Helpful staff, speaks English, but here are pro-tips: - Call…read moreahead for appointment or if uncomfortable calling stop in and make an appointment. - Be clear with what you want. Make sure both parties understand before you leave. - Understand that leaving your car for the entire day is an NL thing and not shop specific. - Oil change prices are astronomical out here, so just find someplace that can do it right to your satisfaction. I've had oil changes, auto inspections, minor electrical work all done here and I am content with their work. They are fast and professional. I was taken to the cleaners by a major local dealership and compared to them, this chain is the way to go. I will always recommend a local shop over a chain but until you can find one, feel comfortable here.