Christa Canell and her team knocked a closing out of the park for our borrower! They got the deal…read moreclosed under tight circumstances with the borrower signing on the other side of the country. We can not wait to work with them again. Highly recommend!

The absolute worst. Cathy West and Karen Tarrant couldn't close a paper bag. Do not use this…read morecompany!!!

Paula Peters is very friendly. But the office staff seems very disorganized. The main issue is…read morethey are not responsive to maintenance requests in a timely manner. We have issues that have been open for three months. And they made representations about the home that were not correct. And while a small amount I find it insulting that they expect the tenant to pay a monthly service fees for the privilege if using their web based system to pay the rent. It is a basic business expense that they should be absorbing from what the landlord pays them.

My husband and I have been renting our home in Clinton for about 16 months through Windermere…read moreProperty management on South Whidbey, near Freeland, WA. They have always responded to our every need in a timely and professional manner. The new owners of our home were not aware of some deficiencies when we first moved in, having not lived in the home yet themselves, however Windermere stepped right up with our issues immediately with the owners, and got everything taken care of as quickly as possible, advocating for our needs with the owners as well as making the repairs to benefit both the owners and us as tenants. Their service people and construction workers are all top notch and were very polite and accommodating, making lasting repairs while respecting our work schedules and need for privacy. Honestly, we cannot say enough about their attentiveness and caring, even when disturbed after hours and on holidays--they have fixed every problem as soon as possible, and to our satisfaction. We are very appreciative of their services and their sincere desire to make both tenants and owners satisfied with the rental experience. We most sincerely would give them a 5 star rating , as we could not be happier with their management of our rental home. Janine and Cliff H.

The property manager is easy to work with. He was truly helpful and supportive when the owner of…read moreour rental started having emotional problems and began making unrealistic and bizarre demands. The property manager was able to navigate through some unpleasant territory and get us out of a terrible situation with a large chunk of our initial deposit returned. We had to deal with the owner showing up extremely drunk and threatening. It was getting very scary as the owner was very hostile and we never knew when he would show up drunk and threaten us again. The property manager was able to intervene and we were able to get out of our lease early, and we didn't have to have any further dealings with the angry/drunk owner. We're very grateful.

DO NOT work with this company . They are deceptive in their advertising of their rental properties…read more. The property I rented was over grown and nearly inaccessible without damaging my car from being overgrown. It was advertised as suitable for children and families but the nearly vertical stairs were unsafe for my kids and elderly parent . I had to stay at a hotel and they wouldn't refund my money .

Very disappointing with how this company conducts business. No urgency in dealing with any issues,…read morehave no problem screwing the tenant, even on documented items and ignores items until they are a problem and then creates an urgency to get them taken care of. Not only will i never use this company again, we are actively telling everyone we know to find a different company on South Whidbey Island for their rental and purchasing needs.

Harborview property on Whidbey Island. 3425 E Agua Lane Langley WA 98260. Where to begin? I am…read morewriting this review to help future travelers. I'm an agent in the Scottsdale market with 20 years of servicing luxury Real Estate properties. Do your research on the direct area and Tara management company. The property mentioned in this review is in an area with broken-down cars and trash in many yards. Walking the area is NOT enjoyable. We arrived to find the home dirty, bugs in old dry goods leftover from past stays. The cupboards were sticky, and the floor was filthy, with hair everywhere and mold on the shower curtains; the cloth furniture smelled like dogs, old linens, a sagging mattress, and no cushion outside for the patio set or umbrella. Make-shift AC units that didn't work and spilled water everywhere. The house appears furnished by second-hand stores, and nothing goes together. We paid top dollar for a summer rental, and Tara offered to clean again for a few hours and a small credit after bringing this to their attention and meeting with us. We didn't have an accurate disclosure from Tara Vacation Rentals. It ruined our entire stay and summer away at 10k. I can see this being used for a night if the guys went fishing; otherwise, I would suggest finding another rental. I hope this helps someone else from making the same mistake. I would not use Tara vacation rentals again!

We reserved a house on VRBO and the house was managed by Tara Vacations. The experience was so so…read more They were asked to charge the final payment on my card because I was going to be out of the country. Someone dropped the ball. Naw s getting emails and calls. They changes their systems and required us to resign docs. Just not a comfortable feeling.

I thought working with a property management company would be the right way to go to avoid creepy…read morelandlords as a young female. Boy was I wrong. The staff at Windermere were dishonest to me and my roommate about the state of the home we were to move into. There was mold building up in the laundry room and the wall was falling apart due to a water leak. Issues that WE discovered ourselves. The leak was clearly visible to the human eye; my roommate took photos as soon as she saw the leak and we let Windermere know of the issue. Of course, this was after we had already paid $4,400.00 and signed our lease. These issues were completely ignored by all who did an "inspection" of the place. The mold is a huge concern of ours, as it should be. I had requested a professional mold test on December 17th but that request was never acknowledged and there was no follow-through. The people at Windermere made it seem like the mold was "no big deal". One of their staff members tried to tell us it was "lint stuck to the wall." That was very insulting because all photos show it is, in fact, mold. She also kept defensively talking over us, like our concerns were not valid and she had to "defend, defend, defend". She said something along the lines of, "when we complete our inspections we don't break open walls to look at their pipes.!" as an excuse. Well guess what, I didn't break down any walls either and I saw the water leak OUTSIDE of the walls. My roommate and I were not and have not, been living in the home due to the hazardous conditions. This company was not honest and scammed us out of money along with the landlord they represent. Had we known about these issues prior, we would never had signed the lease or given any money until the issues were addressed. It completely baffles me how all of these issues came about once the landlord and Windermere had our money and a signed lease. We were hopeful when we spoke with Paula at Windermere who said she would advise the landlord to forgive our January rent due to the living conditions. The landlord said "no" and that the conditions were "livable". And that was that. It's shocking because I keep thinking "Doesn't he want a good relationship with his tenants?". However, the landlord had to "drive 1,000 miles and take time off of work" due to him wanting to complete the repairs himself. That information was used by the landlord and Windermere as a tactic for us having to pay rent for a hazardous home. It was his choice to do the repairs when there were plenty of capable contractors right here in the community who would have completed the job within the week. It took a month for this guy to fix issues he ignored for a long time. This has been a terrible experience for me and I have 0 respect for Windermere Property Management and the landlords they represent and choose to defend. Now, if you can excuse me as I write a check for $2,200 for a house where I have not lived in over the past two months. This is due to Windermere's lack of anything regarding the mold test and the lack of urgency regarding the mushy wall in the laundry room. It's truly just the principle of the situation and I feel frustrated, and I am lacking hope for my living circumstances. 2025 is rough and I believe we all need to help each other out, not take advantage. And that is what Windermere did and does. All - Use caution and complete your own inspection before signing a lease agreement or giving any money. This company will lie to you and scam you and think nothing of it.

This is for the renter's side of their business…read more They charge tons of fees - $50 per person for the application, $20-25 for each pet, and when the first application came back with no results on the credit score they asked us to submit a new application, with new fees. They promised to refund the first application fees via email, and did not. All in all just applying cost us (two people + pets) about $300. Windermere did not even want to manage the property I was applying to and dropped the owner of the house as a client AFTER I paid all the fees - I was in touch with the owner and she was bewildered - it sounded like they have never wanted to take the property over and are so unscrupulous that they operated like they would just to get the application in. Read the other reviews. At best they are expensive, at worst they are fraudulent. It's so hard to avoid them because housing is tight here, but you will surely pay more in the end if you choose them out of desperation. They rely on you not going to small claims court or hiring legal to keep being scummy.