Wigan Post Office is now located inside WHSmith on Standishgate in the town centre, now I usually hate Post Offices which are located inside WHSmith stores which are becoming more and more common now, but this one was a rare example of it done reasonably well.
The staff seemed friendly and happy to help, possibly down to how quiet it was due to the UK lockdown, but I still had to return something so visited here.
The self-service machines are quick and easy to use, although the prospective screens between them could have been managed better, it gives very little room to balance parcels and then actually use the machine, adding more space between the two machines would have been a better idea if they are trying to become more COVID secure.
I would have thought that given WHSmith is open until 5:30 on Saturday's, it would give a chance for the Post Office to open later but it doesn't... I find closing at 12:30 pm to be far too early. They are also closed on a Sunday, but this is pretty common.
The overall area was spacious, clean and rather nice for a Post Office inside a WHSmith, but still it could be better. 3* read more