I went to the Hazelwood location for a consultation. Very professional office and staff. Dr. Wong…read moreis very warm and personable, I instantly felt comfortable with her. The Care Coordinator, Marissa, (unsure of correct spelling) is simply delightful and amazing. The treatment costs are competitive and reasonable.

I got a appointment quite easily. The Doctor is kind & professional. The place is immaculate. Very…read morebeautiful. The employees are kind. I give it 5 stars.

I saw Dr Smith for the first time today. She, and her staff, are so professional and thoughtful…read more My dentist of 30 years retired and I believe I've found a great new group.

I was a little annoyed when they asked me to retake the x-ray due to my earrings, which has never…read morebeen an issue at any other dental office I've visited. During my appointment, the staff seemed more focused on how I found their practice as a new patient than on addressing my actual concerns. Later, when my new dental office contacted them for my x-rays, they falsely claimed I never had one done. I had to scramble to find documentation to prove I had received a panoramic x-ray there.

I've been coming here for years and I've always been satisfied. It's a clean modern office with an…read moreall women staff except for the orthodontist. The services provided were at a moderate price and scheduling was easy. I started with a retainer, braces, retainer again and ended with Invisalign. The office was always easy to schedule and quick to return, they also offer texting to schedule which is really convenient. The best part of my experience was paying for my Invisalign in one lump payment and then being able to freely come in as I needed. Also, the appointments were quick and to the point. I got all my questions answered and never had any issues!

My oldest is completing her braces process here…read more Pros: love the location, across from The Galleria. Park on the street, in the parking garage, or in the large lot nearby. I was really impressed that the first visit was FREE with no contract, and they do a state-of-the-art exam with full and thorough x-rays as well as photos. They then give you options (which for my daughter was metal braces, ceramic braces, or Invisalign). Office is large and clean with a TV in the waiting room for the kids. I was worried about cost, but with a down payment, they then offer monthly payments that are very manageable. Most of the hygienists (most of the people who work there, by the way, are young, attractive, and blond - as an HR person I can't help but notice these things) are very good and very nice. I am also very pleased with how quickly my daughter's teeth are changing. Appointments are generally quick and easy. Cons: some of the staff/people who work there could be friendlier. It can be hard to get an appointment when you want one; they book up quickly. All in all, we recommend this place. I'm considering going through the process myself when my daughter is finished!

We were given several orthodontist names to use. We couldn't be happier that we chose Dr Shaheen…read more When working with anybody in the medical field, not only is it important to find the right specialist, but also the office staff. Everybody in the office is wonderful to work with, very friendly and professional!

Extremely disappointed with this office. The follow-up care has been terrible, and scheduling…read moreappointments is nearly impossible. As a result of the delays, my daughter's teeth have moved during treatment. When you're paying for orthodontic care, timely appointments and proper monitoring are essential. Unfortunately, the service and communication have been unacceptable.

Do not book this location. My car has trouble and I had to take a $60 uber from Illinois just to…read moreget to my appointment. I left early for my appointment in the uber, but was stuck in terrible traffic and said I would be 20 minutes late. 20 minutes went 5 minutes over the grace period and was told I had to reschedule. Every time I come in the office an orthodontist is telling someone to squeeze someone in the schedule, but that never is the case with me. I asked to get switched to an Illinois location and was told I can't do that because all offices are independent, but I talk to an Illinois worker when I make payments. This was very distasteful. You could've at least told someone I wasted $60 one way going to the place and $40 to leave Mo. I wasted $100 because I would've been 5 minutes over the grace period. I now have to wait a whole month just to get rescheduled. I'm at the end of my braces journey and regret having them do my service. I never get calls for canceled appointments like I request. I was bringing my oldest daughter here for treatment, but this ruined that. They Jam Pack their schedule. Reschedules are 1 month+ out. Unfair! Distasteful! 0/10 Highly DON'T RECOMMEND‼

The greatest staff ever. Very pleasant, professional, and kind. My teeth look great also!read more

I was a new patient today and had the absolute BEST experience at Cardinal Orthodontics in Rock…read moreHill! I was referred by my dentist due to a broken permanent wire, following my Invisalign work. Connie was super helpful when I arrived and got me all set up as a new patient. Arissa, was outstanding in asking for my history assessing the situation and then bringing in Dr. James to recommend what we should do with situation. The team was amazing, they ran on time, were extremely professional and helpful and the place was so clean. I was so nervous to go in today and am so thankful I did-I would HIGHLY recommend the team!

I am extremely satisfied with the level of care and professionalism I received and continue to…read morereceive at City Smiles! Here are a few reasons: Dr Hill is knowledgeable and very attentive to details. The staff is friendly and caring from the moment I walk in the door. They always ensure I have a positive experience. The clinic is equipped with modern and advanced technology. I recently did the zoom whitening in the office and it was an amazing experience, the hygienist made me feel comfortable and the outcome was impressive. These are just a few of the many reasons I highly recommend you visit Dr Hill and his team!

Absolutely perfect care. I just moved to STL, was in need of a dentist and they got me right in!…read moreThey did an incredibly thorough job, explained all procedures, their purpose, what it means for me now vs. in the future. The hygienist I was with (Ellie) was an absolute treasure. She was so gentle, made sure to ask if I felt ok through the cleaning etc. additionally the place was spotless. I am so happy I found this place! Smiling from ear to ear!