After my review, BH reached out several times to genuinely address my concerns. They were…read moreunderstanding and responsive and also collaborated with her new classroom to ensure a smooth transition. Her new teachers communicate with me and provide feedback. Very happy (and appreciative) with how they addressed my concerns. Thank you Candice!

My son started with Bright Horizon at western springs since the spring of 2016, not long after this…read morecenter was opened. My younger daughter joined 2 years later. For families like us with no immediate relatives' help, this center is like my kids' second home. I love this place. I have toured other daycares, no place comes close to this one in terms of how clean and structured it is. Especially in this pandemic, this center definitely takes it way more seriously than any other daycares we have seen. We just left last week because my son is old enough to be in kindergarten and unfortunately BH doesn't have that option. I miss this place so much already, the wonderful teachers and awesome director... I would highly recommend this daycare to anybody who is trying to find a perfect care center for their precious little one. Feel free to message me if you have questions.

So we did not end up sending our baby here…read more But nonetheless, I wanted to take this opportunity to write a great recommendation for Nikki and the rest of the staff. Earlier this year, we were looking for a daycare solution for our six month old. We heard great reviews, and so we came by for an in person tour and paid a deposit here. The staff was so welcoming, and it was evident that they really cared about taking good care of the kids. Additionally, there coronavirus protocols were spot on. They took great care to enforce a 100% masking policy, and it sounds like the vast majority of the staff had also been vaccinated. I loved that even though it looked like a commercial building instead of a school, they had different rooms for the different aged kids, kitchens, security cameras EVERYWHERE, and even outdoor space. We felt welcomed and Nikki answered every question we could have possibly had. Another endorsement is that she sends her own kids there! Anyway - we wish things would've worked out - it's purely a matter of distance and proximity - but we would've been thrilled to send our kid here. Thanks Nikki and the team!

We enrolled our son at Kiddie Academy of Darien nearly a year in advance while I was pregnant…read morebecause we knew how competitive childcare openings are in the area. We completed the enrollment agreement, paid the enrollment fee, signed all required paperwork, and received written confirmation that his enrollment was finalized with a scheduled start date of August 17, 2026. As we got closer to his start date, I reached out to introduce our son and check on the waitlist for an earlier opening. That conversation is when I learned that our confirmed August start date had been pushed back several months. I was told an email had been sent months earlier, but our family had somehow been left off the distribution list. Here's what makes this unacceptable: no one ever contacted us to let us know our confirmed enrollment had changed. We only found out because I reached out. Had I not, we would have continued planning our return to work under the assumption that our son was starting in August. I emailed both the center director and management outlining my concerns and asking for a resolution. I followed up when I received no response. Neither email was ever acknowledged. Instead, the only communication we received was an automated message informing us that Lucas's start date had been changed AGAIN. Mistakes happen. Ignoring families after those mistakes happen is a choice. Childcare is one of the biggest decisions parents make. Families arrange maternity leave, work schedules, and finances around confirmed enrollment dates. The complete lack of communication and accountability throughout this process was incredibly disappointing. Thankfully, we found another daycare that welcomed our son sooner and has been proactive, organized, and communicative from day one. Looking back, I'm grateful this happened before our son ever started because it showed us exactly how communication is handled when something goes wrong. If you're considering Kiddie Academy of Darien, I would encourage you to look at the many other excellent daycare options in the area before making your decision.

Absolutely FILTHY. Several violations and fines on record. Do your due diligence because this is…read morenot an acceptable daycare.

My daughter first enrolled at tutor time when she was only 3 months old and is now almost 1 yr. My…read morehusband and myself wanted a daycare that would really focus on developing her physical milestones, social skills and cognitive abilities. With the low teacher to student ratio and structured activities out daughter is thriving. At 10 months old she is non stop walking and talking. Staff also assisted us with introducing solid food, dealing with teething and other day to day issues. Current time updates with her feedings, bowel movements and activities via their app. Plus open communication with staff through the app as well during the day. We are very happy we chose this day care they have been doing a wonderful job with our daughter.

If you're looking for a place where your child will be safe, engaged, and genuinely cared for, I…read morecan't recommend this program enough. I used it for drop-in care for my 9-month-old son while traveling to visit family, and even during a short-term stay, the experience far exceeded typical daycare expectations. From the very first day, he was happy to go and clearly felt at ease with the caregivers. What truly sets this care center apart is the level of thoughtful engagement they provide. Each visit included circle time with stories and songs, outdoor play, and age-appropriate enrichment activities that kept him stimulated and smiling. I especially appreciated the detailed updates and photos throughout the day--they gave me real peace of mind and a meaningful glimpse into his experience. Every pickup was a joy--he was always content, actively playing, or happily interacting with staff. It was clear he felt safe and cared for, and that meant everything to me as a mom. Whether you're visiting the area or looking for care options, this place is a gem. The level of attention, professionalism, and warmth they provide is truly exceptional.

pay all this money for nothing, my child face was dirty everytime I picked him up, my child got…read morebit, no summer activities, no field trips, don't have anything they claim during the application process. they will play with your money!

We've used LPC for all three of our children and have made it through every one of their…read moreclassrooms. I couldn't recommend them more. The teachers get to know your child and your family and they all still ask about our older children because many of them have been there for years. We opted to move our children here at first because of lots of turnover at other daycares and we have been so fortunate to work with them over the years and have them help us raise our children.

My daughter has been here for over a year and has progressed so much! The teachers are great with…read morethe children and communication has always been quick and thorough whenever updates are made. The safety measures they put in place during the pandemic has put me at ease when I have to drop my daughter off. My daughter is always happy/excited when she walks through the doors and is always greeted by her first name right away (the staff is great at remembering all the names of the students that walk through the door). When I pick her up from school, she is always excited to tell me about everything she did that day and always leaves with a smile on her face. I recommend Little People's Country over any other daycare nearby to my friends/Family. Thank you LPC Staff for being such amazing individuals and keeping our children safe/happy.

My daughter is now 13 years old. She attended the Grand Ave pre school program & the day care. When…read moreit recently came time for my son to start pre school (last year he was in the 2 year old program) I was thrilled to see so many of the staff that still remained the same since the time we spent there with my daughter. I think that speaks volumes as to how Mary, the Director of GAP treats her staff and runs her programs. My daughter was 100% ready for kindergarten after attending the pre school program and loved attending GAP. I am happy to say that now that my son is 3 years old, he is also well on his way. Mrs. Sullivan was my son's teacher last year & continues to be this year. I could not be more grateful for that consistency. My son has struggled with some transitions. As parents, we want to be able to do what's best for our children & provide any additional assistance that is necessary to set our kids up for success. Mrs. Sullivan took the time to share her concerns with us, as well as to point out his strengths. I will always be grateful to GAP for what they have done for my kids- it is obvious that their programs are academically on point, but they also have a genuine love & care for all the kids they serve.

Terrible since they were bought out by corporate owners, I think the owners are now Premiere. All…read morethe good staff is gone. These photos that come up are all old. They don't teach anything or expose the children to developmentally appropriate skills.

We recently started our 2 year old in a part time program at Bright Horizons, and in our short time…read morethere, we've been really impressed with the facility. The teachers are extremely kind and loving with the children, and the Associare Director and Director are very attentive and always accessible. The team is great about providing updates on what our child is doing, and they ensure to send pictures throughout the day so we know what our child is doing. A sign of true success was our child not wanting to leave when we came for pick up! Though a pricy option, for a full day daycare that provides meals and physical / mental stimulation, it was a total no brainer for us! Thank you Bright Horizons team! #ThankYouThursday

We've been Bright Horizons parents for a year and a half now, and we love this place! My son is…read morealways super excited to go see his friends. The teachers bring fun and lots of variety to his day! The food is also good on variety, and my son seems to enjoy all of it! They are VERY mindful of allergies, special diets or requests when it comes to food. They keep things color coded and organized so that each child gets what they are supposed to at meal times. I also have an infant there now and they make sure he's included even though he's not participating in the activities yet. I love how easy it is to stay in touch. They have an app where you can put in all your notes about the kids before they go, and then the app gets updated throughout the day so you know how much they eat, how they are pottying, napping, etc. and they can upload photos and videos which is so great! I feel connected to my kids during the day! Also, their administration team is super helpful. I've had plenty of phone calls and emails with them and they are super responsive and know their stuff. The admins will set you up with a zoom conference to meet your child's teacher if they are switching classes. My mind is at ease when my kids are at daycare, because they think of everything! Being in a pandemic, it was not an easy choice to decide if we send our kids to daycare. But everyone over 2 is masked, they require daily screening and frequent hand washing to keep everyone safe. I definitely recommend Bright Horizons!

Parents beware before making a deposit!…read more We got on the wait-list 8 months in advance for the infant room, and were told we were first on the list. I planned accordingly to return to work after a limited maternity leave. Less than a month before the expected start date, Lauren, the assistant director, emailed, casually mentioning that there wouldn't be space until 2 months later. We scrambled to make things work, and as we stayed in communication with them, they later postponed the start date ANOTHER 2 months. We ultimately had to scramble to find another center to enroll in at the last minute. I don't know whose job gives them the flexibility to take an extra 4 months of maternity leave. Definitely not mine. Despite not being able to honor the agreed start date, the center has REFUSED to refund our wait list deposit. Maybe this was an unreasonable response to an honest accident. Maybe it was an intentional act to manipulate us into making a deposit last year when they knew they would not be able to meet our needs. I'm not sure. But either way, I feel taken advantage of by people who I was ready to trust with the most important task of caring for my child. After this experience, I would not plan to enroll my baby here even if the space did open up, after seeing how poorly we were treated. I would not trust them to appropriately care for my child. To other parents and parents-to-be, if you are expecting reliable childcare to be available when you need it, I would look elsewhere. Please proceed with caution and at minimum, have a solid backup plan that you can enact at short notice for an extended period!

We love Grand Ave! I went here as a child and now send all 3 of my littles there. The staff is very…read moreattentive and cares for my children just like their own. My youngest had the hardest time with separation, but his teachers made the transition so smooth that now he asks to see his first two teachers everyday and he walks in with no tears. My oldest two always come home with so many stories and love talking about the friends they have made. We definitely made the right choice when choosing Grand Ave for our childcare.