We have contracted for monthly service by this company for my home in Tallahassee for about a year…read more In the summer of 2026 we noticed a problem with ants in our kitchen. After we called about it the company almost immediately dispatched Jennifer, who solved our problem. I appreciate the service, especially that of Jennifer.

I had never used pest control service before, but Tyler helped me understand the services I needed…read moreand made it easy to sign service documents online. David visited my home to provide the initial service. He was quick and efficient, but took the time to explain what he was doing and let me know what to expect. It was an easy transaction!

I had been a customer since around 2019 or 2020. was very satisfied with services.last month the…read moreowner Jerry Davis who also is a pastor at Christian covenant in grand Ridge Florida had some kind of tiff at his church and because I am friends with those involved Jerry Davis has decided not to notify me or any of my other family or neighbours that he no longer will be servicing our homes. I have sent emails to his business. He doesn't respond and doesn't have the decency to tell his customers that he's left Marianna Florida and moved to Chipley Fl. A very childish and person trying to run a business.. Doesn't deserve a star

Very nice folks to deal with and very helpful. Called and scheduled a same day visit-very…read moreresponsive!

They may not like me saying this, but they gave me excellent advice over the phone. They told me…read morewhat to look for and said if I found real evidence of termites after opening the wooden window sill, to call back. If I have a need in the future, I would not call anyone else.

Very well mannered technician from Spears. Explained what he would do and then he did it. First…read moretreatment is 5 days old and and is doing what its supposed to...kill ants. Very Happy so far.

***DO NOT USE THIS COMPANY*** Absolutely horrible company to do business with. Only reason I gave…read morethem one star on rating is because zero stars wasn't an option. Nobody ever answers the phone, they show up whenever they want to, and bill the same price of $80/month even though they never get to treat the inside of my home since they always show up when I'm not there. Still waiting for a call back right now, I have called every local and corporate number I can find multiple times and still have not gotten a response.

I called last week and made an appoint for pest control services this week at my rental condo with…read morean arrival time of 8am to 10am. I called at about 930am on the day of service to confirm the appointment, and the appointment was confirmed again at that time. I was told that I would get a call when the technician was on the way. Later that day after no call from Orkin and no pest control services, I called Orkin again and was told that my appointment was not communicated to the local office - with no apology. The next day (Wednesday) after no return call from a manager, I received a text stating that my service was now scheduled on Friday - in two days. So I called Orkin again to discuss the fact that nobody had returned my call and that the Friday appointment was scheduled without anyone talking to me. On this call I asked that a manager call me before the service technician arrived on Friday. But nobody from Orkin returned my call. The service technician who performed the service on Friday was very nice, and when I told him my story, he called the Orkin phone number. We talked to another Orkin rep who told me that if a manager didn't call me back today I should escalate my concerns. Nobody from Orkin called back, so I called Orkin again. After talking to someone, they told me I needed to talk to the branch manager. I waited on hold while that person attempted to connect me with the branch manager. After waiting for ten minutes, I was connected to voicemail. I was not going to give up, so I called Orkin again, and once again, I'm waiting on a call from a higher up. We will see if I get a call, Orkin is a pest! Don't let this pest invade your home if they even show up. - -

I wanted to do business with a locally owned company, because the last one I worked with was local…read moreand I liked it. After contacting a few different pest control companies I found Capital City. I like that Travis, the owner called me and said he'd be doing the initial appointment, himself. I had read the information he wrote about his business and why he started it on Yelp and in dealing with him personally I found things to be as he described them. He was personable and took the time to explain about the type of insects in our area and what's involved in keeping them away. I believe Capital City's prices are fair. You don't have to pay for corporate overhead, so you catch a break that way but they aren't low-ball where you know thr pest control person can only spend 5 minutes with you because they have so see tons of people to make a living.

They are terrific! They came out right away and took care of our issues. They were prompt and took…read morecare of our needs. They gave us a great price to take care of our problems. Looking forward to working with them.

Very patient with explaining process, expectations and outcomes. Went above and beyond in dealing…read morewith gaps in wall-foundation junction

Very quick response to my inquiry. Our yard is covered in ants and they were quick to come out and…read morebegin treatment. Friendly staff

I signed on to write a review. I did one on Google. I noticed the ones on here are older. I did see…read moreone bad review from 2022. I moved to FL last Oct. I had them come out to be proactive and hopefully prevent or have less of an issue when spring came around. I had a second spray done late Feb. Ive met 3 of their technicians. All friend. All helpful and knowledgeable. They explain things, they offer tips, answer questions. One of my outside walls, there is a little hole where the wall meets the patio. the other day i noticed an ant go into it. I've been meaning to call Arrow. I've just been busy. Today, one of their trucks was in my neighbor's driveway. I asked if he could come over and take a look when he was done. What i expected, was that he's look and then we'd set up an appointment. Nope. explained that i had carpenter ants and treated it right then and there. It makes sense, since he was already here, but... maybe he had to rush to the next appointment. He still gave me the time, explained the situation, and had the attitude of we're going to do everything we can. If they've built a seriuos nest in the wall, it might come down to removing the outside wall. That not anything they can do. But, about 10 min after he treated and left. They were definitely stirred up. It allowed me to see 2 other entry locations. Hes going to be back tomorrow to treat the other locations. Thanks guys

Been with Arrow for 8 years and for the first 5 my yard was beautiful , then years 6,7 and 8 it…read moreturned to SH*T! I pay for their premium service ( all Florida , warm weather weeds) and get minimal result! I feel like I'm paying them to import weeds to the yard as I now have more than ever! I have their representatives come look at it, make promises and then never deliver! I call the office and never get return calls! I'm not satisfied and as soon as I can find another lawn service, I am through with Arrow and will never recommend!!!!