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    Winchester Family Practice PC

    2.1 (7 reviews)

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    Selma Medical Associates - Just a good ol' VA boy~

    Selma Medical Associates

    2.4(89 reviews)
    0.7 mi

    Dr Ott…read more I want to publicly thank Dr. Ott at Selma Medical Center for the exceptional care and advocacy she recently provided me during a very serious medical situation. I have suffered from blood clots in my legs and lungs for more than 10 years. A few weeks ago, I went to the ER and was diagnosed again with blood clots and placed on blood thinners. During my follow-up appointment, Dr. Ott became very concerned about my condition and instructed me to return to Winchester Medical Center to be admitted for surgical treatment. Unfortunately, after spending nearly five hours in the ER, I was seen briefly by the ER physician, who never examined my leg and discharged me home. Dr. Ott did not accept that outcome. She spent hours personally investigating what had happened, reviewing records, identifying multiple errors in the ER doctor's report, and tirelessly advocating on my behalf until I was finally admitted to the hospital for the surgery I needed. What impressed me most was that she did all of this while continuing to manage a full day of patients. I later learned that the delays this caused in her schedule led to complaints from others, yet she never stopped fighting for my care and safety. Dr. Ott's compassion, professionalism, persistence, and willingness to advocate for her patient may very well have saved me from a much more serious outcome. In today's healthcare world, physicians like her are rare and deserve to be recognized. I will never forget the kindness and dedication she showed me. Thank you, Dr. Ott.

    Overall they are not bad except for their billing department. They will not respond using the Selma…read moreAssoc. portal. They told me through the physicians assistant that Tricare for Life paid for shingles shots and then billed me for $162.00. When I confronted them they said "sorry" but you still have to pay. I paid them immediately over the phone with my credit card. Today they sent me another bill. I have sent an email to their executive director Michael Borton who is hard to find info on. Depending on his response if negative I will report to Virginia BBB and the Virginia AG. Thier billing department is inept and if they tell you something you should get it in writing. I definitely will next time. The doctor I see is great and has done an excellent job for ten years but I would not trust any other. IMHO.

    Apple Blossom Family Practice-Jessica P BYRD MD

    Apple Blossom Family Practice-Jessica P BYRD MD

    1.0(3 reviews)
    2.9 mi

    After being a patient for 19 years and having to reschedule an appointment, they said we were no…read morelonger patients and we couldn't make a new appointment because they weren't accepting new patients. Urgent care does 99% better than this pcp.

    Just by reading the last reviews I can tell that I , Monica True, am not the only one ! I WAS until…read morenow her patient , but by the last incident at her office when I called with a persistent bronchitis that has been plaguing me for over 5 weeks , the earlier appointment they had for me was June 21st! This is the kind of return that you get at this office : a no return at all. Then when you finally talk outraged with her Dakota puppy nurse and get to be finally seen 4 days after , Doctor Byrd prescribes you an inhaler that is nowhere to be found and bought. I call the office and try to get an alternative prescription , but there is no one at the office on Fridays that can get you an alternative prescription ! Today is Thursday! No one has called me, not Dr. Byrd, not Dakota puppy , no staff member, no pharmacy! Fortunately I was able to schedule a videochat with our insurance doctor, who without have ever seen me, knew my history , the drugs I was given in the past 5 weeks and an alternative prescription for the inhaler Dr Byrd prescribed me! This won't end here! I will report this office to the justice and to my insurance! This place need to be SHUT DOWN! If you are reading this, do yourself a favor , go anywhere else BUT here! You won't find here any form of healthcare! You will find an incompetent staff, an o overweight doctor on drugs just like the ones she loves to push on her patients!

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    Apple Blossom Family Practice-Jessica P BYRD MD
    Apple Blossom Family Practice-Jessica P BYRD MD
    Apple Blossom Family Practice-Jessica P BYRD MD

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    Winchester Family Practice PC - familydr - Updated May 2026

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