1. Wicked Nice Caaaz

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Cape Coral, FL

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Wicked Nice Caaaz

3.9 (7 reviews)
Closed • 9:00 am - 6:00 pm

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2 months ago

Best customer service! I love the car selection! I am very pleased with my experience shopping there.

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2 months ago

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7 months ago

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Cape Coral Chrysler Dodge Jeep Ram

Cape Coral Chrysler Dodge Jeep Ram

(162 reviews)

Great experience at Cape Coral Chrysler Dodge Jeep Ram! Everyone was friendly, professional, and…read morehelpful, especially Gaston. The whole process was smooth and stress-free. I really appreciate the great customer service and would definitely recommend them!

October 5, 2026 What good is it to have a SERVICE DEPARTMENT…read moreif it has nobody trained to reinstall a rear view mirror assembly that attaches to the windshield? We have a 2023 Chishler Pacifica. First thing this morning my wife phoned Cape Coral Dodge, etc., and was given a service appointment for 2:00PM today. She appeared for her appointment promptly and was greeted by a service writer. She told the Service Writer about the appointment she had made to have the detached rear view window assembly reinstalled, as the Service Writer watched it hang by wires against the windshield. The AI system that answered the phone, needed to know the reason the problem before it would schedule the appointment. Supposedly, the service writer was unsure whether Service reinstalled review window assemblies, and left my wife to confirm with another person, whether the service could be performed. When the Service Writer returned, he proceeded to tell her to "CALL YOUR INSURANCE COMPANY, THEY WON'T CHARGE YOU ANYTHING, AND HAVE THEM FIX IT". The service writer went on to tell her, "WE DON'T DO THAT WORK". Please note, there was nothing in the windshield that had to be programed. The service should have taken 15 to 20 minutes. In my opinion, If CCCDJR does not have someone trained to reinstall a rearview mirror assembly, I certainly do not think they are skilled enough to even replace a battery. It further is my opinion, that the service writer sent my wife away without completing the task because it would not produce a large enough receipt/bill for them to make a sufficient profit. Anyone in business knows that you do many things that are not necessarily profitable, but it creates NEIGHBORHOOD GOOD WILL. My wife, whose time is a precious as anyone else on a limited schedule, asked, " Why was I given an appointment if the service would not be performed". The Service Writer responded , " Even if you would have spoken to me personally on the phone, I would have told you to bring the car in for us to look at". My wife replied, "If I had been told, I wouldn't have made the appointment. I wouldn't have wasted my time." In conclusion, the mirror will be installed by another local Chisler dealer, who after this, has won back our business. This is the POWER OF AI. May all of you that want to replace AI with human beings, realize that it is a dumb move and people do not appreciate in all situations. In conclusion, I am hopeful that this review is seen by many potential customers before they decide where to make a purchase. Jim P.

CarMax

CarMax

(80 reviews)

Wish I can give 0 stars. I rarely leave negative reviews, but our experience with Jose at CarMax…read moreFt. Myers was incredibly disappointing. My fiancé and I came in ready to purchase a vehicle with a signed PSECU AutoDraft in hand. The only complication was that the co-signer was out of state. We were repeatedly told by Jose that there was "nothing we could do" unless we financed through CarMax. He claimed their e-sign system had been down for a month and insisted our only option was to switch financing. Not wanting to give up our 5% credit union loan without exploring other options, we left and started making calls ourselves. To our surprise, another CarMax location in Naples immediately offered solutions, including remote e-signatures and even FedExing documents if needed. That was incredibly frustrating to hear after being told so definitively that there were no alternatives. It made us feel like our outside financing wasn't being respected and that we were being pushed toward CarMax financing instead. As a pregnant customer trying to secure a safe family vehicle before our baby arrives, this experience added unnecessary stress to an already emotional and time-sensitive purchase. We understand policies exist, but the lack of effort to explore solutions or advocate for us was disappointing. I hope CarMax Ft. Myers better trains its staff on available options for customers using outside financing, because no customer should have to call another location to receive the help and answers they should have been given in the first place.

One of the worst experiences ever at a car dealership. Assistant manager clearly suffering from…read more"small man syndrome" stepped in and killed an opportunity to trade in a really nice vehicle for a truck. Unbelievable that he didn't even bother to check with his GM to try and accommodate me for the transaction. I'll be sure and let everyone I know how horrible the FT MYERS CARMAX treats potential customers.

Wicked Nice Caaaz - usedcardealers - Updated October 2026

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