As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

Prompt cheerful assistance with a job I just can't do myself. Grateful for the help of Ms Hembreeread more

From the owner: Steven L Hembree CPA is a professional accounting firm based in Maryville, TN, specializing in…read moreproviding a range of financial services to individuals and businesses

LOVE INTEGRITY! They are great to work with. Diana Mockus…read moreworks tirelessly to make sure all paperwork is done on time and correctly.

From the owner: Small Business is our specialty. Whether you need assistance with setting up your business,…read moremonthly bookkeeping, payroll processing, or simply wish to hand your taxes off to a professional - we can assist. We are dedicated to passionate small business owners, providing them with targeted solutions to fit their needs. New clients are always welcome and we would love to earn your business. No appointment is necessary.

I highly recommend these guys to do your taxes and answer any questions you might have about…read morefinances. The most friendly people and super knowledgeable. We've used them, my parents have used them, my in-laws have used them, and everyone has left feeling confident.

This is a warning to any one looking for an accountable CPA don't look here…read more I worked with them for 4 years, every year I found a error in the work and needed to have it redone. Than the Icing on the cake was they forgot to to push the button and submit my taxes after I had fully paid them too. The next year in spring the IRS charged me for not submitting my taxes from the prior year. Huge surprise, I had copies, I had proof, I had none my part but Leblanc & Chandler had not done theirs !! This took me 1.5 years to work out and correct with many fines to me. Not once did Leblanc and Chandler ever offer to connect with the IRS to admit the error they had made. I had to work with another CPA at a large cost to me over the 1.5 years it took to get it all straighten out, all the while collecting interest on the problem and the IRS never takes back interest even if your in the right!! $400.00 of interest!!! To top it off this arrogant careless man never once contacted me personally to apologize for the there lack of follow through which started the whole issue!! By all means look else where this is something NO ONE wants to go through!

Joe has done our taxes for two years now. He is extremely prompt and always pleasant. He uses a…read moretight interface system which makes transferring docs and communicating easy. We'd highly recommend him.

Trusted, Responsive, and Highly Efficient!!…read more I had an outstanding experience working with Joe Bedford at Your Back Office Tax & Advisory. From the start, Joe was incredibly responsive to my initial inquiry and got everything moving quickly. My tax situation wasn't simple -- it included multi-state income, a pension, W-2 income, and investment income -- and Joe handled it seamlessly. He completed everything accurately and efficiently, and made the entire process feel straightforward. What really stood out was how clearly he explained key decisions and next steps, which gave me a lot of confidence throughout. He's organized, professional, and easy to work with. If you're looking for a knowledgeable and reliable tax professional who delivers both speed and precision, I highly recommend Joe and Your Back Office Tax & Advisory.