I had never used pest control service before, but Tyler helped me understand the services I needed…read moreand made it easy to sign service documents online. David visited my home to provide the initial service. He was quick and efficient, but took the time to explain what he was doing and let me know what to expect. It was an easy transaction!

Native was fabulous and their response time was almost immediate. I called around 11am about a…read moreroach infestation and they had someone out to my apartment by 1pm! David was amazing and knowledgeable about the pest control and he was very thorough in his visit. I would highly recommend this company as they are efficient and effective! Thank you David!

I had been a customer since around 2019 or 2020. was very satisfied with services.last month the…read moreowner Jerry Davis who also is a pastor at Christian covenant in grand Ridge Florida had some kind of tiff at his church and because I am friends with those involved Jerry Davis has decided not to notify me or any of my other family or neighbours that he no longer will be servicing our homes. I have sent emails to his business. He doesn't respond and doesn't have the decency to tell his customers that he's left Marianna Florida and moved to Chipley Fl. A very childish and person trying to run a business.. Doesn't deserve a star

Very nice folks to deal with and very helpful. Called and scheduled a same day visit-very…read moreresponsive!

They may not like me saying this, but they gave me excellent advice over the phone. They told me…read morewhat to look for and said if I found real evidence of termites after opening the wooden window sill, to call back. If I have a need in the future, I would not call anyone else.

Very well mannered technician from Spears. Explained what he would do and then he did it. First…read moretreatment is 5 days old and and is doing what its supposed to...kill ants. Very Happy so far.

I called last week and made an appoint for pest control services this week at my rental condo with…read morean arrival time of 8am to 10am. I called at about 930am on the day of service to confirm the appointment, and the appointment was confirmed again at that time. I was told that I would get a call when the technician was on the way. Later that day after no call from Orkin and no pest control services, I called Orkin again and was told that my appointment was not communicated to the local office - with no apology. The next day (Wednesday) after no return call from a manager, I received a text stating that my service was now scheduled on Friday - in two days. So I called Orkin again to discuss the fact that nobody had returned my call and that the Friday appointment was scheduled without anyone talking to me. On this call I asked that a manager call me before the service technician arrived on Friday. But nobody from Orkin returned my call. The service technician who performed the service on Friday was very nice, and when I told him my story, he called the Orkin phone number. We talked to another Orkin rep who told me that if a manager didn't call me back today I should escalate my concerns. Nobody from Orkin called back, so I called Orkin again. After talking to someone, they told me I needed to talk to the branch manager. I waited on hold while that person attempted to connect me with the branch manager. After waiting for ten minutes, I was connected to voicemail. I was not going to give up, so I called Orkin again, and once again, I'm waiting on a call from a higher up. We will see if I get a call, Orkin is a pest! Don't let this pest invade your home if they even show up. - -

I called on a Friday Morning to request services. The representative said I have a spot for Monday…read moreMorning 10 - 12. I get and email from the company saying it would be Saturday; I called and confirmed for Monday Morning at 10 - 12. Monday come, no show, I called; I was informed that my appointment is for Wednesday Morning from 10-12. No called about a change. I understand if they are backed up, and can't make the appointment, just let me know. Wednesday comes, and no show. I called on Thursday and they informed me that they had put me to "asap;" I informed that they can cancel. The representative said that they would put a note for the branch to call me. I am here just to say not a called. I assume that Orkin has a good services just not in Panama City and its surrounding areas, so save yourself some time and call some other company. There was even an Orkin car passing by the street.

I wanted to do business with a locally owned company, because the last one I worked with was local…read moreand I liked it. After contacting a few different pest control companies I found Capital City. I like that Travis, the owner called me and said he'd be doing the initial appointment, himself. I had read the information he wrote about his business and why he started it on Yelp and in dealing with him personally I found things to be as he described them. He was personable and took the time to explain about the type of insects in our area and what's involved in keeping them away. I believe Capital City's prices are fair. You don't have to pay for corporate overhead, so you catch a break that way but they aren't low-ball where you know thr pest control person can only spend 5 minutes with you because they have so see tons of people to make a living.

They are terrific! They came out right away and took care of our issues. They were prompt and took…read morecare of our needs. They gave us a great price to take care of our problems. Looking forward to working with them.

we have had Mr Whitehead do our extermination work for the last 5 years. He has helped us with…read moreants, spiders and rats. We live in the country and every time the farmer plows his field we get a migration of critters. We had a rat that was chewing up the wiring harness on our truck. Mr. Whitehead help set up traps and bait boxes for get rid of them for us. His prices are very reasonable and his work is outstanding. I rely upon him for all our pest control needs.

Very patient with explaining process, expectations and outcomes. Went above and beyond in dealing…read morewith gaps in wall-foundation junction

Very quick response to my inquiry. Our yard is covered in ants and they were quick to come out and…read morebegin treatment. Friendly staff

I signed on to write a review. I did one on Google. I noticed the ones on here are older. I did see…read moreone bad review from 2022. I moved to FL last Oct. I had them come out to be proactive and hopefully prevent or have less of an issue when spring came around. I had a second spray done late Feb. Ive met 3 of their technicians. All friend. All helpful and knowledgeable. They explain things, they offer tips, answer questions. One of my outside walls, there is a little hole where the wall meets the patio. the other day i noticed an ant go into it. I've been meaning to call Arrow. I've just been busy. Today, one of their trucks was in my neighbor's driveway. I asked if he could come over and take a look when he was done. What i expected, was that he's look and then we'd set up an appointment. Nope. explained that i had carpenter ants and treated it right then and there. It makes sense, since he was already here, but... maybe he had to rush to the next appointment. He still gave me the time, explained the situation, and had the attitude of we're going to do everything we can. If they've built a seriuos nest in the wall, it might come down to removing the outside wall. That not anything they can do. But, about 10 min after he treated and left. They were definitely stirred up. It allowed me to see 2 other entry locations. Hes going to be back tomorrow to treat the other locations. Thanks guys

All these positive reviews are nice. We had a way different experience. Our lawn was in good shape…read moreI am injured so we had a year contract to spray our lawn for bugs, weeds, evasive grass and to make are lawn look good. In 1 year are lawn looks so bad we aren't sure we can turn it around. I had to tell the guy who came out here who was here maybe 6 minutes a visit not knowing I was home I had to finally ask are you going to take care of all these issues? OH I will set up a separate visit that never happened, so the problems got worse and worse. If you come to take care of a lawn you would think you would spray as you see the problem this is Florida heat and bugs are bad, but come back in a month or not at all causes a bad looking lawn. So instead of our nice Bermuda grass we now have dead spots from fungus, torpedo grass over 40 % and centipede mixed in the rest I had to start to spray for it myself tell contact was over . If I also had a rat problem not sure they would have helped with that, not recommend at all.