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    Wilson Ben DVM

    5.0 (1 review)

    Services - Wilson Ben DVM

    Pet physical or wellness exam

    Pet vaccinations

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    15 years ago

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    Chevy Chase Animal Clinic

    Chevy Chase Animal Clinic

    (42 reviews)

    We've been clients of this clinic for about three years and, until recently, had trusted them with…read morethe care of our pets through some very difficult moments--including saying goodbye to two of our senior dogs. Over that time, we worked with multiple veterinarians here and spent thousands of dollars, so we genuinely believed there was a level of mutual trust and respect. In the past, the clinic had shown some flexibility when large bills came up, which we appreciated as loyal, long-term customers. However, our most recent visit completely changed our perception. We were quoted $254 for routine blood and urine testing, which is already on the higher side. When we asked for just a couple of days to settle the payment--something that had been accommodated before--we were unexpectedly refused. Instead, we were pressured at the front desk to apply for a credit line on the spot, and we were not allowed to leave until we addressed the payment situation. The experience felt incredibly uncomfortable, forced, and frankly disrespectful. After years of loyalty and significant financial commitment, being treated this way was shocking. It felt like the clinic no longer values its long-term clients and has shifted toward a rigid, impersonal, and customer-unfriendly approach. Between the high pricing and the way this situation was handled, we've decided to take our business elsewhere. This was, without question, one of the worst experiences we've had at any veterinary clinic. We will not be returning.

    Used to be the best now the worst. Since new ownership, you can never get through on the phone,…read morethey up charge for everything and are inflexible with treatment. I have had several animals vetted there prior to change in ownership and they were wonderful. Even helped me with my semi feral cat who gets bad allergy breakouts. They vetted him by picture and it worked. Otherwise, I have to trap the poor kitty with a coon trap. New vet won't prescribe the medication (saying it's illegal / a steroid) unless he is seen. Won't to do it with pictures even though we've been treating him for years this way (he's indoor for 9 years but still won't be picked up). So the cat gets to suffer OR be mentally anguished by being trapped. I guess the original vet wasn't worried about jail time. He was worried for the animal. Will be taking ALL my animals elsewhere going forward.

    Wilson Ben DVM - vet - Updated May 2026

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