They were great about following up after the initial request. They followed up with a quote very…read morequickly. Unfortunately, I did not go with them at this time, but will definitely keep them in mind when it's time to renew.

From the owner: Looking for a customer-centric insurance agency? Look no further than the Amanda Clark Insurance…read moreGroup! As a multi-lined business, we offer a wide range of insurance products from various carriers. Our founder, a Christian woman, aims to create a familial atmosphere for all our customers. Plus, we have English-speaking staff as well as translators for Tagalog and Bisaya. Join our community and let us serve you today!

Jon and his staff are more than helpful and always easy to get a hold of any time I have questions…read moreand I was surprised at the rates he was able to offer me. He definitely made changing insurance companies a no brainer.

Jon made the transition from Progressive to AAA easy and quick. I very much appreciated the…read morepersonal service and affordable rates offered.

We have had the worst experience with Viking Insurance Company. They have not been there for us…read morewhen we had to filing a claim. We had two claims and they dropped the ball on each one and told us....they couldn't help. They only want the premium and new sales, but are not there to support any claims you have with them. They pass the buck and do not help at all. Stay away from them at all costs.

From the owner: Viking Insurance Agency provides commercial, auto, RV, boat, motorcycle, and home insurance to the…read moreWaterford, MI area.

This team has been in the area for decades. Our family has been customers since our kids began…read moredriving, honest family run business with competitive rates. It is very nice to go in and speak with a real insurance professional when you need help after an accident.

From the owner: Call Us, We Put You 1st - We offer coverage for personal and business insurance needs. Auto,…read moreHome, Boat, Recreational Vehicles, General Liability, Workers Compensation, Fleets, Umbrellas, Life for key man, Buy Sells. Annuities, Whole Life, Mortgage Protection, Final Expense. #Auto Owners #Hastings Mutual #Safeco # Progressive #Accident Fund #Hiscox #PIE Insurance #Mutual of Omaha #Forester Life Ins Call 248-674-0464 Email: sales@hutchisons-insurance.com

Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

My previous insurance provider wasn't renewing my homeowner's insurance policy. I contacted a dozen…read moreother agents and providers, but no one would (or could) help me. I finally got a hold of Noah Raitz from PKIG. He listened to my story and was able to find the perfect provider for me. He also showed me how I was under-insured in a couple of aspects on both my homeowner's and auto policies. I thought for sure I would be paying significantly more for my new policies since I would be getting better coverage, but he somehow managed to bundle them and wave a magic wand or something to get me LOWER payments! I am so happy and grateful! I am telling everyone I know about Noah and PKIG!

I've been using William and his family for insurance for over a decade. (Probably close to 2…read moredecades at this point). He has been my family's insurance agent as long as I can remember. Top notch service. I'm in the Military, and they've been able to help me with home and auto insurance during my time abroad (Often helping me put policies on hold or canceling them when I was overseas for extended periods of time). You can't go wrong with the Turnbull agency!

From the owner: As your local Farmers® agent in Waterford, MI, I help customers like you identify the insurance…read morecoverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options--whether that's auto, home, renters, business insurance and more.

I called to speak with Randy Gilbert. I mentioned he was recommend to me personally. The man who…read moreanswered the phone on Randy's behalf was so rude, unaccommodating and clearly blocking, it was a struggle to get him to take my number to have him call me back. I told him he lost my business and hung up. Very unprofessional if you can't even leave a message. These people need to hire a professional receptionist. Randy won't be impressed, I guess he will need to fire his Dad.

I went in there just before closing time and they treated me with care and were very kind. I also…read moreappreciated everything they did with me for my car.

The team here is top notch - really amazing people that care about you and your insurance. So happy…read moreto have them in my corner when stuff goes wrong. Helped me quick and efficiently but with care and a good neighborly attitude! Thanks y'all!