we purchased a car from north west autos the experience was pleasant and easy going but also they…read moreinsisted on relative checks which put me at ease the whole experience was great and I would recommend

DO NOT BUY A CAR FROM NW AUTOS Purchasing a car from NW…read moreAutos in 2024 has genuinely been one of the worst and most stressful experiences of my entire life. Sounds dramatic but sadly true. Purchased an Audi A5 for nearly £9k in July 2024, drove it back to my home in NI and within 3 weeks, the engine light came on and car lost acceleration/went into limp mode. Absolutely no help from NW Autos whatsoever when I reported it immediately, said they can't help me unless I get the car back over for them to take a look and directed me to a useless warranty I purchased through my finance company. Laughable whenever I can legally reject the car within the first 30 days should a mechanical issue arise. Long story short, after getting a local mechanic to diagnose the faults with the car (which included turbo issues, cracked suspension bushes, faulty brake pads/discs despite a recent "MOT" on the car), he also said that the car had been in a collision as there was underlying damage to the sill of the car and the repair to this damage (done by NW Autos presumably) was starting to come away. NW Autos are not just unreliable and incompetent, they are a fraudulent business. They've committed fraud by misrepresentation. After fighting for 8 months with my finance company and reports to both the Financial Ombudsman and the Motor Ombudsman, my complaint was finally upheld by the Financial Ombudsman and I was able to get a full refund + compensation from my finance company who also came and took the car away. NW Autos, asleep at the wheel, did absolutely nothing to help me despite selling me a dud. Radio silence the entire time. Just to add, when I purchased the car in July 2024, NW Autos were accredited by the Motor Ombudsman which holds them to account and can potentially fine them should a customer complain. Months into my complaint, the Motor Ombudsman told me that NW Autos removed their accreditation despite NW Autos having over 40 individual customer complaints. DO NOT be fooled by the overwhelmingly positive reviews on Google - after a few days of purchasing the car, a lady phoned me to actively encourage me to leave a positive review on the internet. Very conveniently timed just before any potential issues arise would you say? I CANNOT WAIT to receive a passive aggressive response to my review where they will attempt to discredit my complaint and pass the buck on to me the customer as they have done with all other negative reviews/victims of their fraudulent activity. They are so dodgy, I implore anyone to think twice before buying a car from these cowboys because if anything goes wrong (which it will), you are on your own. AVOID. AVOID. AVOID.

I recently bought a car from SL Motors and was assured when I bought it that it had had a new…read morewaterpump and cambelt fitted. 3 weeks later the waterpump went and also needed a new cambelt and headgasket. SL Motors insisted i had the work done at a garage in Blackburn and I had to cover the recovery cost. All work done at a cost of over £1100 and they offered to pay £300 towards the cost. I was told if i didn't like it take us to court, we are not worried we have been to court loads of times. I wouldn't touch SL Motors with a bargepole, absolutely dreadfull.

Purchased a vehicle from SL MOTORS Blackburn five months ago. My experiences: (EGR - Fault Codes,…read moreAnti Shudder Valve - Flap would not open or close, Maf Sensor - Fault Codes, Injector No. 1 - Destructive Idling, Injector No. 4 - Destructive Idling, ECU Connection - LIMP Mode Three to four times a day, Dual Mass Flywheel and Clutch - Clutch was 50% remaining Flywheel was virtually destroyed, Parking Brake - Motors would not disengage) Parts were fitted by VASSTECH all was eventually working until today engine had seized due to oil starvation that was missed due to a faulty Oil Pressure Sensor. SL MOTORS did offer me Momentum Warranty who paid for Injector No. 1 but stated the rest was wear and tear from myself. SL MOTORS - No MOT certificate provided Timing Belt Change or Service their response "I dunno, maybe?" £5000 slowly developed into £8000

brought a van from these guys in may have been in contact on a few occasions…read more now can not get hold of anyone there was nothing wrong with the van for the money i paid was a great little run-around the issue is the after sales completely ignoring calls . I pay for and still have not received my 2 years warrantee i have tried and tried to be diplomatic about this by it has now going thru small claims i hope this wakes everyone up has to who you are dealing with

From the owner: Welcome to Haslingden Car Sales We stock vehicles from many…read moreof the most of the popular brands in the UK and all of our vehicles are checked and ready to drive away. Most vehicles are sold with a 3 or 6 Month Warranty.

Cash on the spot for my car after the road tax had expired. Came and collected too. Totally fuss…read morefree.

Walked onto the forecourt and after being immediately pounced on by a sales guy who went straight…read moreinto the spiel, I said I wasn't looking for anything in particular (although I was actually) but that I'd give him a shout if I needed anything. He didn't shut up or leave me alone for a minute, badgering and questioning, following me as I walked round and launching into a full speech about each car I passed. After another three requests that he leave me alone, he reluctantly went inside and then watched my every move through the glass of the shop floor window, along with two other sales guys who kept bobbing their heads round the side of the desks to see which car I was looking at. I turned round and walked straight back out again, having not actually looked at any of the cars I'd quite liked from a distance. So that's it. This place may have great deals and mint cars that run forever but I wouldn't know because I'll never again go anywhere near the place.

The car was suppose to come with MOT which wasn't even done ! The owner took my £200 deposit and he…read moretold me to go down on Saturday to get the car but ignored my phone calls/ texts all day! The other employees at M&S motors were useless and would not deal with the matter. The owner knew I desperately needed a car by Monday yet ignored me all weekend and did not let me get the car as he promised! therefore i purchased another vehicle and have been asking for my deposit back due to them letting me down and ignoring me and now they won't give me my deposit back ! STAY AWAY! THE OWNER IS RUDE AND IGNORANT. HE WILL TRICK YOU TO TAKE DEPOSIT AND THEN IGNORE YOU!!

I have bought three cars in the last 2 years from Ali and his team at Master cars Blackburn and…read morehave been delighted with all of them trouble free motoring and great value motoring keep up the great work guys kind regards one very happy customer