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    William C Jacobson, MD

    5.0 (1 review)
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    14 years ago

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    Capital Orthopaedics & Sports Medicine, PC

    Capital Orthopaedics & Sports Medicine, PC

    2.5(19 reviews)
    0.0 mi

    I did not feel Dr. Lee held any value regarding my previous experience, knowledge with…read moreunderstanding how the process works with MRI's as he repeatedly told me, I wouldn't be able to understand any of it anyway with over 400 images etc... therefore he would just give me the results when he got them. I had requested to be able to view the results when he would be explaining it to me so that I could physically see what he was talking about. I know there is the capability to pull an image for me to look at. I certainly understand time constraints, and that I am not a doctor, but I also trust what I've learned through previous experiences which have been many with the medical field & have learned the questions to ask so that I have a clear understanding and there are no surprises and that it is OK for me to be a strong advocate for myself. This is my body and I've been living in it for 60 years. He told me he can feel a patient's Achilles and know without any MRI whether they need surgery or not. I asked him if he would do an actual surgery on someone without relying on an MRI image, images or report. His answer was yes because he's been doing this for so long. That was a huge red flag to me as he continued to tell me he could diagnose it, but if I still wanted an MRI he would order it. I said yes, I still want the MRI, Also telling him that I was more than willing to pay outright for the MRI, not submitting it to insurance to expedite the process so that if this was a rupture or anything like that, I wouldn't be paying the consequences later on. Speaking to him this morning he told me he could get me into an MRI today also telling me I needed to trust the process. When I told him that I don't trust the process and why I did not due to previous experiences, he bluntly told me where I could go to see other professionals, but left the office with the agreement that he was setting up the MRI for today for me...less than five minutes later, the nurse comes in and says there are no more MRI spots available today and would not be till next week. I declined. They recommended an orthopedic shoe at $345 which can be found anywhere online & locally for under $50. No justification for the price only the comment that "we can run it through your insurance." I did not feel that this physician or Capitol Orthopedics & Sports Medicine Clive office worked in my best interest as a patient. Yet the opposite with an enormous ego. I wish I would've asked for a nurse to be present or that I would have recorded my office visit. It's situations exactly like this that make me & others not "trust the process." I immediately went to another very well known professional physician/surgeon and the experience was night and day. Extremely professional, I felt that the physician truly cared as he listened & took time to do a full examination to evaluate then promptly scheduled an MRI for me same day. I would not recommend Dr Lee or Capitol Orthopedics & Sports Medicine. I will also note that I did not seek out to complete a Google review, but was sent a link requesting a review of Dr. Lee and then completed the review requested. Update...After having an MRI it was officially determined that I did not have a Achilles tendon rupture. I shudder to think what action Dr. Lee would have taken without an MRI had I trusted him as he insisted I needed to.

    We've been to Capital Ortho countless times (athletic teen boys). Dr. Nygun has been fantastic…read moreevery time! He has promptly identified the ailment & treated the issues to the extent he can. When needed, he has got us referred for follow up, both within the office & in one case to a UofIA specialist. Getting MRIs scheduled has been smooth & very quick. Dr Jacobson has now done ACL reconstruction on both of my sons and couldn't be happier with the outcome. The nursing staff of both Dr Nygun & Dr Jacobson have also been great & very prompt addressing any questions/needs we have. Highly recommend!

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    William C Jacobson, MD - sportsmed - Updated May 2026

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