My family has been seeing Achtermann Chiropractic for a few years now. Dr. Karen has been…read moresuccessful in treating my husband's back injury without stringing him along with unnecessary ongoing treatments that Chiro's tend to get a bad reputation for. For myself, I had fallen while mountain biking and had upper back/shoulder pain about two years ago. Dr. Karen was able to adjust me in one visit and I was pain free. For this part of the review, 5 stars! (I don't think google reviews allow actual prices, therefore I did not include in my review). Recently, I scheduled an acupuncture visit which is advertised for a certain price on their website. No where on the website delineates extra fees or gave me an indication that I needed to inquire about extra fees. When I went in for my visit, I was early and waited patiently as Dr. Karen was running behind. Once the visit was completed, I went to pay the advertised price on the website and was surprised that the cost was actually 27% higher than advertised. When I asked the front desk about the advertised price versus the price I was asked to pay, I was told I was being charged for a "problem area" - which did not make a lot of sense to me because why other would one have acupuncture other than a problem? Therefore, I asked for Dr. Karen to call me when she had time. I also sent an email to Dr. Karen expressing my concern and requested a refund for the over charge. Later that afternoon, I received a text from the front desk, not a call from Dr. Karen, and changed the reason for the charge from it being a problem area to a "re-examination fee" because I had not been seen in their office in the last year. I responded to the front desk and requested to speak Dr. Karen. I also emailed Dr. Karen (once more since the description of the charge had now changed). Dr. Karen emailed me back and explained that the questions she asked me at the beginning of the acupuncture session were the reason "re-examination" and therefore I incurred the 27% upcharge (fee). She explained that if I have not been seen in the last six months, any patient would receive this fee. She acknowledged this type of fee is not mentioned on their website and that I should of asked her prior to my appointment for the cost. I have not been able to find these types of fees mentioned on the website or promotional emails that are sent out for services. Further, I am disappointed that as a patient I am being charged for being asked medically necessary questions for a treatment. These types of questions I was asked at my appointment would of needed to be asked whether I saw Dr. Karen consistently once a month, or six years ago. As a customer, I believe it is a reasonable expectation for costs/fees of services be advertised in such a way on a business website or promotional email that the customer knows what is expected of them to pay. If the business is not able to advertise such costs/fees, I think it is reasonable for the customer to expect to be notified of additional costs/fees not otherwise mentioned prior to their service. For this part of the review, 2 stars

Dr. Karen has been very, let me rephrase that, exceptionally helpful. I was told by my primary care…read moredoctor and another chiropractor that my sciatic nerve pain would not ever go away. I have to say they were wrong, at least to this point anyways. After about three or four visits, I no longer have pain, I mean like at all, I can finally ride in the car again without even a though of shifting my weight around due to pain. Dr. Karen does a very professional job, and has taken excellent care of me. The shop is a pleasant space and I really appreciate the ice and heat therapy after my adjustments. This place truly deserves 5 stars.

Eric is the best PT I have ever had! He helped me play sports again and be pain free! He is such a…read morewonderful man! Go check him out if you are in need of someone!

This place is amazing! Setting up an appointment is easy and the lady at the front is very friendly…read morewith positive energy. The facility is nice and has a clean waiting area. I came in with neuro-muscular pain and met with Dr. Wes. He's very friendly, knowledgeable, and has empathy! He addressed my concerns and provided physical therapy/ corrective exercise in a professional and honest way. He gave me all the tools that I need for recovery and have felt amazing just a few days later. I highly recommend this place if you are in any type of pain. They will do their best to help you.

This is an update. I called to schedule another appointment. If you read my original review, you…read moreknow that I gave Be Well the benefit of the doubt, that 1/2 hour wasn't long enough for me to give a thorough review, and that I would try them again. I was even willing to try the same therapist again. Well, when I called, I was put on hold, then the manager came on and said that the owner was refusing to let me come back! She "didn't think they could help me." When I was physically there, everyone, including me, was cordial. The employees were helpful. In no way did I expect that I'd be refused service now. All I can point to is that I wrote a 4-star instead of a 5-star review here on Yelp. I will have to report back to my longtime chiropractor that he might want to reconsider sending people there. He might agree, or he might not. That will be up to him. It's too bad this owner doesn't allow for less-than-perfect experiences. A good clinic of this type, which, until my call, I thought this was, might just try to find a better fit for the clients' needs rather than banning them. So, if you decide to go here, be careful.

I'm definitely not the type to write a review, but Karyssa is freaking amazing. She is ridiculously…read moregood at what she does. I got rear ended by a semi 3 months ago and the highlight of my week is seeing her! 10/10 experience. Couldn't recommend enough.

Seriously some of the best people to be serviced by. Their customer service is awesome and they're…read moregreat at what they do. My wife goes regularly to be adjusted and loves it. I go less but have less of a need than she does. My last trip I had a rib out of place and they got me back together

Dr. Cindie and staff are AMAZING! I have been seeing a…read moreChiropractor off and on for a few years now and have found I need to stick with Dr. Cindie to keep my body happy. She asks how you're feeling and really listens to what you have to say. Really helping you feel better, as close to 100% as you might be able to get that day : ) Julianne is at the front desk and is always so pleasant! As well as the massage therapist; I usually see Seth when I go in. Just like Dr. Cindie, he really makes me feel like he does care about my body and how I'm feeling. Taking a little more time if needed on days my back is tighter. They all really make you feel like you are getting the care you need by people who care about making your body feel better! I recommend Divine Spine whenever possible!

I went to the Chiropractoc Center of Erie several times seeking relief for some shoulder/neck pain…read more I could tell that my pain was diminishing after a few appointments with Dr. Bemis. That alone would rate the Center a five-star review. But, I want to specifically praise Valeria, a women who works in their billing department. After several visits, Valeria let me know that there was a problem with my insurance. She dug into the problem and figured out what was going on. When my insurance wouldn't pay, Valeria looked for several different ways to try to fix the problem. She kept her professionalism when the woman who actually caused the problem spoke to her in a rude, demeaning way. Thank you for your outstanding help, Valeria!

The service was excellent; however, SIX months after my last appointment, I received a call stating…read morethat I needed to pay $20 for an apparent missed appointment. Going back, I never made a follow-up appointment but was still charged (I'm guessing they needed the money). Beware that this may happen to you, and make sure there are no "missing appointments." Won't be going back.

Great place! Had a lingering pain in my upper back for a couple of weeks that just seemed to keep…read moregetting worse- Couldn't take it anymore and needed to see someone immediately. These guys were able to fit me in the same day, the doc gave a very light adjustment and all pain (minus some muscle soreness) vanished immediately. Highly recommended. Very easy sign-up process and great results!

Doctor is awesome, caring, smart, uses cutting edge techniques for ever expanding treatments…read more Office staff is very helpful and knowledgeable. I was so impressed. My husband has been treated for several weeks and is showing great improvement for cognitive decline using a new treatment. This is truly a wellness center.

Dr. Jessica is the best. I went to her with a debilitating crick in my neck that wouldn't go away…read moreafter two months, and she worked diligently to get it to subside, using a variety of techniques. I am eternally grateful! Both her and Maryam, Dr. Jessica's right-hand woman, are super-friendly and now feel like part of our extended family. It's a joy to see them each week. Highly recommend!

I wish I could tell my past self to avoid this practice at all cost…read more I was in a severe car accident, was desperate to feel better and was hoping chiropractic care was going to be what helped me. Since I had many other therapies to help with my body, I was hoping these guys would accept my insurance (yay for meeting 3 deductibles in 2 years). When I called they informed me they DO NOT take insurance, which is fine. I still decided to try it out because I wanted to feel better, no matter the cost. Upon my first appointment Dr.Jess (and the following months) was so kind and interested I my accident. So much to the fact, she would ask if I had a lawyer... If my car insurance was giving me money in the time being (since it was the other persons fault)... If I saw a neurologist.. I continued to see her, as I did feel better initially. I told her I wasn't comfortable with manual neck manipulation (cracking my neck with her hands) and she would use the gun on me instead. A few times she forgot, which was terrifying. Fast forward to the "end" of my treatment. AKA me finding another chiropractor who was gentle and less of the "your body went this was going 50 MPH, so we need to put it back with the same force". My bill was TRIPLE THE AMOUNT.. Why you ask? Because I got the "insurance rate" "Oh, but I thought you didn't accept insurance?" "Well since you're insurance gave you money, and you have an automotive insurance claim pending, you get the insurance pricing" Please please please avoid at all costs if you were in a MVA. I should've seen the dollar signs in her eyes when she seemed to care more about what was going on in my world financially than in my body. My adjustments took less time than our conversations. On a side note.. Nora, her assistant, is the sweetest woman to walk the earth.

A very great crew of people who are very consistent, and get the job done very greatly…read more One thing that sticks out for me is I had to battle United Healthcare, and Dani helped me every step of the way. In the end the bill got covered by United Healthcare. Thank God, and thank you for the help!

Dr. Walker and his staff are so kind and professional. He is my go to guy for dealing with my…read morechronic pain. He works with fabulous massage therapists, does laser therapy, and can provide custom orthotics as well. He is AMAZING and I can't recommend him enough!