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    Why U Buggin’ Pest & Termite Control

    5.0 (1 review)
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    3 months ago

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    Jimmy Hank S.

    Thank You Mr. Newman

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    Ask the Community - Why U Buggin’ Pest & Termite Control

    Orkin

    Orkin

    (2 reviews)

    I sadly had dealings with this company for over a year. It…read morewas great in the beginning. Then apparently there was a change in leadership. I would receive a text message setting up the date and time. On the date of supposed service, I would receive a notification of cancellation and a reschedule date. Then the cycle would repeat itself. Notification, cancellation, reschedule. It became routine. Since I could no longer trust my service to show when they stated, (I still have every text to confirm) I cancelled my service. The very NEXT DAY, I have someone honking at my gate, driving back and forth in front of our property, LITERALLY screaming for someone to open the gate. I notified him (Adam) at that time we had cancelled his service due to their inconsistency and inability to keep a scheduled appointment. He immediately became defensive and rude, talking under his breath. I thanked him for his input, asked him to leave, and went back to working outside. He remained at my gate for an additional 10-15 minutes. The next day their monthly charge came out of my bank account. I notified the company and awaited a call. I never received the call so after a week I called the 800 number. The phone representative was very polite and notified me that a manager from the Tallahassee office would be calling me. It did not happen. So, another week went by, and I called the local office. At that time, I was notified that I would not receive my funds back as the outside of my house was treated. I asked if the company had a policy around gates and locks, I was then informed yes, if the gate is closed, they do not trespass. At that moment I reiterated that my gate is ALWAYS closed and is ALWAYS locked and that is why EVERY time they messaged, someone had to stay home for a service that was not rendered. At 80+$ for quarterly treatment I did not receive. LONG STORY SHORT.... They billed me for service I never received. In my eyes that is THEFT!! The "Manager" never called nor emailed. He apparently told his secretary, that my address had been serviced and I would not see a return. They proved they would not enter without me opening the gate and I also have cameras to prove they were never here. Currently the management in Tallahassee has no integrity, no customer service, and no problem with theft. IN NO WAY WILL I EVER recommend, refer, or speak kindly of the current Orkin business in Tallahassee. They have apparently forgotten they are NOT the only bug treatment business in town.

    Used one year but there is no notification and I always absent. They didn't treat inside…read more I see webs and spiders inside house. Wasted money.

    Paul's Termite and Pest Control - All the wasp and spiders go up in there and you can hear them at night the wasps. They eliminate the problem and filled the gaps with foam.

    Paul's Termite and Pest Control

    (15 reviews)

    DO NOT USE THIS COMPANY!!!…read more This was probably one of the worst and unprofessional situations I've ever dealt with a company. We called Paul's to come out and perform pest control services on our house and property. First, I called and spoke to someone after trying to call maybe three or four times on different days and spoke to a woman and she asked me a few questions. They ask you about where you want services, square footage of the home, and if there were any current problems we were having in the home that they would have to treat right away. So I answered those questions and those were the only questions they had. I was upfront with her about a current issue we were having with a certain bug and all she replied with was that she would let the guy know. No explanation of any type of bugs, or specialty circumstances that would be more cost or anything like that. She explained to me it would be $150 for the initial treatment and the inspection and then it would be $40 a month going forward. I said send over the contract and she emailed it. We signed the contract And sent it back to them. After they get the signed contract the guy calls you to set up the initial treatment and inspection. They charged our account $150. The gentleman comes out to do the inspection and seemed very knowledgeable. We had a great conversation. We got talking about the house and issues we were worried about having in the future and what their services would provide. Just a reminder, we've already paid the 150 and we've already signed a CONTRACT with them. After he did his inspection, he explained that due to the number of rooms, areas bugs could get in, and the current issue we were having that the cost would not be honored for the $150. I explained to him none of this was brought to my attention. He told me straight from the company's mouth that they're supposed to tell you these things over the phone and the calls are recorded. So he said he was going to go back and talk to his manager and come back in and let me know. Now I'm frustrated because he's trying to explain that the money we paid and the contract we signed was not going to be honored. He comes back in and I'm expecting either a slight increase or him to say we're going to go ahead and move forward with what we agreed on since you signed a contract and the agreement with our company. I was shocked when he came back inside and said again, due to the number of rooms, the current issues we were having, and the areas bugs could get in, the price would be a lot higher. He even told me I should go with another company and said he would charge me around $500.00. When I explained that none of this was told to me and I signed a contract and agreement with their company and they gave me the price with my signature based on the information they required, all he could say was "I understand". I honestly don't know how they have any customers. Good luck, please stay away from them and save you some money and headache.

    Paid hundreds of dollars to exterminate attic rats. Their 'treatment' went on TWO YEARS with NO…read moreRESULTS. Fired them, went on Amazon, found a poison and the rats were gone in 10 days!!! Then.... got a bill for their termite 'service' at my store. Though they hadn't shown up and placed new traps for over a year, THEY CHARGED ME FOR A YEAR! These people are inept.

    Why U Buggin’ Pest & Termite Control - pest_control - Updated May 2026

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