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    Wig Studio

    4.9 (7 reviews)
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    3 months ago

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    3 months ago

    Was helped almost immediately by the lady in the store and she did try to find something that I could like. I might go back to get one

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    8 months ago

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    3 years ago

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    8 years ago

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    Wigs & Beauty Supply

    Wigs & Beauty Supply

    2.8(13 reviews)
    4.9 miWestern Hills/Ridglea

    Nice people and inventory is always on point. I've never gone in there and not get what I went in…read morefor. Keep up the good work...

    As someone new to the area, one thing I've noticed quickly is how exhausting it feels to walk into…read morecertain businesses and immediately feel stereotyped because of the actions of other people. I spent close to $200 during my visit, yet I was followed around the store and treated with suspicion instead of respect. Every time I asked a question, I felt irritation from staff instead of basic customer service. There's a huge difference between being attentive and making customers feel uncomfortable, and unfortunately this experience leaned heavily toward the latter. What bothered me most is that I watched this happen not only to me, but to loyal customers as well. While I was there, a woman who said she had supported the business for over five years was spoken to dismissively regarding a return policy she already knew by heart. Instead of recognizing and valuing a longtime customer, the interaction felt robotic and disconnected. She even had to remind them that she knew their policies because she had been shopping there for years. That says a lot. Businesses need to understand that not every customer walking through the door should be treated like a potential thief or inconvenience. Customer service is about reading people, building relationships, and creating an environment where customers feel welcomed -- especially repeat customers who are the reason businesses stay open. I eventually had to speak directly to the owner and his wife because I felt they were approaching the wrong person with the wrong assumptions. The experience honestly reinforced something I've been thinking about for a long time: we need more businesses that genuinely understand community, respect, and customer care. This experience motivated me even more to eventually open my own Black-owned business where customers are treated with dignity, products are priced fairly, and people feel seen instead of judged. I don't wish failure on anyone, and I truly hope this business learns to reconnect with the people supporting them. But if you work in a service-oriented industry, then service actually matters. Respect matters. The customer experience matters. People remember how you make them feel long after they leave your store.

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    Wig Studio - wigs - Updated May 2026

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