I can't even count how many times they've changed residential managers here since we've moved here. The previous managers were professional and helpful. the current manager now BETH she's is horrible, unprofessional, and will hung up on you if she's not in the mood to hear what resident has a complaint about. Horrible customer service. It takes them forever to get something fixed, previous property management was a lot quicker to respond. The ackermann group that took over just likes to take their time on maintenance requests. I mean, I would understand if the customer service is terrible if we live in a cheap apartment, but come on, the price you pay to live here is most people monthly mortgage and they still treat you like you shit.The exterior of the property is nice, but inside is outdated and cheap. you can find a nicer apartment for the amount of money you are going to to pay in here. nearby apartments in the area even have granite counter tops, wooden cabinets, tiled bathroom ,and also has a garage like this one offers and for almost the same price. This apartment offers vaulted ceiling but its POORLY built, our ceiling leaks sometimes when its a heavy storm. and you can see some water damage on the ceiling itself. The windows are 1 pane only and can make your electricity bill be so high. The rooms upstairs stays about 80 degree all year long no matter what setting you have on the AC, their hvac system is so outdated that it cannot accommodate tall ceilings. Rent goes up every year. the location of this property is the only thing I like about it, but If I had only done my research before we moved in here, I would have not moved here at all. read more