I wanted to do business with a locally owned company, because the last one I worked with was local…read moreand I liked it. After contacting a few different pest control companies I found Capital City. I like that Travis, the owner called me and said he'd be doing the initial appointment, himself. I had read the information he wrote about his business and why he started it on Yelp and in dealing with him personally I found things to be as he described them. He was personable and took the time to explain about the type of insects in our area and what's involved in keeping them away. I believe Capital City's prices are fair. You don't have to pay for corporate overhead, so you catch a break that way but they aren't low-ball where you know thr pest control person can only spend 5 minutes with you because they have so see tons of people to make a living.

They are terrific! They came out right away and took care of our issues. They were prompt and took…read morecare of our needs. They gave us a great price to take care of our problems. Looking forward to working with them.

I had never used pest control service before, but Tyler helped me understand the services I needed…read moreand made it easy to sign service documents online. David visited my home to provide the initial service. He was quick and efficient, but took the time to explain what he was doing and let me know what to expect. It was an easy transaction!

Native was fabulous and their response time was almost immediate. I called around 11am about a…read moreroach infestation and they had someone out to my apartment by 1pm! David was amazing and knowledgeable about the pest control and he was very thorough in his visit. I would highly recommend this company as they are efficient and effective! Thank you David!

I sadly had dealings with this company for over a year. It…read morewas great in the beginning. Then apparently there was a change in leadership. I would receive a text message setting up the date and time. On the date of supposed service, I would receive a notification of cancellation and a reschedule date. Then the cycle would repeat itself. Notification, cancellation, reschedule. It became routine. Since I could no longer trust my service to show when they stated, (I still have every text to confirm) I cancelled my service. The very NEXT DAY, I have someone honking at my gate, driving back and forth in front of our property, LITERALLY screaming for someone to open the gate. I notified him (Adam) at that time we had cancelled his service due to their inconsistency and inability to keep a scheduled appointment. He immediately became defensive and rude, talking under his breath. I thanked him for his input, asked him to leave, and went back to working outside. He remained at my gate for an additional 10-15 minutes. The next day their monthly charge came out of my bank account. I notified the company and awaited a call. I never received the call so after a week I called the 800 number. The phone representative was very polite and notified me that a manager from the Tallahassee office would be calling me. It did not happen. So, another week went by, and I called the local office. At that time, I was notified that I would not receive my funds back as the outside of my house was treated. I asked if the company had a policy around gates and locks, I was then informed yes, if the gate is closed, they do not trespass. At that moment I reiterated that my gate is ALWAYS closed and is ALWAYS locked and that is why EVERY time they messaged, someone had to stay home for a service that was not rendered. At 80+$ for quarterly treatment I did not receive. LONG STORY SHORT.... They billed me for service I never received. In my eyes that is THEFT!! The "Manager" never called nor emailed. He apparently told his secretary, that my address had been serviced and I would not see a return. They proved they would not enter without me opening the gate and I also have cameras to prove they were never here. Currently the management in Tallahassee has no integrity, no customer service, and no problem with theft. IN NO WAY WILL I EVER recommend, refer, or speak kindly of the current Orkin business in Tallahassee. They have apparently forgotten they are NOT the only bug treatment business in town.

Used one year but there is no notification and I always absent. They didn't treat inside…read more I see webs and spiders inside house. Wasted money.

A slogan that I have come to believe is that " your company is only as good as your best employees…read more". In my opinion, one of your best employees is Abraham Smith. His knowledge, efficiency, professionalism and enthusiasm is outstanding. He's very good at what he does and brings great results. I hope he's recognized for this . He's a valuable asset to your organization. Tell him thanks again. Very satisfied customer, Marc A. Vann

DO NOT USE THIS COMPANY!!!…read more This was probably one of the worst and unprofessional situations I've ever dealt with a company. We called Paul's to come out and perform pest control services on our house and property. First, I called and spoke to someone after trying to call maybe three or four times on different days and spoke to a woman and she asked me a few questions. They ask you about where you want services, square footage of the home, and if there were any current problems we were having in the home that they would have to treat right away. So I answered those questions and those were the only questions they had. I was upfront with her about a current issue we were having with a certain bug and all she replied with was that she would let the guy know. No explanation of any type of bugs, or specialty circumstances that would be more cost or anything like that. She explained to me it would be $150 for the initial treatment and the inspection and then it would be $40 a month going forward. I said send over the contract and she emailed it. We signed the contract And sent it back to them. After they get the signed contract the guy calls you to set up the initial treatment and inspection. They charged our account $150. The gentleman comes out to do the inspection and seemed very knowledgeable. We had a great conversation. We got talking about the house and issues we were worried about having in the future and what their services would provide. Just a reminder, we've already paid the 150 and we've already signed a CONTRACT with them. After he did his inspection, he explained that due to the number of rooms, areas bugs could get in, and the current issue we were having that the cost would not be honored for the $150. I explained to him none of this was brought to my attention. He told me straight from the company's mouth that they're supposed to tell you these things over the phone and the calls are recorded. So he said he was going to go back and talk to his manager and come back in and let me know. Now I'm frustrated because he's trying to explain that the money we paid and the contract we signed was not going to be honored. He comes back in and I'm expecting either a slight increase or him to say we're going to go ahead and move forward with what we agreed on since you signed a contract and the agreement with our company. I was shocked when he came back inside and said again, due to the number of rooms, the current issues we were having, and the areas bugs could get in, the price would be a lot higher. He even told me I should go with another company and said he would charge me around $500.00. When I explained that none of this was told to me and I signed a contract and agreement with their company and they gave me the price with my signature based on the information they required, all he could say was "I understand". I honestly don't know how they have any customers. Good luck, please stay away from them and save you some money and headache.

Paid hundreds of dollars to exterminate attic rats. Their 'treatment' went on TWO YEARS with NO…read moreRESULTS. Fired them, went on Amazon, found a poison and the rats were gone in 10 days!!! Then.... got a bill for their termite 'service' at my store. Though they hadn't shown up and placed new traps for over a year, THEY CHARGED ME FOR A YEAR! These people are inept.

Rock solid is by far my favorite pest control company in Tallahassee. It's ran by Mr. Roger Whitt…read more I recently experienced roaches for my first time. I moved into a home and had the pleasure of fixing up this home and finding an infestation of roaches, Mr. Whitt sent one of his technicians out and they had the problem under control with in an hour. This was just my most recent experience, I can remember Mr. Whitt himself coming out to my house years ago with his dog Lucky. He always provides such great value to his work. I love rock solid.

They are effecient and show up when they tell you they will. Their staff is super friendly as…read morewell. Have been using them for several years and have no plans to change Lulu M.

I paid for a one-time service to treat an ant problem. Scheduling was easy and the tech (Zack) that…read morecame to the house was polite and efficient. When some further ant activity was noticed, James came back and took the time and effort to investigate where they were coming from, and to treat and retreat necessary areas. He took a lot of time to make sure the problem was found and he was able to tell me specifically where they were coming from. I really appreciated the call back from James and the personal attention he gave to my specific situation. I feel good about using Truly Nolen Tallahassee pest services again.

I absolutely love the service I received from Steve. We had a relatively bad case of roaches and…read morenow I don't see any. This is an amazing service.

I had someone come out to my house to do work. They were highly inappropriate. If you use this…read morecompany (which I cannot recommend), do not leave a woman alone to deal with them.

I had a great experience with this company, from start to end…read more I came home from an extended trip to find a bunch of small, blank insects in the kitchen and dining room- I had no idea what they were and tried some home remedies, but no avail. I sent online inquiries to a couple of exterminators in Tallahassee, and Arrow was the first to call back. I explained the situation, and had someone scheduled in a few days. The exterminator came (wore a mask too, even though it was not necessary), identified the insects as sugar ants, and put some poisonous (not toxic) bait in my kitchen and sprayed the outside of the house. What puts them above and beyond was that I had to call them a week later because the ants did not go away, so the same exterminator came back and put more bait around; this second go-around did the trick. This was at no additional cost, which was so great. The customer service from the start to finish was outstanding, and the price was very reasonable as well. I hope I do not have to call them again, but if I do have pests I will be sure to call them!

The manager at Florida Pest Control listened to our concerns and came up with remedies that made us…read morehappy! Thanks to Brian Danner for his kind attention.

If I could give a zero star, I will!!!! Worst company ever!…read morestay away from this company. The only reason I/m with them is that I made a big mistake to have my termite plan with them and now I am stuck. They still sent me invoices asking for services they never provided. The biggest scam in the town!!!!

Highly recommend Florida Bug.Control. Very punctual, honest, flexible and affordable. I had a…read morehorrible ant problem and they came out immediately. Rene has been very informative and always takes his time when he comes out. Very thorough!!!!

From the owner: Florida Bug Control is a family owned and operated pest control company with years of experience…read moreand training. We focus on providing the highest quality training to our pest control professionals, which means we provide our customers with some of the best pest and bug control services around We offer services for more than 85 types of pests and bugs, ranging from rodents to scorpions. We also offer Lawn Care services in Florida to ensure your yard is always looking beautiful, and air filter services to keep your home safe and healthy.