They get two stars Because Travis is amazing with my daughter. But there are way more not good in…read morethis place. The Biggest being Janelle how do you refuse a minor to have an adult in session when the child asks for it. This is a very big no go!

I would give no stars if possible. Beware of this place. The scheduling here is insane you can only…read morecall on a certain day to schedule in like a week but you never know if you'll be able to get that appointment. The schedulers are clueless and if you need a prescription in emergency forget it. Communication is nearly non-existent. Turns out I had been diagnosed incorrectly 30 years ago. Went to this place as my previous doctor retired. I was not re-evaluated for what I was incorrectly diagnosed with at Diversus. I was placed with a very very young male nurse practitioner who immediately started pushing antipsychotics on me. I had no idea what these horrible medications were had I known I would never have taken them but I was never informed what these drugs were nor the side effects or consequences of taking them. Zero informed consent. He also had me on other multiple drugs and kept stacking and switching drugs around. I felt worse and worse. I ended up with terrible akathesia and movement disorder. This guy did not care. I stopped one of the antipsychotics because I had severe akathesia. I went into the darkest depression I've ever experienced. S.I. The guy told me this was going to happen and it did, he told me after the fact, of course. I stopped sleeping. At all. One time I went for 5 days without sleep ended up in the ER it was incredibly horrible. He tried to put me on a another very heavy-duty antipsychotic AFTER THE HORRIBLE EXPERIENCE! WTF? This was after I told him I would never take one of those drugs again. I flat out refused to take any more of those drugs. He just would not quit pushing these awful meds. So eventually he put me on other types of drugs, several at a time he also prescribed heavy heavy sleep meds which didn't work and made me even worse. After several years of this crap I turned away, slowly I went off the meds. It's been over a year off those meds. Turns out there is nothing wrong with me to begin with, I have no mental illness. This young nurse practitioner did not have any idea what he was doing and nearly killed me with this experience. I couldn't sleep for a year and a half because of sudden withdrawal from these awful drugs. Gained tons of weight on them and lost 80% of my hair. I know I should sue this clueless clinic. Thank God I'm ok now, I'm still here and haven't taken psych drugs for about 14 months. My life is good and my health is returning. Take heed.

The facility contacted me every other day and gave me updates which I appreciate. My complaint is…read morewith the staff and billing. Visited my child on Friday and she said she was cold. I dropped off a sweater at 6 am the next day and she didn't get it till 9 hours later after my conversation with her therapist. The other issue was my daughter was approved for Medicaid on Monday and called the billing department that night and when she was released Wednesday they tried to get her to sign her name on a 3000.00 bill cause she is 22. Thankfully my daughter knows I work in this field and had them talk to me. Told them she is eligible and left without signing anything. I appreciate what they did for my child but be careful. I have over 20 years of insurance knowledge and even though they tried to get my compromised child to sign something she said no and talk with my mom. Be vigilant

This place is absolutely horrific. I don't even know where to start. The people who work there are…read moreunqualified, unprofessional and unkind!!! There was a "family" meeting where my son claimed to be suicidal over me punishing him by taking a PlayStation away. I told them I needed a break from the meeting and needed to use the restroom. I was then escorted to the waiting room and then pulled to billing where they somehow found ALL of my info and insurance info without me sending it or my consent. A nurse then interrupted that meeting to tell me they were keeping my son, she handed the phone to me and a doctor told me that I could pay for my sons treatment with a dollar a day until I die. There are too many negative things to list. Don't send or let anyone transfer a loved one here!

I highly recommend Erika! From past to present, she has helped me in so many positive ways. My life…read morehas truly been enriched by her encouraging and helpful techniques. There isn't a person in this world that I could recommend to walk you through your problems more than Erika.

From the owner: Relationship discord, Separation/Divorce, Familial Distress, Anxiety, Stress, Chronic Illness,…read moreGrief and Loss

Waited 3 hours past our appointment time to be seen for an IOP intake…read more The intake person was apologetic but blamed the delay on the front desk lady for not communicating properly; throwing your colleague under the bus is unprofessional and reflected poorly on the facility management. We were hungry, tired, and my daughter advised the worker that they didn't feel safe. I was proud of my daughter for identifying that she needed help, but no further clarifying questions were asked of her at that point. We were told she would be on an M1 hold. We had a negative experience so far but we were optimistic things would get better. Unfortunately ,there seemed to be a total lack of procedure at this facility regarding communication which made it quite confusing. No one really seemed to know what to do, or what was going on. We were asked if we wanted to go behind a locked door or stay in a hallway at one point. When I asked the employee to clarify what they were talking about, they said something to the effect that some people might not feel safe waiting in the hallway since the inpatient kids might be wandering around, but that we would be locked in the nurses station otherwise. I would think they wouldn't want a stranger off the street (as trustworthy as I might seem) just hanging out with access to inpatient mental health kids, but hey, what do I know... I did not get the sense that my child would be safe or well cared for at the facility. They also did not allow visitors and did not allow me to bring food, which brings me to an important point. The food. At a facility where the goal is stabilization and healing, I would hope the food would be decent. It was terrible. I saw a meal that was brought to my child and I would not have eaten it myself. My 14yo was not able to eat wholesome meals during their stay. Not helpful. I will say the staff seemed very nice, very caring, fairly responsive. I could call at any time and ask for my child. I feel bad for the folks that work there as I can only imagine the challenges they face every day and when procedure and communication are so lacking at the administrative/management level it makes me worry if standard of care is being met. I am sure they need more staff and I am sensitive to the fact that there is a Covid surge right now and they may be scrambling for workers. Additionally, my child was not allowed to spend quiet time in their room during the day to nap or read or draw, which is pretty harmful and exhausting for an introvert with overwhelming anxiety and depression. I can only assume it's due to a local of staffing that all the patients must be in the common area. Some of the kids (younger ones I believe) were aggressive and loud (physically fighting/slamming doors) which was hard for my kiddo to be around. I don't believe that mental health treatment should be a punitive experience. I do expect better treatment of our most vulnerable. I hope that Cedar Springs gets more staff, better food, and more financial support so they can improve services and continue to serve our community. I did end up withdrawing my child AMA after four days (kiddo was sobbing, begging me to bring them home.). We have a treatment team in place, a safety plan, and I have taken time off work to provide care and supervision as best I can until we can get into a PHP or IOP elsewhere. It was a valuable experience; my child learned that their difficulties may not be as severe as what some kids are dealing with and they are doing a good job utilizing the safety plan created at Cedar springs with the therapist there (Lindsay- thank you). Also shout out to Sheila and Amy for being helpful and kind.

As someone who has Autism, ADD, ADHD and Anxiety, believe me. IF I were having some sort of mental…read morehealth crisis, that required counseling or getting the help I need, I wouldn't trust Cedar Springs, as far as I could throw them. I've actually read Google Reviews with One Reviews and this place sounds no different from a real-life Arkham Asylum, by the sound of it. A glorified nuthouse, basically. Also, from what I understand, the staff are disrespectful and rude and don't give two shits about you, as a patient. Again, I wouldn't trust Cedar Springs, as far as I could throw them. If you're having a mental health crisis or whatever, go elsewhere. These bastards don't care about you.

a great clinic with friendly empathetic staff! Definitely recommend going in for your careread more

Overall I really liked the staff here but the male Dr is the reason for this review . I would…read moresuggest that he seek more trauma informed training . If you are a female with any past of SA I wouldn't recommend coming here.

I stopped in for some work after I messed up my knee doing too heavy squats. I was having some bad…read morestress on my knee joint and didn't want to be out of my routine for too long. Lalena is just about the sweetest person I've ever met. She's very considerate of your needs and has such a warm and enlivening personality. If you want to feel rejuvenated from the inside out then I highly recommend stopping by her location for a deep massage. You will definitely leave with a smile on your face.

Manitou Wellness has been providing me with services for about 6 months. In my view these have…read morebeen essential to my recovery from a serious motorcycle accident which broke the bones in my lower left leg. While I moved to nearby Colorado Springs in August, my first appointment with Manitou was in July (2017). At that point I depended on a cane for walking, but occasionally resorted to a wheelchair. Georgi Gochis applied her cranial sacral and lymphatic drainage skills to getting the lymph moving in my left leg, as well as addressing effects of the accident on my head. Xanthe Alexis assessed the structure in my leg and hip, and determined that certain bones needed to be coaxed into a better position, which she accomplished in short order. Also she advised me on how to walk so the bones would stay in place. Shortly after arrival, I started seeing Joy Williams for medical massage, which has substantially reduced the swelling, essential for Healing. She also relieved aches and pains which migrated into my hips. In conjunction with the physical therapy I was receiving, she also instructed me on how to best stretch so that leg muscles wouldn't cause further aches. Considering that a year ago I was limited to zero weight on my leg and for the most part needed a wheel chair to move about, I am deeply grateful for the recovery accomplished, a significant amount facilitated by the experts at Manitou Wellness.

Jim cares. About you, your life, your journey, your struggles. He has a knack for getting at the…read moreunderlying issue and helping you understand and deal with the challenges. Jim doesn't sugar coat the truth. He promised my wife and I hard work and tears if we wanted to work through our marriage problems. We held up our end of the bargain and Jim held up his. We are preparing to celebrate our 14th anniversary and I thank Jim for helping us keep the fire going.

Jim's caring and compassionate approach to his patients is amazing. I would highly recommend him…read moreto anyone.

A big thank you to Brandy who was very helpful. I had some computer problems in filling out the…read morenecessary form. I did solve it on my own, but she contacted me and offered any help I might have needed in completing the task. Very prompt and professional in all her communications, Highly recommended!

They are very reliable and know for sure what they are doing. The service is quick and stressless…read more Everything was prompt and without delay. Now, my puppy can stay with me and keep helping me when I need it. Thank you!

Dr. Ryder's approach to counseling is not only effective but her kindness really shows. You can…read moretell right away that she genuinely cares and wants to help. She provides tools necessary to enhance the process and continually evaluated progress. I highly recommend her services.

She's been my mental health dr since me and my husband moved here from california. I love how…read morewelcoming she is and help me about my case. Lovely and kind of person. Im lucky i found her and now slowly im getting better with my life here in colorado. She made me feel home here.