Repeat customer. Mike and the guys are always straightforward. Their mechanic is a genius, can figure out things most mechanics can't. My go-to local car dealer. read more

Worst car buying experience ever!!! They are bloodsucking con-men who operate like robots! They make it seem like your getting a great deal but once you leave the lot, they'll do anything they can to repossess your vehicle and make some more money off it. If you're desperate for a car, avoid them AT ALL COSTS!!! read more

On Aug. 24, 2022 my husband and I took my Toyota Prius to Simon Says/WICKED NICE CAAAZ on Pondella Rd in Ft Myers because there was a brake light that occasionally popped up on the instrument panel and a funny flapping noise coming from the car as well. We figured it was something minor and wanted to get it fixed. We spoke to the owner, Mike Simons who said to leave the car overnight that he would take a look at it and call me the following day. When he finally called he said he looked at the car and among other things the brakes were bad and needed to be replaced immediately because it was dangerous to drive and quoted me more than $4,000.00 for new brakes. I was shocked as they seemed to work fine and we had no idea that we needed all those things done since I always took my car to the dealer for maintenance and that never came up. We told him we weren't prepared to do that just now but some other time perhaps. He then offered to buy my car for 4 or $5000 but when I said I didn't want to sell, as I knew my car is worth a lot more than that. He got angry and yelled on the phone that nobody around would give me a better price on the repairs because he was the cheapest around, etc. We went to pick up the car and he said we owed him money for looking at the car and then wrote up a bill for what he said was 1.50 hours of labor at $125.00 an hour which totaled $189.69 even though his biz card says his labor rates are $95.00 an hour. However, he didn't do anything to my car, not even an oil change or a real inspection. He held my car hostage as he would not release it until we paid him. Today I took my car to Toyota in Fort Myers and they did a complete multi-point inspection and found that the brakes were fine, all they needed was a BG brake service which is cleaning and new brake fluid, not even new pads! The flapping noise was just from a loose plastic cover under car which they fix & tightened for free. Toyota also checked all the hoses, belts and fluid levels.They changed the oil and filter, did a wheel alignment & rotated the tires, now the car drives like new, total:$674.96 We were ripped off by Simon Says, AKA "Wicked Nice Caaaz", do not deal with these scammers! read more

These guys appear to the very definition of "sleazy used car dealers." The car they described online on their website did not match the description of the actual vehicle. Not even close. Here's what they wrote: "All original paint. No accidents on the CARFAX. Clean interior with a new top and new tires." The first thing I notice is that it has 3 matching tires, and one that didn't match. None of them were new -- they all had considerable wear on them. Then I noticed a paint drip on the driver's side front fender. Original paint doesn't have paint drips. Between that and the missing parts on the driver's side door and ill-fitting trim parts they didn't put back on correctly, it clearly looks like there was an accident -- just not one reported to CARFAX. So I come in ready to deal on this car, since there are some obvious issues (including the overwhelming oil smell from an oil leak in the engine). When confronted with the lies, they explained it was just due to sloppiness on their part. Not sure what they think people are buying cars based on if not the descriptions they publish on their website. They said they couldn't budge on the price, then showed the sleazy "fake" invoice to show "what they paid." They treated me like I was an idiot who didn't have eyes or a brain. No thanks. read more

The only reason that this is even one star is because you have to pick at least one. There is a saying "buyer beware" created for a reason - but it should read "buyer Be Where - anywhere but here". I am a Canadian resident who purchased an 02 Thunderbird from these people and sight unseen. I relied on Matt to give his unbiast professional opinion of the car. That was a mistake. The car was to be impecable and original and clean. The pictures showed it to be so - but they were not of the same car I purchased. The car arrived with ripped seats, defective air bags, repainted, and in pretty bad repair. The airbag being defective stopped me from registering the car in Canada is it was deemend "unsafe" by our Ministry of Transportation. The parts that were needed to repair the car were supposedly sent - but sent to the wrong address - even after Mike was texted with the correct address. I was promised that a new part would be sent - even if they had to pay out of pocket - but when that time came along - it was said "Im not letting him pay for it" "you own the car". Amazing how a thousand miles away and my money safely socked away in thier bank account how things change. The lies become transparent and so does the integrity of the people. More to the point is the lack of integrity and honesty for this pair holds neither in thier demeanour or personality. They are a true representation of the "sleezy car salesman". I can only give my opinion - and try to warn others to keep thier money close to them and to seek an alternative to thier automobile purchasing options. When something seems to good it usually is and they make this more than a saying but a reality and a reality check on life. They make thier money with false promises, false statements, and false representation. I am lucky as the "AS IS" wiaver was excecuted in Canada and the full legal recourse is mine to pursue as the contract has no valid jurisdiction. I would hate to see my American friends and Neighbours fall victim to thier scams and not have the same options. This is just my opinion - but that is based soley upon my experience with them. You be your own judge and jury - but remember that all jury's are composed of more than one - just as the other reviewers have stated thier mishaps. There is strength in numbers.... and if they were above board and honest - there would be no need for this forum and or medium. signed ..... Yellow Tbird owner ....(as stated by the accused) ! read more

Went to this car lot.... great selection of low mileage vehicles staff was pleasant and easy to work with. From the beginning to the end of the sale they make it easy not high pressure sales at all. My wife absolutely loves her new 60000 mile 2012 Toyota Camry. read more

I posted a car for sale on Craigslist. I was bombarded with people calling, making appointments and never showing up, and wanting me to accept monthly payments etc. I experienced a real concern for my safety. I received a call from Mike at Simon Says. Long story short, Mike gave me a very fair price, and I no longer had the stress/concerns of Craigslist. Mike changed my opinion of "used car" salespeople/dealerships. He is an upfront, genuine, first class guy that anyone would consider lucky to have as a friend or neighbor. His knowledge of automobiles is impressive. Mike did what he said he would do, followed through quickly, and treated me with the utmost respect and consideration. I couldn't ask for anything more than I received from this dealership. read more

Warning. This is what happened to me. Called about a car for my daughters 16th birthday. Told them I was driving 5 hours with check in hand please disclose anything wrong with car. Was told needs 2 new tires and has a dent. Arrived to find car covered in dirt and a giant scrape on mirror and on upper door frame, opened car door to have the leather on the door fall off. Should have RAN at that point. Car seemed to run fine, had a dash light on. when asked about that, they said it needed an oil change. Settled on a price that was 450 less than asking. I asked where to get tires due to not wanting to drive 5 hours on bad tires. They could do the tires for 300. so paid 300 for two tires. After car got cleaned up and ready to leave Belts were making a squeaking noise, called out mechanic, said "oh just water on the belt" and sprayed in lubricant. Car made it all the way Home before it BROKE DOWN. Daughter wanted to drive her new Birthday Present, Car wouldn't shift at all and the dash lit up like a Christmas tree. Took to mechanic who told us we drove home with a lugnut missing off a tire. Thanks Dude! glad I didn't die, also needs new sensor 400.00 so car can shift, also leaking oil, needs new gaskets, needs new battery because starter is draining battery, Oh needs new belts and tensioner (that's why it was squeaking), and to top it off The air conditioner stopped blowing cold air. Car was a 2011 BMW with 45000 miles on it. You cannot tell me he didn't know that most of this stuff was wrong with the car when he sold it to me. If they didn't know, then they have really bad mechanics there. When confronted, Owner states, "well it is a used car and you signed 3 papers stating AS IS." so Bottom Like Wicked nice Caaarz, or Simon says ETC. does not stand behind what they sell. OH also states A rated with BBB, go ahead and look that up on your own and see what they say read more

I found my vehicle online and contacted the dealer to negotiate the price. I spoke with both the owner and Matt the sales rep and they were both friendly and clear. Matt was very attentive during negotiations and was willing to work with me to secure the sale. I feel I got a fair price and that the vehicle was accurately represented online. As this was a long distance deal I had to feel confident that it was worth the gamble of flying down to finalize the deal. Matt was very accommodating and picked me up at the airport and brought me to the dealership. It was at this point that the pressure was on to decide and pay. I took it for a test drive and found an issue which they addressed (albeit imperfectly and temporarily....) Matt is fantastic at smoothing things over, down playing your concerns, rushing through equipment checks and minimizing the importance of reading the small print. As it was a Saturday there wasn't many available mechanics open to bring it to to have it checked out and I found out later I would have benefited by doing so. Feeling rushed by circumstances and the fact that several other customers were waiting to work with Matt (there was noone else there to work with customers) I did succumb to finalizing the sale without thoroughly inspecting some aspects of the vehicle. Come to find out, 19 miles down the road, the vehicle had a very old, original, battery which would die if left sitting for more than an hour or two. When I woke up the following morning to begin my 13 hour drive home the battery was dead. I reached out to Matt, he answered but reminded me I bought it "As is" and told me that batteries die when they sit on a hot lot sometimes..... Well, seeing how this vehicle was sitting on their hot lot for weeks (In AUGUST!) you cannot tell me they did not understand that it needed to be replaced because it required being jumped EVERY TIME you started it. Odd that they would spend two hours cleaning under the hood to make it LOOK shiny and new without making sure the customer wouldn't be stranded on the highway on the way home. I contacted them several times about this battery including making a formal request that they pay for it but my request fell on deaf ears...Maybe being a 13 hour drive away they are not counting on me being a repeat customer.... Bummer, it all seemed to begin so well. I definitely WOULD NOT buy anything from these guys sight unseen and would only do so if you have the opportunity to have it checked by an off sight mechanic. read more

The 2 guys who run this show are more deceitful than the lowest of used car dealer and sales employees can get. They are all in when promoting their vehicles, but once the ink dries. . . "sorry, you are on your own." Matt sells the junk, Mike owns the dealership - NOTE the change of name, from Wicked Nice Caaaz, to Simon Says , . . . maybe a new name next month. The vehicle I purchased was told to me to be a very dependable, and great operating vehicle, that it just had some cosmetic issues. I told Matt that I needed it to get me to work, without it breaking down. He assured me that it was a "great" running vehicle, with only some obvious cosmetic defects. . . I said I could deal with cosmetics, I just needed it to be reliable. Well, once the ink dried, I drove the vehicle off the lot and seven - 7 - miles toward home, it died. . . ONLY SEVEN MILES!!! After pushing it off the road into a random driveway, I called Matt, then a friend who was with me, spoke to the mechanic, who said it's probably the battery, . . . so, after a jump start, we got the vehicle 2 more miles home . . . well. . . not only did it have a bad battery, it also had a cracked block, . . . in otherwords, a blown engine (which certified mechanics have told me that the dealership must've been aware, because there was evidence under the hood that the damage had occurred some time ago. After much discussion with the dealership owner (Matt was no longer involved, according to him), I was told that I never should have driven it, and that i was "on your (my) own", and that he was done. So, I highly warn others to not believe a word they say, they have no information or mechanical knowledge of any of the vehicles they sell. . . they sell battered and abused vehicles, and each person - from salesman to mechanic - tell a different story about the same vehicle. I highly discourage anyone who wants a healthy, operating, reliable transportation to go anywhere but here, these guys are snakes. However, if you're looking for a junk car to work on and rebuild, have at it. read more

I just bought a 2002 Toyota Celica with only 30,000 mi. The interior of the car looks brand new. The Carfax checks out. I drove it back to Palm Coast, a trip which took 6 hrs. and the car seems to run great. Mike the owner, was very friendly and made the process easy. That being said, I know that I was not given a good deal on this car. I KNOW i paid too much and received too little for my trade in, but just didn't want the hassle of selling it myself and have been looking for a nice clean low mileage Celica. They DO NOT budge on their pricing and as with the other reviews "let the buyer beware" because they give no guarantees and make you sign a non law suit clause. Mike told us the car needed a rear windshield wiper blade, but we did not want to drive back to the dealership again. We discovered on our way home in a heavy rain storm that not only did it need rear wiper blades, but front as well, which cost us $80.00 to replace, which of course "we're on our own". My opinion is only based on one day of ownership and so far looks like the car is as promised for mechanical and cosmetic appearances. Had the car checked out by my mechanic today. The only problem is the tires - they need to be replaced ASAP, and of course Wicked Nice Caaz will NOT reimburse us or replace the tires. Be VERY careful buying here! read more