Dr. Teglia has been taking care of my kids for the past few years now. We moved offices for an…read moreappointment. I was super disappointed that another Dr. practiced an outdated practice/ recommendation for one of my kids. We came running back to Dr. Teglia. This office is accommodating and schedules my kids at the same time, so I'm able to fit their appointments into my busy schedule. Like clock work we're here every six months. Dr. Teglia takes great care of my kids and my little one loves getting his cleanings. We will see you at our next 6 month visit.

I have been bringing my grandkids here for the last few years. The dentists are great, and the care…read morethe kids get here is good. The front desk staff can use some improvement. I will say the timeliness of being called in at appointment time is lacking. Iqas here 25 minutes passed my appointment before they called us to be seen.

Made appointment in office at previous visit, took work off to attend said appointment, confirmed…read morethe appointment that I was coming a few days ahead via text, showed up to appointment 20min prior to, and as in filling out paperwork I get told my Dr isn't here today, so I confirmed I had the correct day and I did, so I asked to see a different Dr, the employee's did everything the could to gaslight me or the call center because apparently they have different appointment knowledge instead of accepting responsibility that someone screwed up and wasted my day off, what is the actual point of making a schedule and confirming it if they're not going to be there ???? Absolutely unacceptable and unprofessional take your kids somewhere else a side observation the front desk girls were more worried about doing something with the other desk girl's piercing then doing their job which is probably how these types of mistakes happen

I have two kids that have been going here for over a year now since we've moved to Reno and my kids…read moreare always excited to go to the dentist. My husband and I have very busy work schedules and the staff has always been super understanding and accommodating with our limited availability as well as rescheduling if we need to. Every concern regarding my kids dental heath is always addressed and explained very well to me when I have any questions. We love it here and always recommend to our friends and community.

I had such a great experience at Champagne Pediatric Dentistry! I've been searching for a good…read moredentist after a really bad experience at a previous clinic, so I was a bit nervous at first. Thankfully, I found them online and saw they had an available appointment and I'm so glad I gave them a try. Dentist Jess and Lucy, the dental hygienist, were both very sweet and kind to my son. They were gentle, patient, and very informative, which made us feel comfortable the whole time. Overall, such a positive experience. The team is amazing, and I can honestly say they are the best. Highly recommend!

Always so welcoming and makes my kids feel so comfortable. They actually enjoy going to the…read moredentist. Staff always seem very happy and we appreciate the wonderful care!

First time I can recall having a good experience at the dentist!…read more At other dental offices, it was always the same problem - they didn't listen, aggressively pushed procedures on me I didn't want, and the results were mediocre, at best. As a child, it was traumatizing. As an adult, it was frustrating, and painful. Dr. Alford, and his staff, provide an entirely different and welcoming approach. When I told the hygienist I wanted minimal polishing paste for the cleaning, there was no pushback, just a simple agreement, professional, no drama. When I mentioned that I did not want ultrasonic cleaning as it was very painful, I was told they already noted that in my chart, and the subject was immediately dropped without pushback. That was a first! Not only that, between the hygienist and Dr. Alford, my cleaning was so thorough that afterwards I couldn't feel any rough spots from my problem areas that get a lot of tartar! My teeth are also whiter than they've been in years. I'm still kind of amazed, because I'm used to LONG sessions, and having to live with sandy areas because that was "The best they could do without the ultrasonic." I am super grateful to finally have a competent dentist to go to where I feel comfortable, safe, and my concerns and wishes matter. Dr. Alford is easy to talk to and put me right at ease, as did his hygienist. I don't know if it's because this is a pediatric specialty office, but the entire staff is naturally kind and considerate. It definitely takes a lot of empathy and patience to work with kids! Whether you're a nervous adult, or want to ensure your kids are in good hands, I highly recommend Alford Pediatric & General Dentistry for your whole family.

They truly deserve their five star rating. No one likes or enjoys the dentist, so when you see one…read morewith five stars, you know it means something. My five year old daughter developed a pimple-looking bump on her gum. I used our dental insurance's website to find a local dentist and was pleasantly surprised when these guys said they could get us in the same week. We met first with the hygienist for X-rays and a cleaning. Then Dr. Jackie came in. She was nothing short of amazing. She was soooo good with my daughter and made sure she was comfortable the whole time. Unfortunately, an extraction and a few caps are in our future. But Dr. Jackie explained it all so well and even gave us the option of an alternative to the normal novocaine shot and drilling. We are scheduled in a few weeks to have the work done. I feel at ease knowing Dr. Jackie is at the wheel

Finding a new dental practice is something that always feels scary because you never know what you…read moreare going to get. My daughter has had some issues at her last dentist that have scared her. She is 10 and is always extremely nervous. Today was the first time being to a dentist is over a year (yes I know that's a long time) since we have moved. The staff was extremely welcoming right when we came in. There was some issues with my insurance and they were all so helpful and quick to figuring it out. My daughter was nervous at first but did amazing. She felt very comfortable and immediately told me how much better that experience was than the last dentist we went to. I'm extremely happy we found them and have already told my friends about them.

I had an appointment at 0800. We arrived on time. I had recently changed insurance but all of that…read moreinformation was sent ahead of time along with screenshots of them front and back. The receptionist asked if my insurance had changed I said yes and then was given some paperwork to fill out. Information highlighted to fill out about my insurance. This would have been fine I guess but we were not seen for a half hour after our arrival? I feel this is connected to the redundancy of gathering, finding, transferring my insurance information I already submitted to help this along? We make this appointment so that my kids can go to school right after which is cruel sounding now that I've written it down but it's the time we can get. Why do anything ahead of time if it doesn't help or why be so repetitive?

We had the pleasure of meeting Dr. Chan under very unexpected circumstances--he was the on-call…read morepediatric dentist who advised the ER team at Renown during our daughter's emergency visit on her 5th birthday. He kindly fit us into his schedule first thing Monday morning for a follow-up, just two days after the incident. Our daughter was understandably hesitant to let anyone near her mouth, as the area was still very sensitive. But Dr. Chan's warm, gentle, and patient demeanor instantly put her at ease. He took his time, explained everything clearly, and made her feel comfortable and safe during the entire visit. She had no problem cooperating, which speaks volumes about the kind of provider he is. We're scheduled to return in two weeks for progress checks and imaging, and after this experience, we've decided to make Dr. Chan our daughter's regular dentist moving forward. We're so grateful to have found someone so skilled and compassionate when we needed it most.

Doctor was amazing as well as staff. Made my daughter feel comfortable and did all her teeth in one…read moresetting.

Called to make my two daughters an appointment for a cleaning. Was told after years of going…read morethere, because they haven't been seen in the last twelve months they are considered new patients. (If they are new, then I think you need to return all the money I and my insurance has paid you over the years...and it is a lot!) Being "new patients" (absolutely ridiculous) at 13 and 15, they won't see them. Mind you, no correspondence, appointment reminders, cleaning due notices or anything. Not even a hey, if you don't come in then we drop you letter! Seriously! Rude and disrespectful at best. Don't waste your hard earned money on any business that behaves this way.

We are new in town and my daughter needed some dental work done. I am very impressed with this…read morepractice, and we will definitely continue using The Smile Shop as our primary dentist for our kids. We've been to both the Sparks and NW Reno locations. The office staff has always been very friendly and up front about everything. We see Dr Stoker and she is great with my daughter.

I've been coming to Dr. Lee for several years now. I live here care and compassion, she always…read moremakes sure you understand all options for treatment plans and I feel like I'm always given a choice in my care instead of pressured into it. Dr. Lee is very good at explaining everything so you know exactly what is going on. Dr. Lee gave my husband an ortho treatment and she made sure he was 100% happy with his results and continued the treatment until he was satisfied with his smile. Thank you so much Dr. Lee for giving him the confident smile that he now proudly uses in every photo! This office has a very comfortable feel to it and all the staff are very nice. My hygienist gives me the best cleaning every time! I've even moved my 13 year old here because they do such a great job!

Great staff and dentist! They're upfront with the services and the charges that will be expected…read morefrom the patient.

To start out I'd like to preface this review that my rating is based solely on a botched filling…read morejob on one of my children. The dental hygienists have always been good, they are kind and do good work on cleanings for the kids. The receptionist at the front is always very kind and helpful too. If you were simply going in for a cleaning, you should be ok. This office offers good yearly cleanings at a reasonable price which was what drew us in initially. However, when my one of my daughters needed a filling, we set up an appointment, my daughter was very nervous, and when the dentist looked at the cavity, he said it was very small, and he could fill it without giving her the numbing shot. Dentist did the Filling, it seemed to go well, we were happy. However, my daughter's tooth still was bugging her a few weeks after so we took her back in. A different dentist at the same practiced found that the cavity had gotten larger and had not been filled properly. The dentist, I saw, did not want to say that the filling had not been done correctly so he offered to redo the filling at no cost to us since we had already paid for the first procedure. I appreciated that they stood behind their work and was happy it was being redone correctly however a little while later my daughter STILL was complaining about that same tooth hurting so we decided to go in for a second opinion. We went to a new dentist where we found that a massive cavity was underneath her filling that she had gotten done at tooth fairy. She was now at risk for a large and painful root canal because of how close to the blood supply the cavity was. We had the other dentist fix her tooth. The cavity was huge and it was costly and painful to get it fixed. I was shown pictures of tooth fairy's filling and the other dentists filling and it's safe to say there was no comparison. You can barely tell my daughter has a filling now, they took the time to make sure it was done right, it looks nice and apparently feels wonderful especially after months of pain. Tooth fairy's filling looked like they took some white chewed up gum and popped it on her tooth Since the last procedure at another office, my daughters tooth has been pain-free. Because of the what I feel was work that was poorly done at tooth fairy, She had to go through months of pain and we've had to pay for it numerous times instead of just being done right the first time! I've been in contact with tooth fairy, but I've gotten no response. Because of this experience I would not go back to the office and I would not recommend anyone else doing so for any kind of procedures. I sincerely don't like leaving bad reviews, but this was just not a good experience for my family, and I thought others should be aware.

My babes have been going to Toothfairy since 2018 and it has been nothing but an amazing experience…read moreeach time we go! My daughter had to get a tooth extracted when she was 4 dude to knocking it out and they made her feel so comfortable as well as making sure that I knew what they were doing and making sure I was comfortable with the process. The doctors are outstanding and all of the other staff do such an amazing job as well. We love it here!

I had questions about what the rates would be after availing of a dental plan and while I was…read moreexplaining, the receptionist hung up on me by SLAMMING THE PHONE DOWN. Incredibly rude. Don't bother with this at all. Get your dental care done elsewhere.

This was a great dentist appointment experience. There was top tech x-ray imaging for your teeth…read more They gave me an exam and a cleaning. The dentist and hygienist were nice and answered my questions. The office is welcoming and not at all scary. Just don't come late to your appointment after like 7-10 minutes they will reschedule your appointment and you won't be seen at your original time. Understandable so, their schedule will be pushed back to be late for the others that come after you otherwise. I would recommend making this office your new dentist home.