This golf course did not honor my Fathers Day reservation for four, though it was confirmed by phone the day prior, and completely ruined our gift to our Dad. We drove 40 minutes out of town to try out the course for the first time as my husband works in the field and enjoys finding new courses to frequent. Nonetheless, we were appalled to discover that this in fact is a horrible course to do business with. We will never go back and I am embarrassed to have offered this voucher as a gift to someone I care for.
The woman working the bar ignored us when we walked in for no less than 10 minutes- while she sorted kitchen orders- before acknowledging that she was also working the office, and coincidently happened to be part-owner. She took one look at my Groupon and turned us away, blaming a tournament we were never informed of over the phone at the time of booking and which was not indicated anywhere on their entryway signage which indicated (as we pulled into the supposedly closed course) that the course was open to business- apparently to all but us. When I called back to request the information of the woman with whom we'd all spoke in order to file a formal complaint with the BBB for poor business practice, she refused, called me ignorant and suggested that we didn't know enough about golf to be there in the first place! I was subsequently forced to include the latter- as further evidence of their lacking professional etiquette- when I contacted the BBB. Their lack of professionalism and blatant snub of paying customers was an unwelcome encounter on what should have been family-oriented holiday. read more
