We researched a few alternative companies and we are very happy that we chose to proceed with…read moreHiLine Homes. After speaking with Michael at the Woodland model home, and checking out a couple more of their model homes, we were impressed with the floor plans and quality. The rooms are so spacious and comfortable. The HiLine team was great to work with. Michael was pleasant, and thorough. He explained all the available options and was able to answer all our questions. Wes, our project manager, was also great to work with. He was always responsive and willing to help us with any questions or issues that we had. He answered all our phone calls and texts and that had to be a chore at times. We love our home, it is well built, beautiful and we are very happy with it.

I bought a piece of land up in Trout Lake five years ago and have been eager to build my retirement…read morehome there. I found Hiline and was excited because it was in my price range. I picked the 1780 home because I like the way the front looked after I got my permit and financing. I was eager to get ready. It was June 2024 and I told Hiline we can only start this year if you can get the roof on by November 1. if you know Trout Lake after November 1, the snow starts falling and it makes it very difficult to do anything. I said "if you can't get the roof on by November 1, we'll start in April". I was given a verbal assurance that they can get it done and so it began. There was a fire up there that delayed a little bit, but it shouldn't have affected my build because we weren't in the evacuation zone. It was slow going from the very beginning, but I was still assured he can get it done by November 1. The foundation went in and then the framers showed up. I was up at the property every Friday and I think I've only seen the framers once the entire time. Yet again, I was assured it will be done by November 1. there be times I'd go up and see no work done from the previous week. When I started, they told me with new Washington laws say they can't put can lights in. I walk over to my neighbor's house to look at their build and found that they were using can lights. I called the state Electrical Inspector to find out it was legal to use can lights. I called them and they said it was a misunderstanding. They're just trying to make a good seal so they can pass their door seal test. They were not willing to work with me about putting can lights in. I wanted to put a fireplace in but again they're not gonna put a hole in the roof cause they wanted to pass their test. They said they can get their guy out there to lay out the hole so later I can put the chimney in. that never happened. I made it a point not to be the reason the house build would be delayed. Septic, power,and water were ready to go. He called and told me foundation is done and it needs to be backfilled before the framers showed up. I had it done in two days. I made sure that there was no snow around the house. The streets were plowed by the county. They never made their November 1 deadline. Started to rain and snow, and my lumber was laying in the mud. The exposed wood timbers was put in place with muddy footprints all over it. I asked Hiline "is that finished product". They said "yes, you can just pressure washer and sand it." I was shocked that that was finished product and turned over to me. Part of this build was saving money by doing my own building trash pick up. I guess the workers thought they could just throw cigarettes, pop cans, and lunch trash in my bushes. I thought that was very disrespectful. Part of the reason I picked that plan was exposed wood front. If you looked at the pictures on their website or in their catalog, it showed the supports were exposed wood. when I saw the 6 x 6 treated post, I asked "Why am I not getting the nice Unfinished look". they said that's what you paid for and that the pictures on the website were incorrect. To me that's false advertising. By the way, I don't recommend the model 1780. The quality of wood they use in the front is pretty low. The roof finally got put on the eve of Christmas Eve. Two months late. in that time my house got soaking wet, the lumber was muddy. no matter what I do you're not gonna dry that out with the temperature outside of 17°. So the next three months, I did my best to dry that house out. April came around and it was time to insulate and sheet rock the house. I must give credit to the sheet rockers. They did an excellent job. I was very impressed. The house got so wet and sat, mold started growing underneath the house. I had to get under there and spray the entire thing before they could insulate. Their delays cost me money. The criticism I have with the builder is that he's not very proactive. He reacts to each situation. For example , schedule the next contractor out as soon as their schedule fits and when that contractor is done, he'll plan the next guy to come in on their timeline. which really draws out the project. He needed me to put in the microwave range vent. He called me during my work week and told me I needed to get up there the next day so that the carpenter can finish. A 2 hour drive, one way. How about telling me a week before. I could've finished up that weekend I was up there. The house build was delayed by two months. I was financially penalized by my bank for being late on the build . Again, Their delays cost me money. The county gave me occupancy to live in the house, but I'm still sanding the front because of the dirt ingrained in the lumber. Hopefully I'll be able to stain it this fall.

I purchased a home listed by this brokerage, and I strongly encourage prospective buyers to proceed…read morewith extreme caution. My experience was defined by inaccurate disclosures, poor communication, and a complete refusal to take responsibility when serious problems came to light after closing. During the transaction, we were repeatedly told that the property had a holding tank between the house and the sewer system and that it was not a septic system. That representation was also made on the legally required Form 17 seller disclosure. A few months after moving in, the system failed and we learned that the property does, in fact, have a septic system - along with the maintenance obligations and repair costs that come with it. When we contacted the brokerage to notify them of the inaccurate disclosures and give them an opportunity to resolve the issue, they refused to meaningfully address it. We are now being forced to pursue legal action simply to recover costs that resulted from information that should have been disclosed correctly in the first place. Mistakes can happen in real estate transactions. What made this experience especially troubling was the combination of materially inaccurate property information and the complete unwillingness to take responsibility afterward. Buyers rely on disclosures to make informed decisions about what is likely the largest purchase of their lives. Based on my experience, I would strongly advise anyone considering one of this brokerage's listings to independently verify every material detail before closing. Edit in response to reply from agent: Your response only reinforces my concerns. If Keller Williams truly took professional responsibility, ethical disclosures, and good-faith conduct seriously, the response to a materially inaccurate disclosure about a septic system would have been an effort to resolve the problem - not a generic public relations statement declining to address it. Buyers can and should judge for themselves whether refusing to meaningfully correct a major disclosure failure reflects the "professional service" and "ethical practices" you claim.

Shay Howsmon on Mike's team helped us with the purchase of our home. We can't say enough about…read moreShay. She is professional, great communicator and very responsive when we had questions. Buying a house is really stressful and she was very calm and had resources at her fingertips to make the experience as seamless as possible. We lived 3 hours away from our new house and when we couldn't physically be present, we always felt confidant in Shay handling the situation. Thank you Shay!

I cannot say enough wonderful things about Kimberly! She went above and beyond caring for my three…read moredogs and two cats & my house during both a one week trip and another 2 week-long trip. Not only did she walk and play with & love them, but she also kept me updated with pictures and regular communication, which gave me such peace of mind while I was away. I highly recommend her to anyone looking for a trustworthy and truly exceptional sitter. It was wonderful coming home to a sparkling house and happy wagging tails She is incredibly friendly, responsible, and attentive--the animals absolutely loved her. On top of caring for them so well, she even helped around the house, reorganized my kitchen, watered my plants and left everything spotless. I couldn't believe how clean my home was when I returned! One of my dogs needed pain medication every 12 hours, and she took care of it so I didn't have to worry! Thank you Kimberly! They all miss you!

Kimberly has been an incredible help as a caregiver. She showed up on time every week and her…read moreattention to detail was evident from the beginning. She got pills ready for the week, deep cleaned our kitty litter, washed dishes, watered plants, and generally helped tidy up and maintain our home. Kimberly is so great at organizing and she also created a great system to help us keep track of which pills we needed to order next. Kimberly made our home calmer and so much easier to manage. I can't recommend her enough!

Barbara went above and beyond with our unique home purchase. Twists and turns along he way didn't…read morestop her from giving us impeccable service. She was readily available when we needed her, and always listened to our input and gave valuable professional feedback. She welcomed us with keys to our new home with balloons and a huge smile. I would highly recommend her and her company.

We used Barbara for the purchase of our first Multi-Plex. Barbara was always willing and ready to…read moreshow us a property at the drop of a hat. Two times before we finally found and purchased our property she worked until after 9 at night to get our offers in quickly on other properties. In this competitive market, a real estate agent willing to put in those late hours to make a sale happen is EXACTLY what one needs. I would recommend her to anyone, and will certainly be calling her in a few years when we're ready to do it all over again.

We had a great experience with I-5 Garage Door. From start to finish, the team was professional,…read moreknowledgeable, and truly cared about solving our garage door issues. What stood out most was how helpful Bryan was throughout the entire process. He took the time to listen to our concerns, explain our options clearly, and guide us to the best solution for our specific problem. His straight foward and honest communication made a stressful situation much easier, and we felt confident at every step. Bryan's responsiveness, expertise, and friendly attitude really made a difference. We highly recommend I-5 Garage Door and especially Bryan for anyone needing garage door repair or installation.

This company is awesome!!! It is rare to find real people…read moreanymore , and even harder to find good Service let alone honesty. Brian went way above and beyond the call of duty for us literally called this guy out of the blue and he worked with our homeowners insurance (which he had never worked with in the past ) Step dried up give us a more than fair honest quote. Showed up on time which is another rarity in this day and age quickly fix the problem which was quite major but for him as simple job ! I could not recommend this company more. I honestly wish I had another garage door that was broken. (Just kidding.) Thank you again very much. Our garage door works perfectly.!!!!

Hands down the best place in town for lumber and building supplies. The staff really knows their…read morestuff -- super helpful, friendly, and always willing to take the time to answer questions or point you in the right direction.

Outstanding experience with Baker lumber!! I ordered a very large pressure-treated 6"x 6"x 24' post…read moremid-day on a Thursday which they did not stock. I had it delivered, and they had it to me the next morning!! They not only received it, but had it to me in less than 24 hours! Flawless piece of lumber as well. We will definitely do business again!

Negative stars if I could. I would also like to point out that I sat on doing this review for a…read morelong time but feel a responsibility to warn others of this persons vile behavior. Randy helped me sell my Uncle's home and was helpfull. Skip a couple years forward and he is a different person. Greedy. He loves to talk about himself. He will word things that he legally has to do for you as if he is doing it as a favor. He doesn't want to sell your house he wants you to take a cash offer from him personally. When I did fire him he charged me 350 for a so called house cleaning that never happened. There was actually a new stain on the rug. The only thing that was cleaned was the bathroom. He then referred to the house as filthy. Very insulting as it was not. We had just had an estate sale and clean up crew vacuumed and cleaned up. I thought I was paying Randy for more of a deep clean as he promised and had done previously. Let's also mention the house was listed for a month with no contact from him. When I inquired he claimed to have an offer but it was too insulting to present it to me. Absolutely not his call to with hold an offer but I honestly believe there never was an offer. This man on 3 occasions insisted on trying to buy the home himself for cash low balling so he could flip it. Insulting us on small things that needed to be done to the home and that it was listed too high. Let's just say with a new realitor the home sold immediately at little below asking price no problems.

Randy is an amazing agent. I worked with 2 other agents before finding Randy and thank God I did!…read moreIm a first time home buyer in my 20s with children to parent. He was very understanding of my situation. He wasn't like the other agents who just tell you about the selling points of the property, he gives you feedback on what he sees in a home. I appreciated this because I did not want to be blindsided by repairs in the future. He went above and beyond for my family by looking up flood areas and other external issues with every home I viewed. Randy is very knowledgable and very helpful with setting up appointments. He guided me through the whole process like a big brother and is still answering questions for me (I'm a month in my home)! I was about to give up on finding the perfect home after being outbid but Randy always kept me positive. Randy helped me find the perfect lender who was able to get me a better rate and loan amount then any of the other lenders I dealt with. The lender was Jon at Guild Mortgage in Longview! He was able to give me all my options and answer all my crazy questions about percentage rates and pay off dates and differences in loans. Randy was there with me to help explain my situation and goals as well. I felt like we were a team working towards a goal but I was the one in charge of the decisions.... there was no pressure or hard selling like when u buy a car! When I finally found a home the process felt like forever (just be patient), we had so many appointments to knock out and Randy was able to set them up and explain why they were so important. I was very pleased to have so much information at my fingertips. I could not have asked for a better team to work with and I will continue to work with Randy in the future and recommend him to my friends and family... or anyone else who is as stressed or lost as I was! If you want someone who also has your interests at heart..... contact Randy right away!

Jessica sold a bare piece of land for me in Kelso WA and she went over and above to facilitate the…read moresale. The guy who was supposed to inspect the septic tank could not find it so Jessica called her dad to come help and he found it. Jessica negotiated a great selling price and answered my calls quickly. What a great experience!!

Jessica Baker is THE BEST Realator we've ever used! She is a tenacious trusted seller, extrememly…read moreprofessional and in our experience, goes beyond what other realators will do. If you are in need of a realator call Jessica Baker, you will be so happy you did!