Except for the older woman who "monitors" the children and traumatizes the ones younger then 3 who are monsterous enough to throw one or two of the plastic play balls in the toddler section; it is a great place. Too bad! I had hoped that having a twelve year old, and myself, monitoring the younger children and immediately stopping them from throwing the balls out of the play boxes, as well as picking up the couple that actually got out, would have been most adequate. Unfortunately, what they offer is not even close to being worth having 2 1/2 year old children screamed at while an idiot shakes a finger three inches from their nose. Seriously! My 2 year old child was TRAUMATIZED! She not immediately backed off after being addressed by me (my 12 year old daughter was also shocked and speakless) after I ran to stop the abuse. I am not able in good consicious to return while that abuser works there! I have video (several) and pictures that clearly show that one of my 12 year old twins were constantly monitoring each of my 2 1/2 year olds and that I was almost constantly going back and forth monitoring as well, with an occasional break to sit by my wife. We do not understand what that womans issue was, since the children did nothing significant. They simply got into the boxes with the featherweight balls and threw one or two each, on two occasions, while the 12 year old monitor immediately secured tiny hands and I picked up the balls that got away. Too bad for the owner... but that is exactly what you get when you hire your aunt! Gary Glen Clouse from Sparta, Tennessee. read more