We had a wonderful experience with Dr. Primeaux and her team at McDonald Army Health Center. The…read morenurses got us in quickly and were professional, gentle, and compassionate throughout the visit. Dr. Primeaux took the time to perform a thorough examination, listened carefully to our concerns, and created a clear treatment plan. We appreciated the level of care and attention we received. We would highly recommend them to anyone looking for a primary care provider and hope their hard work gets recognized.

I have been to McDonald Army Health Center twice now, for getting my follow up COVID shot and now…read moreto take my husband for a procedure. From start to finish, the service member at the reception on the ground floor to the nurses that took cake of my husband, were all very nice! They were all courteous, very helpful, and some event cheerful! Military facilities don't exactly have a stellar reputation, so I wasn't expecting to much, but we were seen in a timely manner, the nurses was thorough and explained the process. It's a quiet clinic, and doesn't seem to get lots of traffic, but that's fine with me if it means great bedside manners and proper care. The only thing that I noticed that needs work is the snack bar. Due to the nature of the procedure, I was told, as the caretaker that I could not leave the building so I had to resort to getting something at the snack bar. We had to leave very early in the morning so I had no time for breakfast, so your girls was starving! They seemed to have broken equipment and because of this, had very limited options for hot food items. It was still clean and neatly kept. They could probably use a better coffee machine and maybe some more grab and go baked items. The man behind the counter was nice though. I guess better a snack bar than no snack bar though right? LOL Be safe and healthy, Friends!

I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

Pam and Stacey are awesome they take very good care of me every visit and treat me as if I am…read morefamily. I have been going here since a little girl.

We had a great visit! I got sick while out of town for Busch Gardens. Unfortunately, this place was…read moreout of network with my insurance. Luckily, the price for out of network urgent care was the same as in network so I paid $5 for the visit through Bright Health. The wait for the doctor/nurse practitioner wasn't too bad. I probably waited 15-20 minutes in the waiting room. The staff was sweet to us. Once I got my vitals checked, doctor/nurse practitioner came in less than 5 minutes to discuss my issues. The doctor/nurse practitioner gave me immediate medication and even asked what form of medication I wanted before giving them to me. (Pills or a shot) I went with the pills since I'm not too fond of needles. They gave me time after the pills to make sure the medication worked and gave me a call the next day to check on how I was doing. I truly felt like they went above and beyond for me. I would recommend this urgent care.

They actually posted on their social media sites that they just learned that a prune is a dried…read moreplum. These doctors are very green in their career and it shows through their actions. Besides for the good laugh, I wouldn't go to this doctors office for medical care beyond normal labs and physicals.

This is what healthcare should be! If you want your doctor to take the time to fully understand all…read moreaspects of your health and not surprise you with fees or cost of care, you need to consider this practice. Dr. Mutch is great! I would highly recommend to my family and friends.

Dr Willyard has been taking care of my now 95 year old Dad for many years. He is not chatty, which…read moreDad appreciates, he is conservative in treatment, and he always answers emails quickly, which I am so appreciative of, as most Doctors just don't bother. The waiting time in office is fairly normal, 15-20 minutes usually, the visits are brief, Dad is also not chatty, the one drawback is that he does not draw blood in his office, which is a bother.

The poem on Dr. Willyards website is very nice, but have nothing to do with the reality. The office…read morestaff even never read it or easily dont care. Its all about rushing ppl in and out. Other reviews say that the office is completely overbooked. Not really time for patients. So sad....

Riverside Partners in Women's Health - Doctor Faulk and Nurse Georgetta- Listen this is the only…read moreplace i found that's worthy of an hour drive. Love them both. They treat you like family. Never rush. They are both professional, knowledgeable and courteous to there patients. If you need a new OBGYN Look no further. You are home! Thank you very much for your excellent care.

This place charges a $50 cancellation fee if appointment isn't canceled with at least a 24-hour…read morenotice, which is fine. My appointment was at 9:45am and was told to check in by 9:30am, I was here at 9:25am. Not called back until 10:15am, and wasn't seen by the doctor until 11am. I would like to know why we're expected to keep our appointment when they don't. We are patients who need care and we also need to be respected for our time. I wouldn't come here again if I didn't HAVE to. Plan to spend at least 3 hours.