has become a luxury. Every conversation can be heard, and the people living around here don't seem to care one bit if they're being obnoxious or respectful of the Noise Rules that were put in place. You can't look for much help from the leasing office, though. No matter how many times you call or how many voicemails you leave, they will NEVER call you back. The only time they called me back was when I was first inquiring about leasing. I'm sure they were simply trying to get another person to live in this place, knowing fully well of what they were dragging me into. Don't get me wrong. I signed the lease because it looked like a great deal. The 1 bed 1 bath is spacious and kitchen has upgraded counter tops and appliances; the rent is cheap for an apartment like this. (I know why now). However, I'd rather pay more for downgraded appliances and a smaller place (and a management office that does more than slyly get you in the door) for walls that aren't so thin and neighbors you don't have to be afraid of confronting yourself, since the leasing office doesn't. read more

OMG.. I thought it was a good apartment when I saw it.. I moved in a women with two child and a getto boyfriend always fighting on her.. I call the police and wrote letters to the management and they said they will do some but nothing. I don't like being in my apartment. I request that if they can't get them out to please relocate me or let me out of my lease 6 months early to find somewhere else to live. read more

Please save yourself some trouble and do not move into this apartment complex. The rental office is not capable of providing a safe and healthy living environment. There is a massive rodent and bug problem at this location. The laundry rooms are used as "trap houses" by the local drug dealers, most who live on the property. There is a constant smell of marijuana smoke. The apartment walls are so thin that I can literally hear the conversations of people next door. Recently, the neighbor's dog took a dump in the hallway. It was left in the hallway for three days by management which resulted in dog feces being tracked throughout the whole hallway because of people stepping in it. I can have my air conditioner set to 50 degrees and the temperature will never go under 75 degrees. Since Section 8 is allowed at this location, the drug activity is uncontrollable. Tenants leave trash everywhere and hardly no one uses the dumpsters properly. With all of the stray cats just going through the trash, the mess in just ridiculous. Complaints to the management office will simply get a voicemail in which the message will never get returned....or you will get someone who will tell you "We will take care of it" and it will never get addressed. Currently rent is 859 a month. For that amount you could be living in a much nicer community than this one. I highly recommend that you stay far away from this location. Take a look at most recent reviews from other people and it will say the same thing. read more

My experience at this location has been nothing but horrible. The staff here is incompetent and not qualified to do their jobs correctly. They constantly lie to me and it has been nothing but problems since entering their offices. First off, I was intentionally lied to by the leasing agent who assured my Verizon was accepted at the location. I was also guaranteed a rent price of 809 per month. One week after paying my deposit, I am informed that an employee who had been at the location for over a year was unaware I could NOT get Verizon. I was also told that the rent would be 840 instead of 809. I moved into the unit anyway, but found mice feces and roaches upon arrival. I was assured that an exterminator was at the location before I moved in all my stuff, but this was another lie because I just got paperwork last week stating a exterminator would be visiting on Feb 2. (more on that later!!!!) Also, I found broken doors, chipped paint, non-working vents, and non-working heat.....all in a unit that was supposed to "recently renovated". I made the huge mistake of calling Maintenance to come fix the door in my unit. The maintenance man fixed the door on top of my brand new Italian leather couch, leaving white debris and scratches all over my couch. The maintenance man was also watching TV in my house while performing his work. After I informed the office about my couch damage, they blamed it on me stating that the damage happened during delivery. First off, the couches were delivered by professionals and were wrapped in moving rugs that were not removed until the couches were in the apartment. Also, my furniture has a 5 year warranty, so I have no reason to lie on this person. I have placed pictures below of the hallway of outside my unit that I am paying over $800 for. This has been like this for over a week, and I have called to complain several times, and I get the same answer every time......we will fix it tomorrow. Finally I recently received a letter stating that extermination would be done in my unit on February 2nd. So the night before, i arrange all items in my unit as told in the letter, only to get home and see a letter stating that they will not be doing it until the 3rd. Do yourself a favor.......do not move into this apartment complex. They will tell you whatever they thing you want to hear to convince you to move in. This place is so ghetto, don't let the county address fool you. There are people smoking marijuana in the hallways of the units as well as drug activity. As soon as my lease is up i am gone with the wind. This place is not worth the expensive price they charge......just look at the images I posted. Who wants to pay close to $900 a month and come home to the pics I have posted? If you like leasing agents who constantly lie/give bad information, dirty living conditions, or coming outside your apartment to see thugs smoking weed, then this is the perfect place for you read more

Honestly i currently live here now, and i want to move. When we first moved in everything that we pointed out to the leasing office was not fixed, but my fiancé and i brushed it off we figured since it was a small thing it'll be ok. But then with the first two weeks of us living there our bathroom ceiling was leaking from the apartment toilet upstairs! It was disgusting, we couldn't even sit in our toilet without water dripping down ! We put a ticket in as soon as we noticed the problem and it took maintenance 2 days to come look at the problem and another 2-3 to actually fix it. Also, our paint is peeling of the wall for no reason we have dents in our wall that we didn't notice at first & our closet doors are falling off, like they did a rush job on property, we also, have a Ant problem and we've tried everything we could do on our behalf as far as cleaning and ant poisoning on our windows and doorways, and nothings working! I don't know what to do anymore besides find another apartment for my 1year old daughter and fiancé ! & this is not to be rude, but to be honest with everyone about Windsor forest apartments. I honestly loved the apartment when i first moved in until these problems occurred. read more

Noise/People People leave you alone for the most part, which is nice. Haven't had many problems with loud neighbors, which is good, because the walls are ridiculously thin here. You can literally hear conversations from the floor below or the apartment next to you, although they are at least muffled. But these people are talking at normal level and you can here them. I can literally hear my neighbor snoring at night, and peeing in their bathroom when I'm in mine. Cleanliness/ Recycling People can be pretty nasty and not always put their trash in the dumpster, putting it next to the dumpster instead which blocks off the entrance. However, at least they have people that clean up here because if not it would be bad-so sometimes this area gets cleaned out every few days. And I think it depends on the area but they really don't have enough recycling collection near the dumpsters. For each dumpster, there are 2 personal sized (like a house would have) recycling trash cans. Which both of them are seriously always overflowing by the time they are picked up, plus (although this is more to do with the trash people), the trash from the recycling bins always ends up all over the parking lot. This is usually cleaned pretty quickly at least, within a few days, by the complex. Grounds/Balconies The landscaping is always pretty well taken care of, and if you're near the forest you always see dear, which is definitely nice. If you are on the second or third floor, you have a larger balcony area but you have to share it with your neighbor which is weird. On the first floor you don't really get a patio, just an open area near your front door. And since the balcony for the upstairs neighbor is right above you and their floor has holes, you'll probably get stuff falling from up there to yours. Seems like a not well though out design to me. Kitchen/Bathroom Ventilation The kitchen has no ventilation, and since there is an area above the cabinets, it quickly gets a nasty sticky grease layer you can't do anything about, so you can use that area to put stuff on but it will get a film of nasty kitchen grease eventually. I don't know if the ventilation is connected to the downstairs neighbor but sometimes I can smell cigarette smoke in the kitchen (and I know the downstairs neighbors are smokers since I'll smell it outside if they're out and I decided to leave my windows open). Don't know if it's really supposed to be connected or something is leaky. The bathroom is ventilated but poorly. The ventilation is connected to light switch, so it's always on when you're in there which maybe annoying to some. But it doesn't ventilate the bathroom properly! It took me a while to figure out why I had drips of stuff running down my walls in the bathroom from the ceiling, and I finally realized it's likely from the bathroom not being well ventilated, the steam from hot showers condenses and runs down the walls, which looks yellowy when it happens and super unsightly. Space Lots of closet space which is surprisingly nice. Two closets in the bedroom (I have a 1 bed/1 bath on the 2nd floor), one coat closet in the living room, and one linen closet next to the bathroom. No pantry though, and the upper cabinets are small and the shelves are a bit awkwardly spaced. But pretty decent sized overall. Insulation The windows are double paned (at least from the looks of it) which really surprised me, however, with winter starting up I have realized they are super drafty. I came from FL and was used to keeping the house at 80 degrees in the summer, so I had a pretty high heat tolerance, but the AC was still running way too much and drove up the electricity so much. However, it's a lot better now that it's winter since we're on the second floor. The heat is via gas it seems, and the water heater is also gas, which is a lot cheaper so my total bill has drastically gone down. Maintenance Pretty slow overall. Requests are put in online and sometimes it can be 1-2 weeks before they come around for a non emergency issue. Pest control only comes by Mondays, and if you're not ready for them (or you got the wrong clean up instructions) you have to wait another week for them. The maintenance staff from my experience so far are not the most professional either, ranging from making ridiculously inappropriate comments to being on the phone with personal phone calls when in your home. Overall, if you have the money to go somewhere else, DO IT! However, for the price and considering the area is fairly safe and overall nice looking for Baltimore, it's ok. If money is an issue and and you can't be too picky, then it's not that bad, especially if you have 2 dogs/a large dog. Hearing the neighbors all the time can be pretty annoying though, but playing music helps drown them out. read more