I went through chemo in September 2021 & lost all of my hair & as a generous gift of love my Auntie Bobbi Taylor purchased me a gift certificate to this lovely place. I went in on 1/26/22 and was serviced by Starla who assisted me with picking out the most beautiful wig. I normally dislike wigs because a lot of the times they do not look natural but this one was perfect. The customer service that I was given was beyond awesome & actually amazing as I didn't think that people were this sweet & kind anymore. I will be buying all of my wigs from here (even when I grow my hair back). If you are looking for beautiful wigs & awesome customer service I definitely recommend that you go here. I am a super satisfied customer for life. MeMe Taylor read more

Arrived at the store late March to find it closed - Out of business - They lost their lease...Called the number, still available online or by phone...But: Too expensive, Cheapest Wig is around $1500, to $5,000...We found a good human hair wig in San Bernardino for $195...Plus, A Wig Shopping Experience is best in person, So You can touch it, feel it...The lady who we assumed was the owner on the phone was ok, She emphasized that they use only 'Real European Human Hair'... read more

Great help. Lots of product knowledge professional. Lovely to work with. Highly recommend the Wigwam. I went in to get a cute Kiki wig. I had been there before when i was going through Chemo. Great place. read more

Judy helped me find the perfect wig what a great place I couldn't recommended higher. please ask for Judy , you will be pleased read more

You can often tell what your experience in a store will be like based on your experience on the phone. This absolutely turned out to be true with my visit to Wig-Wam. Georgia was every bit as lovely, helpful and kind in person as she was on the phone. She was very knowledgeable when it comes to choosing the wig that's right for you and goes above and beyond to find you the right one. read more

My friend Gina and I (Marilyn) had a wonderful experience at Wigwam as we were both looking for new looks. We are delighted with the new wigs we bought. Joseph was terrific and so much fun, helping us choose and style our new wigs! This was a fun experience and we look forward to venturing out with our new looks! read more

We were in need of a wig for our Mother who had recently passed away. When we got to the Wig Wam, we were greeted with a friendly smile and all the help we would need to obtain the perfect wig for our Queen. We can't thank Judy enough for helping us in such a difficult time. We highly recommend The Wig Wam and we are certain your experience will be more than exceptional!!! Thank You!! read more

My wife who is preparing for her second chemotherapy treatment went to the Wig Wam where Pamela helped her. Pamela's thoughtfulness and advice were everything anyone going through this difficult time could ask. Among the alternatives my wife chose, Pamela ended up recommending the simplest, least expensive alternative as the best physical and emotional fit for my wife's needs. She also told my wife how to wear and care for the wig, and what to avoid With their great selection, and the fact that they would make and keep an appointment to assure my wife's privacy, the thoughtful service and great advice really was ***** performance. read more

I was looking for a hair piece to wear for.my son's wedding. I am 47 and still feeling young. I wanted an extension pony tail. I found one that is perfect. They had a huge selection and best of all, the ladies working there were so attentive, fun, and sweet. I cant wait to go back for Christmas and buy some more stuff. I never knew how much confidence a hair piece would make me feel. I felt young and beautiful!!! read more

I have been searching for the perfect wig when I walked into the Wigwam. The owner, Judy was so helpful. Her helper, Pam was extremely nice and helpful. I ended up purchasing an outstanding wig. I would highly recommend their services. Linda read more

My mom wanted a wig while we were on vacation in Palm Springs and I googled them and when we got there the associate was fantastic,( sorry I couldn't remember her name), but after getting back to the resort, we went back to buy another one... read more

Came to Palm Springs for a little getaway and found this shop. Wanted to get my mom a new do for her birthday. Georgia was super sweet and helped us find the perfect look. They have a great selection. My mom looks super cute! read more

Great selection of wigs and toppers. Judy was a great help. I had been losing my hair after Covid and wanted something to help camouflage my thin hair on my crown. I didn't want a full wig, Judy found the perfect topper for me. The best investment I ever made. Pricey but worth it. Thank you... read more

My wife needed a wig due to cancer treatment. We went to The Wig Wam and was happy to see all to the samples available. Judy was very helpful. Very good service. read more

I'm fairly new to the topper and wig wearing world, and Judy at Wigwam helped me pick a topper that is so great! It's lightweight and matches perfect. She is very knowledgeable and the store has a great selection. Five stars! read more

Georgi was so helpful. I couldn't find the right color hair piece and she wouldn't give up. She took my new pony tail home to work with putting in more color to match my hair. She was determined and I am very happy! read more

The Wig Wam has been my choice for wigs since 2009. Having been diagnosed with Alopecia, I've worn wigs from the Wig Wam. I appreciate their staff, who gives personalized service, fittings and advice. The store has been recently updated and the displays and merchandise are top notch. read more

I was so happy with the customer service and happy smiling sales assistants that helped me find my wig. Highly recommended.

Rude, unhelpful staff member. No greeting while walking into shop, had a dirty look on her face and bad attitude. Looked us up and down and told us that all wigs start at $199, as if she thought we couldn't afford it. Shop Is old and musty and not impressive, you'd do better going to a Halloween store for your wigs, at least the people are t so rude there.... read more

Having gone through chemotherapy, I was not really up to selecting a wig, but it needed to be done. The staff was very cheerful and accommodating to my daughter, who was selecting all sorts of possibilities for me. Being a first time wig buyer, I left comfortable with my selection and gained some confidence again. I was happy upon returning to the store because they washed, conditioned and styled my wig as per the benefits of the VIP membership, which was honored by the owner. read more

Having never been into a wig store before, I was delighted by the expertise and friendliness of the personnel in the Wig-Wam shop. Judy, Pam, and Darla explained to me about the different types of toppers and wigs and helped me find exactly what is right for my type of hair. read more

Caveat emptor. If you are yelping this shop, then you have read the other reviews. My experience was all that and more. Caveat emptor means buyer beware. read more

My first visit was today and I was very unsure. I have never worn a wig and knew nothing about them. However, Judy took the time to explain about various types of wigs and helped me to find one that I liked. Her guidance let me be confident and happy with my purchase. I will be back for more! read more

We were in town on vacation and we found this Wig store in Palm Desert. We were able to find the perfect Wig for my wife and was hoping that she would be able to have it before Thanksgiving. Since it was not in stock, it had to be shipped and thanks to amazing help from Georgia, she made it happen and my wife was soooo happy. Thank you Georgia and Wig Wam. We will be coming back A+ read more

Terrible customer service. Very ignorant personal, excellent in vaisting your time, particularly one identifying herself as Gerry. Wouldn't recommend this place to anybody ! Zero stars ! read more

I visited on a Saturday, almost 3 pm and found out the shop closed at 3 pm as posted on the door. I spoke with a sales woman and apologized for entering last minute and indicated that Yelp had store hours to close at 4 pm. I was quickly assisted, knew what I wanted and was invited to sit and try on the wigs I chose that matched my needs. The customer service was attentive, kind, and once she knew what I was looking for she sought out similar options. She respected health protocols and stepped away to allow me to style the hair and look at it without my mask. I've been to many wig shops and this is the first one that trusted the customer to take their time to adjust and comb out the wig. It's in investment to spend over $300 on a nice wig and the customer should feel that it's right for them. Thank you wig wam for being a wonderful addition to our community. I'll be back for the customer service and products. read more

Buyer beware. I bought a hair piece that the staff said looked great and you couldn't see edges And that it could be teased. I got home and in good light could absolutely tell it was a hair piece and teasing did nothing. I called immediately and after just three hours wig wam refused to take it back. Wasted $300 because I will never wear it. read more

My mom and I had another pleasant visit wed. It had been awhile since my mom had gone to the shop, she's lives out of town. She wanted a wig she had purchased awhile back, Georgia took the time to look it up for her. She looked at other wigs and we had a very fun and enjoyable visit. W also got to meet the owner. He was very nice and took time to visit with us. I'm sure they well be seeing us again. read more

Had to find a wig post chemo treatment. My daughter found them online. From the second we walked in we were taken care of. Very friendly and knowledgeable staff....thank you Angelica & Georgia. Georgia did alterations/adjustment to my wig immediately and free of charge. The wigs were a bit pricier than I expected, but after researching, they were competitive. But the care and attention to detail you receive from this staff is well worth it. Thank you. Bella & Hasmig Mesrobian read more

Judy was very professional and fun. Good selection of a variety of styles and colors with option to special order. Made my first buy ever to be comfortable and educating. read more

I had nearly given up on my search for a wig because absolutely nothing had ever looked good on me. I took a chance and visited Wig Wam. As soon as I walked through the door, I was warmly welcomed and in no time, Judy had found the perfect wig for me! Will buy a VIP card and get discounts as I continue to make this my "go/to" place for wigs. read more

I went in looking for a hairpiece that would match my hair (which is turning gray and about 10 different colors at present). Gerry, the licensed cosmetologist, and the owner were both most professional, trying to help me find the best product possible. When nothing really matched, including selections from the color board, they recommended that I simply reorder the hair piece I was wearing, even though that deprived them of a sale. Most impressive. read more

I am from the Seattle-area and recently purchased 3 wigs online that needed trimming. I took a chance on having my $600 worth of wigs trimmed by someone I had never met before. I felt confident they could handle it, after learning they have been cutting wigs for 30 yrs, even for Broadway plays! They honored a Yelp deal, made it fun and most importantly did s great job of trimming my 3 wigs. I will definitely go back when in need. read more

I'm really excited about this shop! My friend and I stopped in on a Saturday afternoon just to try on a couple wigs and see if we liked them. When we entered the store, we had a lovely gentleman by the name of Jerry who politely asked us if we needed assistance to please ask...but please do not touch the wigs. I thought to myself uh oh cause I always wanna touch them...my friend had to remind me several times...don't touch! :-) Well we looked and didn't know what we really wanted to try...we were helped out by both Jerry and Jon the owner, who was also very kind and patient with us. Jon actually found the wig I ended up purchasing, but Jerry fit it properly to me and made me love it! My very first wig...I wore it the next day for Mother's day and no one including my husband could believe it was a wig....that's how good these wigs look!! I am pleased with my purchase and feel like I made a couple new friends!! Jerry was such a gentleman and he truly made me feel beautiful...so thank you Jerry for being so great at what you do! Thank you Jon for everything and letting us have a great experience! A++++ Lisa read more

I have lost hair on the top of my head since my husband died. I'm leaving my hair alone and I'm having some fun with wigs! This place has everything. Human hair, Specialty Synthetics made by top designers, toppers, ponies, and more! They are so good and I am pleased with my purchase. There's one I bought that was a mistake but I can play "Whose afraid of Virginia Wolfe in that one! It's fun and yet the more expensive wigs really have done a lot for my heart/ it's so tragic to go thru the caretaking and loss I've experienced I know many others feel the same. So looking good helps some. Any fun is good. So I recommend this! Take your friends! read more

Yvonne and Frankie where just amazing. They were able to take a very emotionally difficult experience that I was not looking forward to and turned it into an enjoyable experience. They were so very knowledgable and compassionate. I will never go anywhere else and will recommend them for sure. read more

Purchased my first wig here, even though I've been there many times with a friend of mine, who's gone there for years. The staff was so friendly and helpful. I really didn't know what I wanted and they were so patient with me. The wig I purchased looks amazing!! I would highly recommend them! read more

I love this place! Bought one and maybe I'll buy two. Brent was fantastic. Highly recommend this store for any of your needs.

Went to this wig place this morning to weigh my hair options for when it gets too chilly to be nearly bald. I am a woman of color who has a buzz cut because I am riddled by diseases and since I know other who have diseases my friends buzzed it for me because I wanted to express solidarity with those who have illnesses and can't grow/or lose hair. Anyway in the meantime, I was wearing a cheap wig one that is blue from a prior Halloween costume; one that albeit I already knew was of the poorest quality. When I asked the manager/owner of the store if he had a wig that was under $100 because of my budget he said that I looked like Ronald McDonald with the one that I have on so no, but that because I am young I will do well in finding a cheaper one at this other place-at DHS (Desert Hot Springs). He said I would 'do well there' after getting in my face, showing me more expensive wigs all the while talking to me in a condescending tone, and after trying to make me feel cheap for simply wanting to get informed on the wigs he had as it is a business; it was my first time ever going to a wig store. I told my mom in Spanish what he said and she asked him if he had a magazine or catalog to take with us so as to have a back up plan and he paused, scanned me up and down and said no. He was lying therefore when people try to claim that racism, sexism, age-ism etc. doesn't exist I will educate them instead of perpetuating the despicable attitude this older man was demonstrating toward me. He definitely lost a potential client today all because of his crappy patriarchal attitude. Was I fuming and on the verge of tears? Why yes I was. Will I apologize for that? Fuck no. Que se vaya a la chingada. End rant. Fin. read more

Very friendly, helpful and wants to make your hair look the best it can. Great experience I would recommend this salon to anyone. The cost is very manageable. Eager to work with you on appointments times. read more